2019

The newsletter: Coté's Wunderkammer

For those RSS-nerds of you out there consuming this, I’d like to point out that most of my “blogging” is done in my newsletter now. I send it out once or twice a week as a collection of links, fragments of stuff I’ve written (usually some original, newsletter only content thereof), and otherwise wunderkammer like stuff. Here’s the past three ones if you’re curious: A fake simulacrum. Workaholic. Leading failure.

The newsletter: Coté's Wunderkammer

For those RSS-nerds of you out there consuming this, I’d like to point out that most of my “blogging” is done in my newsletter now. I send it out once or twice a week as a collection of links, fragments of stuff I’ve written (usually some original, newsletter only content thereof), and otherwise wunderkammer like stuff. Here’s the past three ones if you’re curious: A fake simulacrum. Workaholic. Leading failure.

🗂 Link: 'Rijksoverheid al 4 jaar in de clinch met Oracle'

According to the confidential memo, Oracle’s routine tactic is to threaten based on incompliance and to maximize potential licensing issues. After that, software licenses and the looming costs of such licenses can be negotiated from such a beaten problem. The result can then be a relatively better than expected amount for the shocked customer, but is not a low amount. Source: ‘Rijksoverheid al 4 jaar in de clinch met Oracle’

🗂 Link: 'Rijksoverheid al 4 jaar in de clinch met Oracle'

According to the confidential memo, Oracle’s routine tactic is to threaten based on incompliance and to maximize potential licensing issues. After that, software licenses and the looming costs of such licenses can be negotiated from such a beaten problem. The result can then be a relatively better than expected amount for the shocked customer, but is not a low amount. Source: ‘Rijksoverheid al 4 jaar in de clinch met Oracle’

🗂 Link: A spot of after-hours business email does you good, apparently

Published in the Computers in Human Behaviour academic journal, the study enumerates no fewer than 72 actions that people apparently take while managing their work emails. We can count five – delete, mark as spam, forward, reply and read but ignore – and can only imagine that reaching the figure of 72 must include crying and rocking in the corner of the office while reading the full contents of one’s inbox.

🗂 Link: A spot of after-hours business email does you good, apparently

Published in the Computers in Human Behaviour academic journal, the study enumerates no fewer than 72 actions that people apparently take while managing their work emails. We can count five – delete, mark as spam, forward, reply and read but ignore – and can only imagine that reaching the figure of 72 must include crying and rocking in the corner of the office while reading the full contents of one’s inbox.

🗂 Link: DevOps-Led Business Transformation

The reality, though, is that many European organizations are only at the beginning of the journey to achieve elite delivery performance. From IDCs point of view, the ability to transform application estates and accelerate application delivery is one of the most critical business objectives for organizations in the next five years, with European organizations forecast to spend $80 billion on accelerated application delivery by 2022.  Source: DevOps-Led Business Transformation

🗂 Link: DevOps-Led Business Transformation

The reality, though, is that many European organizations are only at the beginning of the journey to achieve elite delivery performance. From IDCs point of view, the ability to transform application estates and accelerate application delivery is one of the most critical business objectives for organizations in the next five years, with European organizations forecast to spend $80 billion on accelerated application delivery by 2022.  Source: DevOps-Led Business Transformation

🗂 Link: Deutsche Bank to set up innovation division to drive digital transformation

The bank will create agile teams where “product owners in business and infrastructure divisions will lead teams of technologists, using agile principles, to continuously work on products and ensure progress meets their expectations”. It will also increase the proportion of software engineers in the workforce and better support and motivate them, as well as “reduce the burdens that slow them down.” Source: Deutsche Bank to set up innovation division to drive digital transformation

🗂 Link: Deutsche Bank to set up innovation division to drive digital transformation

The bank will create agile teams where “product owners in business and infrastructure divisions will lead teams of technologists, using agile principles, to continuously work on products and ensure progress meets their expectations”. It will also increase the proportion of software engineers in the workforce and better support and motivate them, as well as “reduce the burdens that slow them down.” Source: Deutsche Bank to set up innovation division to drive digital transformation

🗂 Link: IBM i Clouds Proliferating At Rapid Clip - IT Jungle

“We partnered with Google because Google wanted to partner with us and Amazon didn’t want to partner with us,” IBM i Chief Architect Steve Will said during a panel discussion at the inaugural POWERUp conference in San Antonio, Texas, in June 2018. “So hey Google is going to succeed with Power. Now I have Amazon calling, asking us.” Source: IBM i Clouds Proliferating At Rapid Clip - IT Jungle

🗂 Link: IBM i Clouds Proliferating At Rapid Clip - IT Jungle

“We partnered with Google because Google wanted to partner with us and Amazon didn’t want to partner with us,” IBM i Chief Architect Steve Will said during a panel discussion at the inaugural POWERUp conference in San Antonio, Texas, in June 2018. “So hey Google is going to succeed with Power. Now I have Amazon calling, asking us.” Source: IBM i Clouds Proliferating At Rapid Clip - IT Jungle

🗂 Link: USAA uses Google Cloud machine learning to estimate vehicle repair costs - SiliconANGLE

While Docker may be able to secure additional capital, it’s yet another company that finds itself in an ominous position after raising mounds of cash during the heady days earlier this decade. When Bearden joined in May, he became the fourth CEO and the third since 2017, replacing Steve Singh, a former senior executive at SAP. Docker’s founder Solomon Hykes left the company last year, and Mariana Tessel, the executive vice president of strategic development, departed in 2017 for Intuit.

🗂 Link: USAA uses Google Cloud machine learning to estimate vehicle repair costs - SiliconANGLE

While Docker may be able to secure additional capital, it’s yet another company that finds itself in an ominous position after raising mounds of cash during the heady days earlier this decade. When Bearden joined in May, he became the fourth CEO and the third since 2017, replacing Steve Singh, a former senior executive at SAP. Docker’s founder Solomon Hykes left the company last year, and Mariana Tessel, the executive vice president of strategic development, departed in 2017 for Intuit.

🗂 Link: USAA uses Google Cloud machine learning to estimate vehicle repair costs - SiliconANGLE

While Docker may be able to secure additional capital, it’s yet another company that finds itself in an ominous position after raising mounds of cash during the heady days earlier this decade. When Bearden joined in May, he became the fourth CEO and the third since 2017, replacing Steve Singh, a former senior executive at SAP. Docker’s founder Solomon Hykes left the company last year, and Mariana Tessel, the executive vice president of strategic development, departed in 2017 for Intuit.

🗂 Link: USAA uses Google Cloud machine learning to estimate vehicle repair costs - SiliconANGLE

While Docker may be able to secure additional capital, it’s yet another company that finds itself in an ominous position after raising mounds of cash during the heady days earlier this decade. When Bearden joined in May, he became the fourth CEO and the third since 2017, replacing Steve Singh, a former senior executive at SAP. Docker’s founder Solomon Hykes left the company last year, and Mariana Tessel, the executive vice president of strategic development, departed in 2017 for Intuit.

🗂 Link: How Couples Share "Cognitive Labor" and Why it Matters - Behavioral Scientist

When I sorted through the hundreds of examples that emerged, I found four primary activities appeared over and over: anticipating a need, identifying options for filling it, deciding among the options, and monitoring the results. Chelsea, for example, noticed her toddler waking up progressively earlier each morning and envisioned her hours of sleep dwindling (anticipation). She reached out to her Facebook network for advice and learned that other parents rely on “okay-to-wake” clocks that turn green when it’s permissible for a child to get out of bed.

🗂 Link: How Couples Share "Cognitive Labor" and Why it Matters - Behavioral Scientist

When I sorted through the hundreds of examples that emerged, I found four primary activities appeared over and over: anticipating a need, identifying options for filling it, deciding among the options, and monitoring the results. Chelsea, for example, noticed her toddler waking up progressively earlier each morning and envisioned her hours of sleep dwindling (anticipation). She reached out to her Facebook network for advice and learned that other parents rely on “okay-to-wake” clocks that turn green when it’s permissible for a child to get out of bed.

🗂 Link: Kubernetes’ next step could be to try orchestrating everything else

Could every element of an enterprise data center’s infrastructure – not just those newfangled containers, but virtual machines, “big data” platforms, and machine learning frameworks – all eventually become orchestrated by Kubernetes, a product originally born out of Google’s need to make order out of chaos? Source: Kubernetes’ next step could be to try orchestrating everything else

🗂 Link: Kubernetes’ next step could be to try orchestrating everything else

Could every element of an enterprise data center’s infrastructure – not just those newfangled containers, but virtual machines, “big data” platforms, and machine learning frameworks – all eventually become orchestrated by Kubernetes, a product originally born out of Google’s need to make order out of chaos? Source: Kubernetes’ next step could be to try orchestrating everything else

🗂 Link: What is Google up to with Anthos? More toys dropped for Kubernetes-style hybrid cloud

The answer is that Anthos is not really a technology, but more of a brand, a wrapper around Google’s cloud crown jewels, Kubernetes (K8s). And: In a nutshell, Anthos is the GKE (Google Kubernetes Engine) deployed on-premises in a certified configuration (via hardware suppliers such as Dell and HPE), with an agent installed that maintains an encrypted connection to Google Cloud Platform (GCP). That agent lets you manage your Anthos cluster and its workloads from the GCP console, deploying and scaling applications.

🗂 Link: What is Google up to with Anthos? More toys dropped for Kubernetes-style hybrid cloud

The answer is that Anthos is not really a technology, but more of a brand, a wrapper around Google’s cloud crown jewels, Kubernetes (K8s). And: In a nutshell, Anthos is the GKE (Google Kubernetes Engine) deployed on-premises in a certified configuration (via hardware suppliers such as Dell and HPE), with an agent installed that maintains an encrypted connection to Google Cloud Platform (GCP). That agent lets you manage your Anthos cluster and its workloads from the GCP console, deploying and scaling applications.

🗂 Link: Developer Advocacy Inside and Outside a Business

“I think a lot of times as engineers we can build something that’s super complicated and never understand if people can actually use it. So my job as a developer advocate is making sure that I can use it and then make sure that beginners, intermediate and advanced people can also use it,” Douglas said. Source: Developer Advocacy Inside and Outside a Business

🗂 Link: Developer Advocacy Inside and Outside a Business

“I think a lot of times as engineers we can build something that’s super complicated and never understand if people can actually use it. So my job as a developer advocate is making sure that I can use it and then make sure that beginners, intermediate and advanced people can also use it,” Douglas said. Source: Developer Advocacy Inside and Outside a Business

🗂 Link: Top Quotes from Cloud Foundry Summit Europe 2019

“We need to think about three things with Pivotal now that it is part of VMware: a common substrate (Kubernetes), the ability to manage it, and a build overlay. The cf push experience is important, making the experience better for developers.” —Craig McLuckie, VMware Source: Top Quotes from Cloud Foundry Summit Europe 2019

🗂 Link: Top Quotes from Cloud Foundry Summit Europe 2019

“We need to think about three things with Pivotal now that it is part of VMware: a common substrate (Kubernetes), the ability to manage it, and a build overlay. The cf push experience is important, making the experience better for developers.” —Craig McLuckie, VMware Source: Top Quotes from Cloud Foundry Summit Europe 2019

🗂 Link: Uitsmijter

In the south of Holland, where I grew up, uitsmijters would be served as the last “one for the road before we get thrown out” meal after a night of partying. Groups of friends would usually end up at someone’s house late at night (or early in the morning) after the bars closed to wrap up the night with a warm, comforting meal in their stomach before going to bed. Many a parent has woken up to the smell of ham and eggs in the middle of the night, only to find a kitchen full of youngsters eating breakfast.

🗂 Link: Uitsmijter

In the south of Holland, where I grew up, uitsmijters would be served as the last “one for the road before we get thrown out” meal after a night of partying. Groups of friends would usually end up at someone’s house late at night (or early in the morning) after the bars closed to wrap up the night with a warm, comforting meal in their stomach before going to bed. Many a parent has woken up to the smell of ham and eggs in the middle of the night, only to find a kitchen full of youngsters eating breakfast.

🗂 Link: How low-code platforms are transforming software development

The total market for low-code development platforms will hit $21.2 billion by 2022, growing at a compound annual growth rate of 40 percent, according to Forrester. The researcher also said that 23 percent of global developers reported using low-code platforms in 2018, with another 22 percent planning to do so in 2019. Source: How low-code platforms are transforming software development

🗂 Link: How low-code platforms are transforming software development

The total market for low-code development platforms will hit $21.2 billion by 2022, growing at a compound annual growth rate of 40 percent, according to Forrester. The researcher also said that 23 percent of global developers reported using low-code platforms in 2018, with another 22 percent planning to do so in 2019. Source: How low-code platforms are transforming software development

🗂 Link: IT departments spend millions tackling performance issues in complex IT

The vast majority of CIOs expect to deploy new technology stacks in the next 12 months. Most CIOs said they are already using or are planning to deploy microservices (88%), containers (86%), serverless computing (85%), PaaS (89%), SaaS (94%), IaaS (91%) and private cloud (95%) in the next 12 months. … CIO responses captured in the 2019 research indicate that lost revenue (49%) and reputational damage (52%) are among the biggest concerns as businesses transform into software businesses and move to the cloud.

🗂 Link: IT departments spend millions tackling performance issues in complex IT

The vast majority of CIOs expect to deploy new technology stacks in the next 12 months. Most CIOs said they are already using or are planning to deploy microservices (88%), containers (86%), serverless computing (85%), PaaS (89%), SaaS (94%), IaaS (91%) and private cloud (95%) in the next 12 months. … CIO responses captured in the 2019 research indicate that lost revenue (49%) and reputational damage (52%) are among the biggest concerns as businesses transform into software businesses and move to the cloud.

🗂 Link: Restaurant Birdcall, looking to add 10 locations in two years, raises $9M for tech

“The goal is to continue building the engineering team to focus on building technology that allows restaurants to operate at a higher efficiency,” he said. … Most of the technology focuses on back-of-house operations, though Newlin declined to share details about that technology. On the front end, customers place orders using kiosks or its mobile app. A large screen then displays the customer’s name next to a countdown, which indicates exactly when an order will be ready.

🗂 Link: Restaurant Birdcall, looking to add 10 locations in two years, raises $9M for tech

“The goal is to continue building the engineering team to focus on building technology that allows restaurants to operate at a higher efficiency,” he said. … Most of the technology focuses on back-of-house operations, though Newlin declined to share details about that technology. On the front end, customers place orders using kiosks or its mobile app. A large screen then displays the customer’s name next to a countdown, which indicates exactly when an order will be ready.

🗂 Link: VMware CEO: IBM Paid Too Much for Red Hat

“We’re going to own the Kubernetes stack,” Gelsinger said at the Deutsche Bank Conference. “We’re not going to be relying on third-party code. It’s all going to be an integrated solution stack to execute on that Kubernetes.” … “Do we assess the competitive environment? Well, of course, we do,” Gelsinger said. “So, IBM spent $34 billion doing this. I spent $2.8 billion [on Pivotal], plus add Heptio. So, I spent less than $3 billion and I think I have better assets.

🗂 Link: VMware CEO: IBM Paid Too Much for Red Hat

“We’re going to own the Kubernetes stack,” Gelsinger said at the Deutsche Bank Conference. “We’re not going to be relying on third-party code. It’s all going to be an integrated solution stack to execute on that Kubernetes.” … “Do we assess the competitive environment? Well, of course, we do,” Gelsinger said. “So, IBM spent $34 billion doing this. I spent $2.8 billion [on Pivotal], plus add Heptio. So, I spent less than $3 billion and I think I have better assets.

🗂 Link: Goldman Sachs brings on co-CIO, CTO

The strategy has four parts, according to the presentation. The investment bank wants to: Offer a digital client experience Increase automation Build scalable infrastructure Make room for innovation To do so, Goldman Sachs is using 45% of its $4 billion engineering budget in 2019 on investment. The other 55% will be used to run the bank. In the financial services sector, banks are making huge investments in technology. JPMorgan allocated $10.

🗂 Link: Goldman Sachs brings on co-CIO, CTO

The strategy has four parts, according to the presentation. The investment bank wants to: Offer a digital client experience Increase automation Build scalable infrastructure Make room for innovation To do so, Goldman Sachs is using 45% of its $4 billion engineering budget in 2019 on investment. The other 55% will be used to run the bank. In the financial services sector, banks are making huge investments in technology. JPMorgan allocated $10.

🗂 Link: The superpower to change one thing about Kubernetes

“It’s optimized for cloud native applications – those that follow the patterns that are in my book for example. That represents only a subset of the applications that our enterprise customers need to address. Our 2020 strategy is to broaden the definition of our platform. To be more than just Cloud Foundry, but to broaden it to a larger range of use cases. To broaden it to a larger market.” Source: The superpower to change one thing about Kubernetes

🗂 Link: The superpower to change one thing about Kubernetes

“It’s optimized for cloud native applications – those that follow the patterns that are in my book for example. That represents only a subset of the applications that our enterprise customers need to address. Our 2020 strategy is to broaden the definition of our platform. To be more than just Cloud Foundry, but to broaden it to a larger range of use cases. To broaden it to a larger market.” Source: The superpower to change one thing about Kubernetes

🗂 Link: Waity K8-y no more Pivotal: We'll unhook Application Service from VMware

“The urgency was more around understanding the long term vision than an immediate need,” said Andrews. “We’re still very early. Everybody is talking about K8s all the time, but if you look at who is actually using it in production, the list is much shorter. Our technology stack works incredibly well, we have customers with over 100,000 containers working on the current platform. If we forecast out 3 to 5 years in the future though, it seems clear that K8s is going to be a de facto component in the architecture.

🗂 Link: Waity K8-y no more Pivotal: We'll unhook Application Service from VMware

“The urgency was more around understanding the long term vision than an immediate need,” said Andrews. “We’re still very early. Everybody is talking about K8s all the time, but if you look at who is actually using it in production, the list is much shorter. Our technology stack works incredibly well, we have customers with over 100,000 containers working on the current platform. If we forecast out 3 to 5 years in the future though, it seems clear that K8s is going to be a de facto component in the architecture.

🗂 Link: Experimenting with the UK’s first till-free grocery store

Take-up was as we had expected – at peak times better than we’d expected – and it’s clear that not all our customers are ready for a totally till-free store. Some customers preferred to pay with cash and card, which sometimes meant they were queuing to use the helpdesk, particularly at peak times of day. This is why we’ve added a manned till and two self-checkouts back into the store so those looking to pay by cash and card can do so quickly and conveniently.

🗂 Link: Experimenting with the UK’s first till-free grocery store

Take-up was as we had expected – at peak times better than we’d expected – and it’s clear that not all our customers are ready for a totally till-free store. Some customers preferred to pay with cash and card, which sometimes meant they were queuing to use the helpdesk, particularly at peak times of day. This is why we’ve added a manned till and two self-checkouts back into the store so those looking to pay by cash and card can do so quickly and conveniently.

🗂 Link: Why would anyone need Cloud Foundry when we have Kubernetes? Um, 'cos K8s is really hard!

Daimler’s Thomas Müller, platform architect, spoke this morning at the summit about his company’s migration from IBM WebSphere to Pivotal Cloud Foundry (PCF) and illustrated another point, that the typical enterprise has more to worry about than K8s support. His company began its transition from WebSphere in 2015 and it took until March 2019 to go live with 50 or so applications on PCF. Source: Why would anyone need Cloud Foundry when we have Kubernetes?

🗂 Link: Why would anyone need Cloud Foundry when we have Kubernetes? Um, 'cos K8s is really hard!

Daimler’s Thomas Müller, platform architect, spoke this morning at the summit about his company’s migration from IBM WebSphere to Pivotal Cloud Foundry (PCF) and illustrated another point, that the typical enterprise has more to worry about than K8s support. His company began its transition from WebSphere in 2015 and it took until March 2019 to go live with 50 or so applications on PCF. Source: Why would anyone need Cloud Foundry when we have Kubernetes?

🗂 Link: Seeing Around Corners — a book review

A competitive arena, as opposed to an industry, is used as a primary lens through which to understand the world and therefore what the effects of a potential inflection point might be. Think of an arena as a definition of the setting where customer need connects with company solution to create value. An arena can be seen as super sized and strategic use cases that enable an organization to concentrate on what is really going on.

🗂 Link: Seeing Around Corners — a book review

A competitive arena, as opposed to an industry, is used as a primary lens through which to understand the world and therefore what the effects of a potential inflection point might be. Think of an arena as a definition of the setting where customer need connects with company solution to create value. An arena can be seen as super sized and strategic use cases that enable an organization to concentrate on what is really going on.

🗂 Link: The Myth of Making It

I don’t want to add patriarchy to this whole thing, but why not. It’s the part that genders success so that Dunst complains about recognition, while men complain about money. It makes sense if you think about what guys are traditionally supposed to be: powerful breadwinners. Source: The Myth of Making It

🗂 Link: The Myth of Making It

I don’t want to add patriarchy to this whole thing, but why not. It’s the part that genders success so that Dunst complains about recognition, while men complain about money. It makes sense if you think about what guys are traditionally supposed to be: powerful breadwinners. Source: The Myth of Making It

🗂 Link: The Rise of Amazon

the losses Amazon experienced in its first 21 quarters as a public company. Over that time, cumulative net income was -$2.86 billion. Source: The Rise of Amazon

🗂 Link: The Rise of Amazon

the losses Amazon experienced in its first 21 quarters as a public company. Over that time, cumulative net income was -$2.86 billion. Source: The Rise of Amazon

🗂 Link: One Toolchain to Manage All the Development: A CI/CD-Vendor Obsession

A 2019 Forrester study sponsored by GitLab quantified found that more than three-quarters of organizations use at least two software delivery toolchains, with the average organization having six or more tools per toolchain. Based on a survey of 252 IT professionals with responsibility over toolchain management, the study also reported that ensuring security (45%) and visibility into maintenance (39%) are the top process challenges teams face with their toolchain. Source: One Toolchain to Manage All the Development: A CI/CD-Vendor Obsession

🗂 Link: One Toolchain to Manage All the Development: A CI/CD-Vendor Obsession

A 2019 Forrester study sponsored by GitLab quantified found that more than three-quarters of organizations use at least two software delivery toolchains, with the average organization having six or more tools per toolchain. Based on a survey of 252 IT professionals with responsibility over toolchain management, the study also reported that ensuring security (45%) and visibility into maintenance (39%) are the top process challenges teams face with their toolchain. Source: One Toolchain to Manage All the Development: A CI/CD-Vendor Obsession

🗂 Link: Digital banks on track to treble customers in next year but profits remain elusive

.As they mature, digital startups are now turning their attention from customer acquisition to becoming profitable. With no branch networks and legacy IT systems, digital challengers have a substantially lower cost-to-serve than incumbents of £20-£50 per account compared to £170. Meanwhile, deposit balances for challengers have increased from £70 to £350 per customer. However, this is still dwarfed by the £9000 average for incumbents.However, the majority of new entrants are still not profitable, with the average digital bank losing £9 per customer Source: Digital banks on track to treble customers in next year but profits remain elusive

🗂 Link: Digital banks on track to treble customers in next year but profits remain elusive

.As they mature, digital startups are now turning their attention from customer acquisition to becoming profitable. With no branch networks and legacy IT systems, digital challengers have a substantially lower cost-to-serve than incumbents of £20-£50 per account compared to £170. Meanwhile, deposit balances for challengers have increased from £70 to £350 per customer. However, this is still dwarfed by the £9000 average for incumbents.However, the majority of new entrants are still not profitable, with the average digital bank losing £9 per customer Source: Digital banks on track to treble customers in next year but profits remain elusive

🗂 Link: Comparing the Predictive Ability of the Net Promoter Score and Satisfaction in 12 Industries

It’s behavioral intention vs. satisfaction. Another reason for why the NPS correlations with growth were nominally higher is because the NPS is a measure of behavioral intention (likelihood to recommend). In contrast, the ACSI is a measure of attitude. While attitudes do predict behavior, they tend to predict behavior through behavioral intentions. This idea is also supported by Pollack & Alexandrov (2013), who argue that satisfaction can be seen as an antecedent to repurchase intentions.

🗂 Link: Comparing the Predictive Ability of the Net Promoter Score and Satisfaction in 12 Industries

It’s behavioral intention vs. satisfaction. Another reason for why the NPS correlations with growth were nominally higher is because the NPS is a measure of behavioral intention (likelihood to recommend). In contrast, the ACSI is a measure of attitude. While attitudes do predict behavior, they tend to predict behavior through behavioral intentions. This idea is also supported by Pollack & Alexandrov (2013), who argue that satisfaction can be seen as an antecedent to repurchase intentions.

🗂 Link: Older People Need Rides. Why Aren’t They Using Uber and Lyft?

More than half of adults over 65 own smartphones, the Pew Research Center has reported. Yet among adults 50 and older, only about a quarter used ride-hailing services in 2018 (a leap, however, from 7 percent in 2015). By comparison, half of those aged 18 to 29 had used them. Source: Older People Need Rides. Why Aren’t They Using Uber and Lyft?

🗂 Link: Older People Need Rides. Why Aren’t They Using Uber and Lyft?

More than half of adults over 65 own smartphones, the Pew Research Center has reported. Yet among adults 50 and older, only about a quarter used ride-hailing services in 2018 (a leap, however, from 7 percent in 2015). By comparison, half of those aged 18 to 29 had used them. Source: Older People Need Rides. Why Aren’t They Using Uber and Lyft?

🗂 Link: Tips for using Instagram as an artist

Trying to get a gallery? Group shows are a great way for artists of all career levels to gain visibility. So in your Instagram posts, catch the attention of curators and gallerists by sharing talking points about your work’s theme and intentions, medium and materials. Want a public-art commission or a social-practice residency? Create context by posting yourself in related settings. Are you a teaching artist, or do you lead workshops?

🗂 Link: Tips for using Instagram as an artist

Trying to get a gallery? Group shows are a great way for artists of all career levels to gain visibility. So in your Instagram posts, catch the attention of curators and gallerists by sharing talking points about your work’s theme and intentions, medium and materials. Want a public-art commission or a social-practice residency? Create context by posting yourself in related settings. Are you a teaching artist, or do you lead workshops?

🗂 Link: Waste Management dumps legacy processes, drives digital change | CIO

We saw a spike of over 70% points for our new monthly bill-pay option. In the past, we’ve said that monthly billing is not convenient for us, but our customers told us that’s what they want. When we gave it to them, they rewarded us with an auto bill-pay rate that spiked, which is important because autopay is a leading indicator of how long a customer will stay with us. We saw a 40% jump in ecommerce revenue almost overnight.

🗂 Link: Waste Management dumps legacy processes, drives digital change | CIO

We saw a spike of over 70% points for our new monthly bill-pay option. In the past, we’ve said that monthly billing is not convenient for us, but our customers told us that’s what they want. When we gave it to them, they rewarded us with an auto bill-pay rate that spiked, which is important because autopay is a leading indicator of how long a customer will stay with us. We saw a 40% jump in ecommerce revenue almost overnight.

🗂 Link: BBC - Future - What the voice inside your head says about you

He compares it to parachuting into an otherwise undisturbed forest: a few small creatures might scurry away, but you can still observe and describe a lot of the forest’s features in something that’s as close to their undisturbed state as you’re ever likely to get. Source: BBC - Future - What the voice inside your head says about you

🗂 Link: BBC - Future - What the voice inside your head says about you

He compares it to parachuting into an otherwise undisturbed forest: a few small creatures might scurry away, but you can still observe and describe a lot of the forest’s features in something that’s as close to their undisturbed state as you’re ever likely to get. Source: BBC - Future - What the voice inside your head says about you

🗂 Link: Pat Gelsinger and his calculated plan for VMware

“Three years ago, your biggest risk was cloud; six years ago, your biggest risk was Open Stack. If you look at it now, you can clearly say, ‘Hey, these next-generation applications, are you going to be the enterprise supplier of choice?’. So in that sense, I think we had a bit of defensive risk … our platform was at risk. “At the same time, if you look at the dollars, the business value at play in the developer layer – a lot of money there.

🗂 Link: Pat Gelsinger and his calculated plan for VMware

“Three years ago, your biggest risk was cloud; six years ago, your biggest risk was Open Stack. If you look at it now, you can clearly say, ‘Hey, these next-generation applications, are you going to be the enterprise supplier of choice?’. So in that sense, I think we had a bit of defensive risk … our platform was at risk. “At the same time, if you look at the dollars, the business value at play in the developer layer – a lot of money there.

🗂 Link: High on low-code

Part of the reason for the rise is that buyers are reaching for larger targets. Kony projects its topline will grow to $120m in 2020. Quickbase, Nintex and Mendix were all nearing or above $100m in their recent sales. Source: High on low-code

🗂 Link: High on low-code

Part of the reason for the rise is that buyers are reaching for larger targets. Kony projects its topline will grow to $120m in 2020. Quickbase, Nintex and Mendix were all nearing or above $100m in their recent sales. Source: High on low-code

🗂 Link: Introducing VMware Tanzu Mission Control to Bring Order to Cluster Chaos

With VMware Tanzu Mission Control, we are providing customers with a powerful, API driven platform that allows operators to apply policy to individual clusters or groups of clusters, establishing guardrails and freeing developers to work within those boundaries. Source: Introducing VMware Tanzu Mission Control to Bring Order to Cluster Chaos

🗂 Link: Introducing VMware Tanzu Mission Control to Bring Order to Cluster Chaos

With VMware Tanzu Mission Control, we are providing customers with a powerful, API driven platform that allows operators to apply policy to individual clusters or groups of clusters, establishing guardrails and freeing developers to work within those boundaries. Source: Introducing VMware Tanzu Mission Control to Bring Order to Cluster Chaos

🗂 Link: The Air Force Software Revolution

For example, at Kessel Run, they tried different-sized teams before deciding that about eight people make up the ideal product team. They also learned not every big idea worked as planned. Source: The Air Force Software Revolution

🗂 Link: The Air Force Software Revolution

For example, at Kessel Run, they tried different-sized teams before deciding that about eight people make up the ideal product team. They also learned not every big idea worked as planned. Source: The Air Force Software Revolution

🗂 Link: What Cloud Vendors Really Want From Their Customers

How much a customer spends on an annual basis is absolutely an indicator of strength, both internally and to the market. It is also a clear indicator of being able to effectively execute to the often-publicized overarching objective of expanding the customer base’s portfolios of products over the course of the relationship and since inception. Cloud vendors and the analysts that cover them also know that as the annual spend rises, the baseline spend grows, which can be hit with an increase at renewal.

🗂 Link: What Cloud Vendors Really Want From Their Customers

How much a customer spends on an annual basis is absolutely an indicator of strength, both internally and to the market. It is also a clear indicator of being able to effectively execute to the often-publicized overarching objective of expanding the customer base’s portfolios of products over the course of the relationship and since inception. Cloud vendors and the analysts that cover them also know that as the annual spend rises, the baseline spend grows, which can be hit with an increase at renewal.

🗂 Link: With Heptio and Pivotal, VMware Doubles Down on Kubernetes

The company introduced VMware Tanzu, a marketing name for a portfolio of products and services, existing and new, that will help enterprises build modern applications, run Kubernetes with consistency across environments, and manage all their Kubernetes clusters from a single control point. It will encompass aspects of its recent purchase of Bitnami, a library of packaged installers for web applications and development stacks, and the planned acquisition of Pivotal, which offers application development tools, data management products, and analytics intelligence platforms.

🗂 Link: With Heptio and Pivotal, VMware Doubles Down on Kubernetes

The company introduced VMware Tanzu, a marketing name for a portfolio of products and services, existing and new, that will help enterprises build modern applications, run Kubernetes with consistency across environments, and manage all their Kubernetes clusters from a single control point. It will encompass aspects of its recent purchase of Bitnami, a library of packaged installers for web applications and development stacks, and the planned acquisition of Pivotal, which offers application development tools, data management products, and analytics intelligence platforms.

Garbage shoes of Amsterdam. From instagram

🗂 Link: VMware is bringing VMs and containers together, taking advantage of Heptio acquisition

“Kubernetes is a way of bringing a control metaphor to modern IT processes. You provide an expression of what you want to have happen, and then Kubernetes takes that and interprets it and drives the world into that desired state,” McLuckie explained. More from another article: The Tanzu portfolio also includes Project Galleon, which harnesses the packaging technology of VMware’s recent acquisition of Bitnami, to provide developers with an easy way to assemble software stacks.

🗂 Link: VMware is bringing VMs and containers together, taking advantage of Heptio acquisition

“Kubernetes is a way of bringing a control metaphor to modern IT processes. You provide an expression of what you want to have happen, and then Kubernetes takes that and interprets it and drives the world into that desired state,” McLuckie explained. More from another article: The Tanzu portfolio also includes Project Galleon, which harnesses the packaging technology of VMware’s recent acquisition of Bitnami, to provide developers with an easy way to assemble software stacks.

🗂 Link: VMware plan elevates Kubernetes to star enterprise status

A swag at how many new apps will be created to run on kubernetes cloud stuff. I assume this is actually existing, modernized apps and net-new ones despite the wording: VMware says that from 2018 to 2023 – with new tools/platforms, more developers, agile methods, and lots of code reuse – 500 million new logical apps will be created serving the needs of many application types and spanning all types of environments.

🗂 Link: VMware plan elevates Kubernetes to star enterprise status

A swag at how many new apps will be created to run on kubernetes cloud stuff. I assume this is actually existing, modernized apps and net-new ones despite the wording: VMware says that from 2018 to 2023 – with new tools/platforms, more developers, agile methods, and lots of code reuse – 500 million new logical apps will be created serving the needs of many application types and spanning all types of environments.

Notes on the 2019 DevOps Report

Some quick notes and callouts from this year’s 2019 DevOps Report: Four key metrics: lead time, deployment frequency, mean time to restore (MTTR) and change fail percentage. Med, High, and Elite all have a change fail rate of 0-15%. So, expect 15% change fail as benchmark worst case to shoot for…? Demographics: 30% are devs, 26% “DevOps or SRE” - [so, lots of ICs self-evaluating]. 16% "

🗂 Link: VMware Adds Containers to Its Cloud Provider Platform

The platform also added an integration with VMware’s container orchestrator, Enterprise PKS, which means cloud providers can offer containers-as-a-service. And at VMworld the vendor will showcase a technology preview of vCloud Director integration with Bitnami Community. VMware bought Bitnami in May. It provides application packaging targeted at container and Kubernetes environments. The Bitnami Community houses one of the largest catalogs of click-to-deploy applications and development stacks. Combining this with and Enterprise PKS will allow VMware Cloud Providers to “provide a cloud that’s developer ready, and offer both VM-based workloads and container-based workloads from the same platform,” Bhardwaj said

🗂 Link: VMware Adds Containers to Its Cloud Provider Platform

The platform also added an integration with VMware’s container orchestrator, Enterprise PKS, which means cloud providers can offer containers-as-a-service. And at VMworld the vendor will showcase a technology preview of vCloud Director integration with Bitnami Community. VMware bought Bitnami in May. It provides application packaging targeted at container and Kubernetes environments. The Bitnami Community houses one of the largest catalogs of click-to-deploy applications and development stacks. Combining this with and Enterprise PKS will allow VMware Cloud Providers to “provide a cloud that’s developer ready, and offer both VM-based workloads and container-based workloads from the same platform,” Bhardwaj said

🗂 Link: What the heck are content experiences, and why are we overhyping them? A skeptical riff

The two “tent poles” of quality B2B content are: Thought-provoking stuff that stakes your industry vision and customer know-how, making those who aren’t even your customers want to follow you. Helpful content from internal experts that covers the nitty-gritty of your products and services. In other words, all B2B content should either entertain or inform. Informing is easier. Source: What the heck are content experiences, and why are we overhyping them?

🗂 Link: What the heck are content experiences, and why are we overhyping them? A skeptical riff

The two “tent poles” of quality B2B content are: Thought-provoking stuff that stakes your industry vision and customer know-how, making those who aren’t even your customers want to follow you. Helpful content from internal experts that covers the nitty-gritty of your products and services. In other words, all B2B content should either entertain or inform. Informing is easier. Source: What the heck are content experiences, and why are we overhyping them?

Garbage chair(s) of Florence. From instagram

Vintage kid’s Levi’s. From instagram

People testing out notebooks in the Uffizi gift shop. From instagram

Pot cannibalism! From instagram

🗂 Link: No country for old men

Lots of Chinese people ask to have their picture taken with my daughter. No one asks for a picture with me. Source: No country for old men

🗂 Link: No country for old men

Lots of Chinese people ask to have their picture taken with my daughter. No one asks for a picture with me. Source: No country for old men

Garbage souvenirs of Rome. From instagram

I should start buying my beef and kale in a suit. From instagram

There’re giving out free scarfs, for gnome tweens. Still, probably a lot cheaper than the Gucci and Hermès ones on display. From instagram

If you didn’t want the €1 beads, €15 knock off Converse, or s t-shirt with Einstein as a contemplative tattooed meat head, you could pick from this pile. From instagram

Garbage shoes of Rome. From instagram

The Business Bottleneck, new book

I’m working on a new book (check out the work in progress), here’s the premise: After at least five years of struggling to transformation, IT knows how to deliver better software, how to do the process and use the new tools needed for “digital transformation.” They may not actually doall that, but they know what should be done. However, “The Business” is not involved enough nor knows what to do. This prevents achieving the full benefits of digital transformation.

🗂 Link: IDC Survey Finds Artificial Intelligence to be a Priority for Organizations But Few Have Implemented an Enterprise-Wide Strategy

An IDC “survey of global organizations that are already using artificial intelligence (AI) solutions found only 25% have developed an enterprise-wide AI strategy.” But: “More than 60% of organizations reported changes in their business model in association with their AI adoption." Source: IDC Survey Finds Artificial Intelligence to be a Priority for Organizations But Few Have Implemented an Enterprise-Wide Strategy

🗂 Link: IDC Survey Finds Artificial Intelligence to be a Priority for Organizations But Few Have Implemented an Enterprise-Wide Strategy

An IDC “survey of global organizations that are already using artificial intelligence (AI) solutions found only 25% have developed an enterprise-wide AI strategy.” But: “More than 60% of organizations reported changes in their business model in association with their AI adoption." Source: IDC Survey Finds Artificial Intelligence to be a Priority for Organizations But Few Have Implemented an Enterprise-Wide Strategy

🗂 Link: Spending on Customer Experience Technologies Will Reach $641 Billion in 2022, According to New IDC Spending Guide

Worldwide spending on customer experience (CX) technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to the inaugural Worldwide Semiannual Customer Experience Spending Guide from International Data Corporation (IDC). As companies focus on meeting the expectations of customers and providing a differentiated customer experience, IDC expects CX spending to achieve a compound annual growth rate (CAGR) of 8.2% over the 2018-2022 forecast period, reaching $641 billion in 2022.

🗂 Link: Spending on Customer Experience Technologies Will Reach $641 Billion in 2022, According to New IDC Spending Guide

Worldwide spending on customer experience (CX) technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to the inaugural Worldwide Semiannual Customer Experience Spending Guide from International Data Corporation (IDC). As companies focus on meeting the expectations of customers and providing a differentiated customer experience, IDC expects CX spending to achieve a compound annual growth rate (CAGR) of 8.2% over the 2018-2022 forecast period, reaching $641 billion in 2022.

Banking "disruption," or whatever - part 01

There’s near universal sentiment that traditional banks need to shift to improve and protect their businesses against financial startups, so called “FinTechs.” These startups create banks that are often 100% online, even purely as a mobile app. The release of Apple Pay highlights how these banks are different: they’re faster, more customer experience focused, and innovate new features. The core reason FinTechs can do all of this is because they’re good at creating well designed software that feels natural to people and allows these FinTechs to optimize the banking experience and even start innovating new features.

🗂 Link: Build Your Next-Generation Business Case Using A Lifecycle

Too often, leaders think of a business case as a one-time checklist item. But the best practice — which will increase your likelihood of success — is to think of a business case as a lifecycle, an iterative process that involves many stakeholders and steps. This lifecycle has five phases: Source: Build Your Next-Generation Business Case Using A Lifecycle

🗂 Link: Build Your Next-Generation Business Case Using A Lifecycle

Too often, leaders think of a business case as a one-time checklist item. But the best practice — which will increase your likelihood of success — is to think of a business case as a lifecycle, an iterative process that involves many stakeholders and steps. This lifecycle has five phases: Source: Build Your Next-Generation Business Case Using A Lifecycle

🗂 Link: Financial services and cloud: Delivering digital transformation in a highly regulated industry

“The most difficult part of what was a 10-month programme of work was that we were working to transform the current application, which was manually built, on-premise, and converting that into infrastructure as code,” says Niculescu. “So we essentially took what would be manually-built environments that would usually take us weeks and months and numerous contract amendments to essentially grow and scale environments, and transformed it so that we could do them within the day – but now we can do all of this within 40 minutes, roughly.

🗂 Link: Financial services and cloud: Delivering digital transformation in a highly regulated industry

“The most difficult part of what was a 10-month programme of work was that we were working to transform the current application, which was manually built, on-premise, and converting that into infrastructure as code,” says Niculescu. “So we essentially took what would be manually-built environments that would usually take us weeks and months and numerous contract amendments to essentially grow and scale environments, and transformed it so that we could do them within the day – but now we can do all of this within 40 minutes, roughly.

🗂 Link: Silicon Valley software techniques modernize 75-year-old plant

Raytheon Systems Engineer Sam Sauers and her team spearheaded one of the latest DevOps transformations on the program, introducing Silicon Valley-like processes like paired programming and pipeline development to help the Air Soldier team rapidly develop the technology. “We’re using commercial software best practices, including Agile and DevOps, to get new capabilities in days instead of years,” said Sauers. “We’ve also been implementing user-centered design: getting ahead of the users and figuring out the next thing they’re going to need.

🗂 Link: Silicon Valley software techniques modernize 75-year-old plant

Raytheon Systems Engineer Sam Sauers and her team spearheaded one of the latest DevOps transformations on the program, introducing Silicon Valley-like processes like paired programming and pipeline development to help the Air Soldier team rapidly develop the technology. “We’re using commercial software best practices, including Agile and DevOps, to get new capabilities in days instead of years,” said Sauers. “We’ve also been implementing user-centered design: getting ahead of the users and figuring out the next thing they’re going to need.

🗂 Link: The Cost of Banking Is About to Go Up: What the Capital One Breach at Amazon Could Mean for the Industry

“The adoption of cloud platforms is a movement that will not be stopped,” says Jerry Silva, research director, IDC’s Financial Insights Group. “But there will be a slowdown as regulators step in to ensure that the security and resiliency structures that have always applied to banks directly are applied to the cloud providers with which they do business.” Source: The Cost of Banking Is About to Go Up: What the Capital One Breach at Amazon Could Mean for the Industry

🗂 Link: The Cost of Banking Is About to Go Up: What the Capital One Breach at Amazon Could Mean for the Industry

“The adoption of cloud platforms is a movement that will not be stopped,” says Jerry Silva, research director, IDC’s Financial Insights Group. “But there will be a slowdown as regulators step in to ensure that the security and resiliency structures that have always applied to banks directly are applied to the cloud providers with which they do business.” Source: The Cost of Banking Is About to Go Up: What the Capital One Breach at Amazon Could Mean for the Industry

🗂 Link: Application Development Research Predicts Low-Code Tooling Takeover

“By 2024, three-quarters of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives,” the report said. “By 2024, low-code application development will be responsible for more than 65 percent of application development activity.” Source: Application Development Research Predicts Low-Code Tooling Takeover

🗂 Link: Application Development Research Predicts Low-Code Tooling Takeover

“By 2024, three-quarters of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives,” the report said. “By 2024, low-code application development will be responsible for more than 65 percent of application development activity.” Source: Application Development Research Predicts Low-Code Tooling Takeover

🗂 Link: Developers schetsen gitzwart beeld van Booking.com

De Volkskrant spoke with fifteen (former) employees of the company in recent months. In the piece ' Bookings burn-out machine' from the Saturday supplement, which can also be found online - the developers complain about programming language Perl, which forms the basis of the online platform and which they believe is being held too rigidly. According to an anonymous source, criticism of Perl may even be dismissed. The developers understand that a company that originated at the end of the 1990s carries a certain legacy , but according to the ex-employees there is a ‘barely untangled tangle of millions of lines of code’, the newspaper summarizes

🗂 Link: Developers schetsen gitzwart beeld van Booking.com

De Volkskrant spoke with fifteen (former) employees of the company in recent months. In the piece ' Bookings burn-out machine' from the Saturday supplement, which can also be found online - the developers complain about programming language Perl, which forms the basis of the online platform and which they believe is being held too rigidly. According to an anonymous source, criticism of Perl may even be dismissed. The developers understand that a company that originated at the end of the 1990s carries a certain legacy , but according to the ex-employees there is a ‘barely untangled tangle of millions of lines of code’, the newspaper summarizes

🗂 Link: Reporter's Toolkit

If you know, say, that the Tibetan monks' ceremonial drumsticks were bamboo, yellow, and curved like carpetbeaters, you convey a lot more than if you say they were weird and fantastical. If one monk wore bright red-and-orange striped socks under his robe and another a watch with an expandable band, you say more than if you write that they’re not free of western influence. Details bring the reader into the room with you.

🗂 Link: Reporter's Toolkit

If you know, say, that the Tibetan monks' ceremonial drumsticks were bamboo, yellow, and curved like carpetbeaters, you convey a lot more than if you say they were weird and fantastical. If one monk wore bright red-and-orange striped socks under his robe and another a watch with an expandable band, you say more than if you write that they’re not free of western influence. Details bring the reader into the room with you.

They finally machine learned me! From instagram

USA! USA! HAMBURGER HAMBURGER BANG BANG! From instagram

The Strategy Bottleneck

This is a draft excerpt from a book I’m working on, tentatively titled The Business Bottleneck. If you’re interested in the footnotes, leaving a comment, and the further evolution of the book, check out the Google Doc for it. Also, the previous excerpt, “The Finance Bottleneck." Digital transformation is a fancy term for customer innovation and operational excellence that drive financial results. John Rymer & Jeffrey Hammond, Forrester, Feb 2019. The traditional approach to corporate strategy is a poor fit for this new type of digital-driven business and software development.

🗂 Link:

Toyota is working to have 70% of new cars connected globally by 2020, with almost all of those in the U.S. and Japan. Automakers are already using the cloud to generate revenue through telematics insurance and car-sharing services. Toyota also has talked about using data to alert dealers when cars need servicing, provide information about road and traffic conditions for smart city planning, and inform retailers where their customers are commuting from to allow more targeted marketing.

🗂 Link: Alternative Payment Methods Enable International Purchases

If people from other countries already visit your site and make purchases, you might think it isn’t necessary to adjust your payment methods for them. But you’d be wrong. For each international customer that makes a purchase, there could be others who abandon checkout because they aren’t comfortable with any of the options available. Source: Alternative Payment Methods Enable International Purchases

🗂 Link: Alternative Payment Methods Enable International Purchases

If people from other countries already visit your site and make purchases, you might think it isn’t necessary to adjust your payment methods for them. But you’d be wrong. For each international customer that makes a purchase, there could be others who abandon checkout because they aren’t comfortable with any of the options available. Source: Alternative Payment Methods Enable International Purchases

🗂 Link: Hashiconf EU 2019: The Service Mesh push and Progressive Delivery

“It’s 2019 so apparently everyone has a service mesh. Istio has been the most hyped – it has solid corporate backing from IBM, Google, Pivotal and SAP. These companies now need to do a better job of nailing use cases.” HashiConf EU 2019: The Service Mesh push and Progressive Delivery https://redmonk.com/jgovernor/2019/08/07/hashiconf-eu-2019-the-service-mesh-push/ via Instapaper Source: Hashiconf EU 2019: The Service Mesh push and Progressive Delivery

🗂 Link: Hashiconf EU 2019: The Service Mesh push and Progressive Delivery

“It’s 2019 so apparently everyone has a service mesh. Istio has been the most hyped – it has solid corporate backing from IBM, Google, Pivotal and SAP. These companies now need to do a better job of nailing use cases.” HashiConf EU 2019: The Service Mesh push and Progressive Delivery https://redmonk.com/jgovernor/2019/08/07/hashiconf-eu-2019-the-service-mesh-push/ via Instapaper Source: Hashiconf EU 2019: The Service Mesh push and Progressive Delivery

🗂 Link: Interviewing Users

The critical failing of user interviews is that you’re asking people to either remember past use or speculate on future use of a system. Both types of responses are extraordinarily weak and often misleading. Source: Interviewing Users

🗂 Link: Interviewing Users

The critical failing of user interviews is that you’re asking people to either remember past use or speculate on future use of a system. Both types of responses are extraordinarily weak and often misleading. Source: Interviewing Users

🗂 Link: Scale and velocity are driving the next generation of DevOps

This massive growth in scale has required an evolution in practices and organization to achieve success. Most of what technologists are aware of in this regard is labeled “DevOps,” but there is more nuance to it than that. The way infrastructure capacity is allocated becomes decoupled from specific hardware, so the infrastructure team has to adapt new tools. The way databases and message busses, among other things, are operated and made available to applications has become more “self-service”, and thus those teams have to see themselves as service providers rather than as infrastructure teams.

🗂 Link: Scale and velocity are driving the next generation of DevOps

This massive growth in scale has required an evolution in practices and organization to achieve success. Most of what technologists are aware of in this regard is labeled “DevOps,” but there is more nuance to it than that. The way infrastructure capacity is allocated becomes decoupled from specific hardware, so the infrastructure team has to adapt new tools. The way databases and message busses, among other things, are operated and made available to applications has become more “self-service”, and thus those teams have to see themselves as service providers rather than as infrastructure teams.

Bubbles has moves to east Amsterdam. From instagram

Garbage Chairs of Amsterdam: Little Shavers Edition. From instagram

🗂 Link: CIO interview: Simon McNamara, chief administrative officer, RBS Group

Mobile banking is another key area of innovation, including NatWest’s personal finance app Mimo, which uses open banking application programming interfaces (APIs), artificial intelligence and data analytics to create a social feed that helps customers manage their money. Mimo is being beta tested with 5,500 customers. NatWest aims to extend the roll-out later this year. “These kinds of projects mean the people that work here feel much better about themselves than they did at the outset,” he says.

🗂 Link: CIO interview: Simon McNamara, chief administrative officer, RBS Group

Mobile banking is another key area of innovation, including NatWest’s personal finance app Mimo, which uses open banking application programming interfaces (APIs), artificial intelligence and data analytics to create a social feed that helps customers manage their money. Mimo is being beta tested with 5,500 customers. NatWest aims to extend the roll-out later this year. “These kinds of projects mean the people that work here feel much better about themselves than they did at the outset,” he says.

🗂 Link: Rich countries must start planning for a cashless future

These problems have three remedies. First, governments need to ensure that central banks’ monopoly over coins and notes is not replaced by private monopolies over digital money. Rather than letting a few credit-card firms have a stranglehold on the electronic pipes for digital payments, as America may yet allow, governments must ensure the payments plumbing is open to a range of digital firms which can build services on top of it.

🗂 Link: Rich countries must start planning for a cashless future

These problems have three remedies. First, governments need to ensure that central banks’ monopoly over coins and notes is not replaced by private monopolies over digital money. Rather than letting a few credit-card firms have a stranglehold on the electronic pipes for digital payments, as America may yet allow, governments must ensure the payments plumbing is open to a range of digital firms which can build services on top of it.

This hat will haunt my dreams until I’m reposing in a casket. From instagram

Link: IBM fuses its software with Red Hat’s to launch hybrid-cloud juggernaut

The effort has started with IBM bundling Red Hat’s Kubernetes-based OpenShift Container Platform with more than 100 IBM products in what it calls Cloud Paks. OpenShift lets enterprise customers deploy and manage containers on their choice of infrastructure of choice, be it private or public clouds, including AWS, Microsoft Azure, Google Cloud Platform, Alibaba and IBM Cloud. The prepackaged Cloud Paks include a secured Kubernetes container and containerized IBM middleware designed to let customers quickly spin-up enterprise-ready containers, the company said.

Link: IBM fuses its software with Red Hat’s to launch hybrid-cloud juggernaut

The effort has started with IBM bundling Red Hat’s Kubernetes-based OpenShift Container Platform with more than 100 IBM products in what it calls Cloud Paks. OpenShift lets enterprise customers deploy and manage containers on their choice of infrastructure of choice, be it private or public clouds, including AWS, Microsoft Azure, Google Cloud Platform, Alibaba and IBM Cloud. The prepackaged Cloud Paks include a secured Kubernetes container and containerized IBM middleware designed to let customers quickly spin-up enterprise-ready containers, the company said.

He appeared to be a Dukes of Hazard enthusiast. From instagram

I don’t know what this is, but my son was very excited about it. From instagram

People just can’t draw good owls anymore. From instagram

Link: Digital is helping Millennials shop around for auto coverage

That’s according to TransUnion’s “Auto Insurance Shopping Index,” which found that 21.7% of consumers shopped for personal auto insurance in 2018, versus 20% in 2017. With 44% of their cohorts shopping, Millennials and Generation Z consumers shopped for auto insurance than other ages. The reason? Digital distribution and marketing seem to be huge drivers to increase shopping for Millennials. According to David Drotos, VP of insurance solutions at TransUnion, “Technology is fueling the experimentation and development of new business models for insurance that cater to the Millennial lifestyle.

Link: Digital is helping Millennials shop around for auto coverage

That’s according to TransUnion’s “Auto Insurance Shopping Index,” which found that 21.7% of consumers shopped for personal auto insurance in 2018, versus 20% in 2017. With 44% of their cohorts shopping, Millennials and Generation Z consumers shopped for auto insurance than other ages. The reason? Digital distribution and marketing seem to be huge drivers to increase shopping for Millennials. According to David Drotos, VP of insurance solutions at TransUnion, “Technology is fueling the experimentation and development of new business models for insurance that cater to the Millennial lifestyle.

Link: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site

“According to research by Evercore Group L.L.C., Booking.com’s “testing drives conversions across the whole platform at 2–3 times the industry average.” That means massive increases to their revenue and bottom line.” How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site https://blog.usejournal.com/how-booking-com-a-b-tests-ten-novenonagintillion-versions-of-its-site-25fc3a9e875b via Instapaper Source: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site

Link: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site

“According to research by Evercore Group L.L.C., Booking.com’s “testing drives conversions across the whole platform at 2–3 times the industry average.” That means massive increases to their revenue and bottom line.” How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site https://blog.usejournal.com/how-booking-com-a-b-tests-ten-novenonagintillion-versions-of-its-site-25fc3a9e875b via Instapaper Source: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site

Link: Secret CSO: Amy Herzog, Pivotal

Practitioners need to be positive and intelligent enough to see how a whole system could work. But they also need to have this mindset of searching out all the ways that it could go wrong and what that looks like. Source: Secret CSO: Amy Herzog, Pivotal

Link: Secret CSO: Amy Herzog, Pivotal

Practitioners need to be positive and intelligent enough to see how a whole system could work. But they also need to have this mindset of searching out all the ways that it could go wrong and what that looks like. Source: Secret CSO: Amy Herzog, Pivotal

Link: Google debuts migration tool for its Anthos hybrid cloud platform

Anthos applications are deployed in software containers, which are used to host the individual components of each app and make them easier to work with. The main benefit is that developers get to use a single set of tools to build and deploy their apps, and push through updates as necessary, no matter what infrastructure those apps are hosted on. Kubernetes makes it easier to manage large clusters of containerized apps.

Link: Google debuts migration tool for its Anthos hybrid cloud platform

Anthos applications are deployed in software containers, which are used to host the individual components of each app and make them easier to work with. The main benefit is that developers get to use a single set of tools to build and deploy their apps, and push through updates as necessary, no matter what infrastructure those apps are hosted on. Kubernetes makes it easier to manage large clusters of containerized apps.

Link: How the subscription paradigm flips the cloud financials market

In the subscription world, you must understand the lifetime relationship with the customer - all the upsells and renewals and how they all build on one another. You also must understand the revenue, billings, and cash derived from those-again, over the entire lifetime of the customer relationship. In an ASC-606 world, you must track all performance obligations, which is a fancy term for your promises - both the ones explicitly written in your customer agreement and all those pesky side terms that your sales rep slipped into the free-text field on the quote.

Link: How the subscription paradigm flips the cloud financials market

In the subscription world, you must understand the lifetime relationship with the customer - all the upsells and renewals and how they all build on one another. You also must understand the revenue, billings, and cash derived from those-again, over the entire lifetime of the customer relationship. In an ASC-606 world, you must track all performance obligations, which is a fancy term for your promises - both the ones explicitly written in your customer agreement and all those pesky side terms that your sales rep slipped into the free-text field on the quote.

Link: Starbucks teases coffee traceability app feature, compostable cup trial

This focus on the people behind the coffee beans could strengthen positive consumer sentiment around Starbucks' brand and give it more of a human element as it continues to stretch its global reach. The move could also drive other coffee chains to make their supply chain journeys accessible to their customers. Investing in traceability isn’t unusual in the coffee space — Philz Coffee, for example, provides a breakdown of the steps of the coffee journey it has access to, but leveraging that information for interactive marketing purposes is still a ripe opportunity.

Link: Starbucks teases coffee traceability app feature, compostable cup trial

This focus on the people behind the coffee beans could strengthen positive consumer sentiment around Starbucks' brand and give it more of a human element as it continues to stretch its global reach. The move could also drive other coffee chains to make their supply chain journeys accessible to their customers. Investing in traceability isn’t unusual in the coffee space — Philz Coffee, for example, provides a breakdown of the steps of the coffee journey it has access to, but leveraging that information for interactive marketing purposes is still a ripe opportunity.

Link: Free Solo

Other women have rebelled in smaller, more quotidian ways. “They expect you to get married,” Whoopi Goldberg said in a recent interview in The New York Times Magazine. “Then one day I thought: I don’t have to do this.” Goldberg is an EGOT winner, remember. No woman should feel pressured to adhere to conservative standards, but it is a testament to the intractability of these gendered expectations that a woman as accomplished as Goldberg, someone who in theory has earned the power to do what she wants, would still feel beholden to them.

Link: Free Solo

Other women have rebelled in smaller, more quotidian ways. “They expect you to get married,” Whoopi Goldberg said in a recent interview in The New York Times Magazine. “Then one day I thought: I don’t have to do this.” Goldberg is an EGOT winner, remember. No woman should feel pressured to adhere to conservative standards, but it is a testament to the intractability of these gendered expectations that a woman as accomplished as Goldberg, someone who in theory has earned the power to do what she wants, would still feel beholden to them.

Link: IT outages in the financial sector: Legacy banks playing tech catch-up risk more outages, UK MPs told

said 65 per cent of outages are in retail banks. She said the regulator received 853 notifications of outages in 2018/19 “that is a huge increase on the previous year”. However, she added some of those incidents were relatively minor, with part of the increase being due to a change in regulatory reporting requirements. Source: IT outages in the financial sector: Legacy banks playing tech catch-up risk more outages, UK MPs told

Link: IT outages in the financial sector: Legacy banks playing tech catch-up risk more outages, UK MPs told

said 65 per cent of outages are in retail banks. She said the regulator received 853 notifications of outages in 2018/19 “that is a huge increase on the previous year”. However, she added some of those incidents were relatively minor, with part of the increase being due to a change in regulatory reporting requirements. Source: IT outages in the financial sector: Legacy banks playing tech catch-up risk more outages, UK MPs told

Link: What I Learned on Medieval Twitter

Dorothy Kim has argued that Twitter activity, especially during conferences, enables scholars to amplify critical insights that would normally be relegated to the margins, circulating commentary as variously exegetical, irreverent, and dissident as the marginalia in medieval manuscripts: “Twitter can be radically serious in pushing against the ‘authority and control’ of the state, the scholarly-industrial complex, and institutional power. It can also be playful, hysterically funny, irreverent, cute: an utter delight though often also still radically pushing against the ‘authority and control’ of the powers-that-be.

Link: What I Learned on Medieval Twitter

Dorothy Kim has argued that Twitter activity, especially during conferences, enables scholars to amplify critical insights that would normally be relegated to the margins, circulating commentary as variously exegetical, irreverent, and dissident as the marginalia in medieval manuscripts: “Twitter can be radically serious in pushing against the ‘authority and control’ of the state, the scholarly-industrial complex, and institutional power. It can also be playful, hysterically funny, irreverent, cute: an utter delight though often also still radically pushing against the ‘authority and control’ of the powers-that-be.

Link: Low Barr: Don't give me that crap about security, just put the backdoors in the encryption, roars US Attorney General

Like the Obama administration before it, today’s White House has made backdooring encryption a priority, and legislation is reportedly being prepared to enforce it. Barr promised that FBI Director Chris Wray will give another speech on the topic later this week at the same conference. It looks like the encryption wars are back on. Source: Low Barr: Don’t give me that crap about security, just put the backdoors in the encryption, roars US Attorney General

Link: Low Barr: Don't give me that crap about security, just put the backdoors in the encryption, roars US Attorney General

Like the Obama administration before it, today’s White House has made backdooring encryption a priority, and legislation is reportedly being prepared to enforce it. Barr promised that FBI Director Chris Wray will give another speech on the topic later this week at the same conference. It looks like the encryption wars are back on. Source: Low Barr: Don’t give me that crap about security, just put the backdoors in the encryption, roars US Attorney General

Link: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

“We estimate that FY 4Q 19 was the first time MSFT generated as much revenue from running software in its own data centers, including cloud offerings like Azure and Office 365, as well as LinkedIn, Bing, GitHub and Xbox-Live, as it did from software licenses and upgrades, hardware and professional services,” according to the note from CFRA’s John Freeman. Source: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

Link: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

“We estimate that FY 4Q 19 was the first time MSFT generated as much revenue from running software in its own data centers, including cloud offerings like Azure and Office 365, as well as LinkedIn, Bing, GitHub and Xbox-Live, as it did from software licenses and upgrades, hardware and professional services,” according to the note from CFRA’s John Freeman. Source: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

Link: The Art of Aphorism

We don’t absorb aphorisms as esoteric wisdom; we test them against our own experience. The empirical test of the aphorism takes the form first of laughter and then of longevity, and its confidential tone makes it candid, not cynical. Source: The Art of Aphorism

Link: The Art of Aphorism

We don’t absorb aphorisms as esoteric wisdom; we test them against our own experience. The empirical test of the aphorism takes the form first of laughter and then of longevity, and its confidential tone makes it candid, not cynical. Source: The Art of Aphorism

Link: We Need to Talk About Mental Health and Travel

Taking some time out of your day to reflect on the good things you have in your life can be very beneficial to your mental health. Sometimes when we get caught in our downward spiral of negative thinking, we forget that there are a lot of great things to be thankful for. Jotting down 10 things, big or small, that you are grateful for each day can be a real help to get you out of that negative mindset that is so prevalent with anxiety and depression.

Link: We Need to Talk About Mental Health and Travel

Taking some time out of your day to reflect on the good things you have in your life can be very beneficial to your mental health. Sometimes when we get caught in our downward spiral of negative thinking, we forget that there are a lot of great things to be thankful for. Jotting down 10 things, big or small, that you are grateful for each day can be a real help to get you out of that negative mindset that is so prevalent with anxiety and depression.

Link: Why are large companies so difficult to rescue (regarding bad internal technology)

In terms of the best integration architecture, what seems to me the only long-term solution is something like the unified log architecture that Jay Kreps wrote about back in 2013. All incoming writes need to go into a centralized log, such as Kafka, and then from there the various databases can pull what they need, with each team making its own decisions about what it needs from that central log. However, SuperRentalCorp has retail outlets with POS (point of sale) systems which talk directly to specific databases, and the path of that write (straight from the POS to the database) is hardcoded in ways that will be difficult to change, so it will be a few years before the company can have a single write-point.

Link: Why are large companies so difficult to rescue (regarding bad internal technology)

In terms of the best integration architecture, what seems to me the only long-term solution is something like the unified log architecture that Jay Kreps wrote about back in 2013. All incoming writes need to go into a centralized log, such as Kafka, and then from there the various databases can pull what they need, with each team making its own decisions about what it needs from that central log. However, SuperRentalCorp has retail outlets with POS (point of sale) systems which talk directly to specific databases, and the path of that write (straight from the POS to the database) is hardcoded in ways that will be difficult to change, so it will be a few years before the company can have a single write-point.

Link: AT&T’s ‘Public-Cloud First’ Proclamation a Stake in the Ground

For AT&T to now start the process of adopting the public cloud for what are admittedly “non-network applications” is a big move. It shows that even the most stodgy industry verticals are on board with moving to the public cloud. This will provide a significant new revenue stream for those cloud providers but at the same time allow for greater scale that could drive down pricing models. Source: AT&T’s ‘Public-Cloud First’ Proclamation a Stake in the Ground

Link: AT&T’s ‘Public-Cloud First’ Proclamation a Stake in the Ground

For AT&T to now start the process of adopting the public cloud for what are admittedly “non-network applications” is a big move. It shows that even the most stodgy industry verticals are on board with moving to the public cloud. This will provide a significant new revenue stream for those cloud providers but at the same time allow for greater scale that could drive down pricing models. Source: AT&T’s ‘Public-Cloud First’ Proclamation a Stake in the Ground

Clearly, ‪@chasing’s greatest work. From instagram

Going for that classic Oompa Loompa hair, lazy though, and with a Bavarian smell. From instagram

Lots of writing today. Longhand. From instagram

Link: Amazon CTO Werner Vogels on transparency, developers, multi-cloud

The other thing that we’re working with most of our enterprise customers is, what is an exit strategy? What do I need to do, if one moment I decide that I would like to move over to another provider? That for any large enterprise is just good due diligence. If you start using a [SaaS application], you want to know about what do we need to do to get my data out of there, if I want to move let’s say from Salesforce to Workday.

Link: Amazon CTO Werner Vogels on transparency, developers, multi-cloud

The other thing that we’re working with most of our enterprise customers is, what is an exit strategy? What do I need to do, if one moment I decide that I would like to move over to another provider? That for any large enterprise is just good due diligence. If you start using a [SaaS application], you want to know about what do we need to do to get my data out of there, if I want to move let’s say from Salesforce to Workday.

Link: Google Maps now displays bike-sharing stations worldwide

Barcelona, Berlin, Brussels, Budapest, Chicago, Dublin, Hamburg, Helsinki, Kaohsiung, London, Los Angeles, Lyon, Madrid, Mexico City, Montreal, New Taipei City, Rio de Janeiro, San Francisco Bay Area, São Paulo, Toronto, Vienna, Warsaw, and Zurich. Source: Google Maps now displays bike-sharing stations worldwide

Link: Google Maps now displays bike-sharing stations worldwide

Barcelona, Berlin, Brussels, Budapest, Chicago, Dublin, Hamburg, Helsinki, Kaohsiung, London, Los Angeles, Lyon, Madrid, Mexico City, Montreal, New Taipei City, Rio de Janeiro, San Francisco Bay Area, São Paulo, Toronto, Vienna, Warsaw, and Zurich. Source: Google Maps now displays bike-sharing stations worldwide

Link: Pivotal Build Service, Now Alpha, Assembles and Updates Containers in Kubernetes

The service provides the layer of automation and operational control enterprises need to utilize Cloud Native Buildpacks at scale. In particular, Build Service includes three key capabilities: automated image updates, image promotion, and build configurations. Source: Pivotal Build Service, Now Alpha, Assembles and Updates Containers in Kubernetes

Link: Pivotal Build Service, Now Alpha, Assembles and Updates Containers in Kubernetes

The service provides the layer of automation and operational control enterprises need to utilize Cloud Native Buildpacks at scale. In particular, Build Service includes three key capabilities: automated image updates, image promotion, and build configurations. Source: Pivotal Build Service, Now Alpha, Assembles and Updates Containers in Kubernetes

Always love that carpet. From instagram

Living my #BistroLife. From instagram

See you in October, America. From instagram

Link: IBM Takes A Hands Off Approach With Red Hat

The reason for this hands-off attitude for such expensive acquisitions is simple: Both VMware and Red Hat live and die by the fact that they are neutral to any particular platform. While IBM may prefer Red Hat’s various elements of the stack – the Enterprise Linux operating system, the OpenShift container system, the OpenStack cloud controller, the JBoss application server, and the Ceph block and object storage – it cannot prevent Red Hat’s vast partner network from doing what they do, which is compete against IBM and each other selling Linux stacks.

Link: IBM Takes A Hands Off Approach With Red Hat

The reason for this hands-off attitude for such expensive acquisitions is simple: Both VMware and Red Hat live and die by the fact that they are neutral to any particular platform. While IBM may prefer Red Hat’s various elements of the stack – the Enterprise Linux operating system, the OpenShift container system, the OpenStack cloud controller, the JBoss application server, and the Ceph block and object storage – it cannot prevent Red Hat’s vast partner network from doing what they do, which is compete against IBM and each other selling Linux stacks.

Guys! I found the Nederlands Consulate in Eugene! From instagram

IBM till. An old one. From instagram

Sadly, I don’t have the space to pack one of these bad-boys back home. From instagram

Hanging out with an old friend today. From instagram

Off to my sister’s wedding. From instagram

Two prong plugs, BBQ, jalapeños, and Mexican beer. From instagram

Your kids are totally gonna love reading this book at night. Like, right before they go to bed and you were looking forward to reading Stranger Things uninterrupted by kids spooked out by anything scary. Not clown. Not clowns smiling and buzzing people with electricity. Nope. That is not scary. Heat up Netflix, Ma! From instagram

Sadly, my flight was delayed two hours. Somehow, I managed to cope nonetheless. From instagram

Link: Is High Quality Software Worth the Cost?

You can’t not make things dirty when you cook, but if you don’t clean things quickly, muck dries up, is harder to remove, and all the dirty stuff gets in the way of cooking the next dish. Source: Is High Quality Software Worth the Cost?

Link: Is High Quality Software Worth the Cost?

You can’t not make things dirty when you cook, but if you don’t clean things quickly, muck dries up, is harder to remove, and all the dirty stuff gets in the way of cooking the next dish. Source: Is High Quality Software Worth the Cost?

Garbage Chairs of Amsterdam, Paris Cameo. From instagram

Had a good team dinner tonight. From instagram

More Garbage Chairs of Amsterdam, Paris Edition. From instagram

One of the best D&D maps I’ve seen in a long time. From instagram

Link: CIO aan het woord: Sjoerd Blüm

The only assignment I have is to ensure that my teams get the job done. It is an illusion that I can or should be hooked one-on-one. My task is to put a point on the horizon where all those people move with their knowledge and skills and then ensure that there is an optimal setting where they can function. Source: CIO aan het woord: Sjoerd Blüm

Link: CIO aan het woord: Sjoerd Blüm

The only assignment I have is to ensure that my teams get the job done. It is an illusion that I can or should be hooked one-on-one. My task is to put a point on the horizon where all those people move with their knowledge and skills and then ensure that there is an optimal setting where they can function. Source: CIO aan het woord: Sjoerd Blüm

Bonus love seat. From instagram

“With the rise of Lean Startup, we began to focus on outcomes, yes, but we also started to celebrate failure. I want to be clear here: it is not a success if you fail and do not learn. Learning should be at the core of every product-led organization. It should be what drives us as an organization. It is just better to fail in smaller ways, earlier, and to learn what will succeed, rather than spending all the time and money failing in a publicly large way.

Link: Focus Your Optimistic Brand Message on a Smaller Circle of Consumer Influence

Our research shows that time and again, consumers will express pessimism and frustration about the state of broader society, while espousing hope for their personal lives. It would seem that consumers don’t see much to be positive about at the societal level these days, so instead they are looking closer to home and within themselves for optimism. This means brands with values, identity and voice rooted in optimism should focus that positive messaging and imagery on a smaller circle of influence surrounding consumers, e.

Link: Focus Your Optimistic Brand Message on a Smaller Circle of Consumer Influence

Our research shows that time and again, consumers will express pessimism and frustration about the state of broader society, while espousing hope for their personal lives. It would seem that consumers don’t see much to be positive about at the societal level these days, so instead they are looking closer to home and within themselves for optimism. This means brands with values, identity and voice rooted in optimism should focus that positive messaging and imagery on a smaller circle of influence surrounding consumers, e.

Link: Shipping giant Maersk on taking a cloud-first approach to disrupting the competition

“When we moved to the cloud the first time, we cut down the lead time for an environment from 100 days to 85 days. This is self-inflicted lead time… processes that are keeping you from moving faster,” he said. “We also had 30 people involved in a classic delivery, and we figured the cost was around €40,000 to provision an environment, in work time, handovers and meetings and what not.”

Link: Shipping giant Maersk on taking a cloud-first approach to disrupting the competition

“When we moved to the cloud the first time, we cut down the lead time for an environment from 100 days to 85 days. This is self-inflicted lead time… processes that are keeping you from moving faster,” he said. “We also had 30 people involved in a classic delivery, and we figured the cost was around €40,000 to provision an environment, in work time, handovers and meetings and what not.”

Link: The Future of Database Management Systems is Cloud!

it confirms that more and more end-user organizations are deploying systems and applications to the cloud, including replacing on-premises systems with SaaS. IT may or may not be driving these shifts. Source: The Future of Database Management Systems is Cloud!

Link: The Future of Database Management Systems is Cloud!

it confirms that more and more end-user organizations are deploying systems and applications to the cloud, including replacing on-premises systems with SaaS. IT may or may not be driving these shifts. Source: The Future of Database Management Systems is Cloud!

Link: Three Finnish banks, one core IT platform

But if core systems are less of an advantage to any bank, where does the advantage now come from in competitive banking? According to Niemi, customer experience is becoming the key differentiator. Source: Three Finnish banks, one core IT platform

Link: Three Finnish banks, one core IT platform

But if core systems are less of an advantage to any bank, where does the advantage now come from in competitive banking? According to Niemi, customer experience is becoming the key differentiator. Source: Three Finnish banks, one core IT platform

I wasn’t even trying to find this one - I had to slam on the breaks to stop - and yet here it is. From instagram

I should start an Instagram called “Garbage Chairs of Amsterdam.” From instagram

Link: Camera scanning vehicles result in big jump in parking fines

Before Amsterdam started using scanning vehicles in 2013, the Dutch capital issued 18.5 million euros in parking fines. Last year Amsterdam issued nearly 30 million euros in parking fines, an increase of 61 percent. Before using scanning vehicles, Rotterdam issued 177,895 parking fines in 2014. In 2016 that increased by 86 percent to 330,326, before dropping by 6 percent to 310,684 in 2017. AD did not receive more recent figures from Rotterdam.

Link: Camera scanning vehicles result in big jump in parking fines

Before Amsterdam started using scanning vehicles in 2013, the Dutch capital issued 18.5 million euros in parking fines. Last year Amsterdam issued nearly 30 million euros in parking fines, an increase of 61 percent. Before using scanning vehicles, Rotterdam issued 177,895 parking fines in 2014. In 2016 that increased by 86 percent to 330,326, before dropping by 6 percent to 310,684 in 2017. AD did not receive more recent figures from Rotterdam.

Link: DICK’S Sporting Goods Poised to Continue its Successful Digital Transformation Journey

Another important aspect of the new retail experience is buy-online, pickup in-store. This is an easy way to bring consumer gratification that even free two-day shipping can’t match. Shoppers are using stores as pickup points at record rates during the holiday season, especially those on a time crunch or placing orders too late for on-time delivery. Anticipating the percentage of e-commerce orders placed for pickup in-store would skyrocket as the holiday grew closer, DICK’S wasted no time revamping elements of its buy-online, pickup in-store option and began running them on PCF.

Link: DICK’S Sporting Goods Poised to Continue its Successful Digital Transformation Journey

Another important aspect of the new retail experience is buy-online, pickup in-store. This is an easy way to bring consumer gratification that even free two-day shipping can’t match. Shoppers are using stores as pickup points at record rates during the holiday season, especially those on a time crunch or placing orders too late for on-time delivery. Anticipating the percentage of e-commerce orders placed for pickup in-store would skyrocket as the holiday grew closer, DICK’S wasted no time revamping elements of its buy-online, pickup in-store option and began running them on PCF.

People throw away a lot of chairs around here. From instagram

Sweet dreams! From instagram

These assholes think they just own the sidewalk!!1! From instagram

Link: Deconstructing Balenciaga’s Wacky Instagram

Whereas most brand accounts in this sector, like Dior, share behind-the-scenes images along with “shoppable” posts, featuring branded hashtags to showcase their new line, Balenciaga lacks that campaign-oriented branding. Instead, they only share their collections in their story highlights, a different strategy than its competitors. Despite the unconventionality, Balenciaga’s Instagram has seen dramatic success, garnering a higher engagement rate than its contemporaries at almost 1%. In comparison, Gucci, Prada, and Louis Vuitton receive an average of 0.

Link: Deconstructing Balenciaga’s Wacky Instagram

Whereas most brand accounts in this sector, like Dior, share behind-the-scenes images along with “shoppable” posts, featuring branded hashtags to showcase their new line, Balenciaga lacks that campaign-oriented branding. Instead, they only share their collections in their story highlights, a different strategy than its competitors. Despite the unconventionality, Balenciaga’s Instagram has seen dramatic success, garnering a higher engagement rate than its contemporaries at almost 1%. In comparison, Gucci, Prada, and Louis Vuitton receive an average of 0.

Link: System Integrator Risk Mitigation Processes Often Have the Opposite Effect

How can it be that projects continue to go wildly over budget or result in significant business disruptions but profits by systems integrators continue to rise? How is it that with fixed price contracts, modern implementation tools, and supposed sophisticated project management capabilities, clients are still getting burned? Source: System Integrator Risk Mitigation Processes Often Have the Opposite Effect

Link: System Integrator Risk Mitigation Processes Often Have the Opposite Effect

How can it be that projects continue to go wildly over budget or result in significant business disruptions but profits by systems integrators continue to rise? How is it that with fixed price contracts, modern implementation tools, and supposed sophisticated project management capabilities, clients are still getting burned? Source: System Integrator Risk Mitigation Processes Often Have the Opposite Effect

I always love a horned Moses. From instagram

I found a drum-circle free zone! From instagram

While 94% of the 14,000 people in the survey said they used internet banking and 66% used mobile banking apps, ING customers were unhappy about the decision to phase out the use of ‘tan’ codes for approving payments and require mobile approvals instead. Read more at DutchNews.nl: Source: Thousands of rejected migrants unable to return to their home countries Big three Dutch banks trail rankings, cost and service and issue

Link: Agile and DevOps are Failing in Fortune 500 Companies - Plutora

What all of those “unicorns” have in common are flat organizations with small teams that are responsible for a product or feature, including receiving feedback from their customers and guiding the future of the product. ING decided to transform its business to be more agile. Source: Agile and DevOps are Failing in Fortune 500 Companies - Plutora

Link: Agile and DevOps are Failing in Fortune 500 Companies - Plutora

What all of those “unicorns” have in common are flat organizations with small teams that are responsible for a product or feature, including receiving feedback from their customers and guiding the future of the product. ING decided to transform its business to be more agile. Source: Agile and DevOps are Failing in Fortune 500 Companies - Plutora

Link: Applications of data science and machine learning in financial services

There’s a customer acquisition piece and then there’s a customer retention piece. For customer acquisition, we can see that new technologies can really add value by looking at all sorts of data sources that can help a financial service company identify who they want to target to provide those services. So, it’s a great place where data science can help find the product market fit, not just at one instance like identifying who you want to target, but also in a continuous form where you can evolve a product and then continuously find the audience that would best fit the product and continue to analyze the audience so you can design the next generation product.

Link: Applications of data science and machine learning in financial services

There’s a customer acquisition piece and then there’s a customer retention piece. For customer acquisition, we can see that new technologies can really add value by looking at all sorts of data sources that can help a financial service company identify who they want to target to provide those services. So, it’s a great place where data science can help find the product market fit, not just at one instance like identifying who you want to target, but also in a continuous form where you can evolve a product and then continuously find the audience that would best fit the product and continue to analyze the audience so you can design the next generation product.

Link: Electric car charging interoperability is the next big thing in mobility

The arrangement doesn’t mean EV owners need to run out and add a Hubject account. All of this should be invisible to the end user—Hubject’s actual customers are the charging networks or utilities. Its platform provides an API that different charging networks can use to make that interoperability painless for drivers. “Our software is middleware that runs between network providers in a hub architecture,” Glenney explained. “For example, an OEM who wants all to be able to display charging stations on their smartphone app and infotainment system would connect to Hubject, and the driver gets real-time dynamic point-of-information of where chargers are, services around there, pictures of the charging station, and so on,” he said.

Link: Electric car charging interoperability is the next big thing in mobility

The arrangement doesn’t mean EV owners need to run out and add a Hubject account. All of this should be invisible to the end user—Hubject’s actual customers are the charging networks or utilities. Its platform provides an API that different charging networks can use to make that interoperability painless for drivers. “Our software is middleware that runs between network providers in a hub architecture,” Glenney explained. “For example, an OEM who wants all to be able to display charging stations on their smartphone app and infotainment system would connect to Hubject, and the driver gets real-time dynamic point-of-information of where chargers are, services around there, pictures of the charging station, and so on,” he said.

Link: Exploring New Ways of Working in New Zealand

Most, if not all, teams I have worked with (in the capacity as the Agile Coach in The Lab) do not know what truly matters to their customers. Through numerous planning sessions with key stakeholders from ‘the business’, they gather requirements for their product development. These plans sound great until you start asking a few questions, for example: ‘What are the biggest problems facing your customers?’, ‘How have you validated the requirements with your customers?

Link: Exploring New Ways of Working in New Zealand

Most, if not all, teams I have worked with (in the capacity as the Agile Coach in The Lab) do not know what truly matters to their customers. Through numerous planning sessions with key stakeholders from ‘the business’, they gather requirements for their product development. These plans sound great until you start asking a few questions, for example: ‘What are the biggest problems facing your customers?’, ‘How have you validated the requirements with your customers?

Link: How Dick's Sporting Goods' CTO untangles spaghetti silos

There’s a level of empathy needed for those on the frontline when making business decisions, especially decisions related to IT. Effective leaders are concerned with making the right call, said Gaffney. Ineffective leaders tend to implement practices and approaches that take small incremental de-risking steps, “led by dates and budgets and not happy humans.” Source: How Dick’s Sporting Goods' CTO untangles spaghetti silos

Link: How Dick's Sporting Goods' CTO untangles spaghetti silos

There’s a level of empathy needed for those on the frontline when making business decisions, especially decisions related to IT. Effective leaders are concerned with making the right call, said Gaffney. Ineffective leaders tend to implement practices and approaches that take small incremental de-risking steps, “led by dates and budgets and not happy humans.” Source: How Dick’s Sporting Goods' CTO untangles spaghetti silos

Link: Police wasted €400,000 on 'redundant' emergency app: report

Due to delays and setbacks, the deadline to launch the app in the spring of 2017 was never reached. Construction of the app only started in February 2018. In that period the current Minister of Justice and Security, Ferdinand Grapperhaus, suddenly announced that - contrary to all previous decisions - he is giving priority to the introduction of AML. Making the main function of the 112 app completely obsolete. Source: Police wasted €400,000 on ‘redundant’ emergency app: report

Link: Police wasted €400,000 on 'redundant' emergency app: report

Due to delays and setbacks, the deadline to launch the app in the spring of 2017 was never reached. Construction of the app only started in February 2018. In that period the current Minister of Justice and Security, Ferdinand Grapperhaus, suddenly announced that - contrary to all previous decisions - he is giving priority to the introduction of AML. Making the main function of the 112 app completely obsolete. Source: Police wasted €400,000 on ‘redundant’ emergency app: report

Link: Research: For Better Brainstorming, Tell an Embarrassing Story

we found that the “embarrassment” teams generated 26% more ideas spanning 15% more use categories than their counterparts. Candor led to greater creativity. Thus, we propose a new rule for brainstorming sessions: Tell a self-deprecating story before you start. As uncomfortable as this may seem, especially among colleagues you would typically want to impress, the result will be a broader range of creative ideas, which will surely impress them even more.

Link: Research: For Better Brainstorming, Tell an Embarrassing Story

we found that the “embarrassment” teams generated 26% more ideas spanning 15% more use categories than their counterparts. Candor led to greater creativity. Thus, we propose a new rule for brainstorming sessions: Tell a self-deprecating story before you start. As uncomfortable as this may seem, especially among colleagues you would typically want to impress, the result will be a broader range of creative ideas, which will surely impress them even more.

Link: SAPPHIRENow 2019 - Coke’s secret IT formula revealed - ditch waterfall for DevOps

You’re basically breaking things down into smaller increments. I’m constantly getting in front of the customer. At the end of the day, you’re delivering really what the customer wants from you. So you may be able to start giving value to your customer much quicker. Even though they’re not getting 100% of what they want, they get an MVP [minimum viable product] that they can start to utilize, they can start to realize value and give you feedback on that.

Link: SAPPHIRENow 2019 - Coke’s secret IT formula revealed - ditch waterfall for DevOps

You’re basically breaking things down into smaller increments. I’m constantly getting in front of the customer. At the end of the day, you’re delivering really what the customer wants from you. So you may be able to start giving value to your customer much quicker. Even though they’re not getting 100% of what they want, they get an MVP [minimum viable product] that they can start to utilize, they can start to realize value and give you feedback on that.

Link: The Frozen Middle—Part Two: Thawing

The key, I found, was to agree on new objectives. First, we tackled the question of documentation. In the old model, QA’s job was to make sure that documentation was complete—that each required section of the official template had been filled in with enough information to satisfy our overseers. But in conversation, the head of QA and I agreed that concisenesswas also an important aspect of quality. The project teams had been spending a lot of time writing text that was never read, creating documentation that was repetitive and in places inconsistent.

Link: The Frozen Middle—Part Two: Thawing

The key, I found, was to agree on new objectives. First, we tackled the question of documentation. In the old model, QA’s job was to make sure that documentation was complete—that each required section of the official template had been filled in with enough information to satisfy our overseers. But in conversation, the head of QA and I agreed that concisenesswas also an important aspect of quality. The project teams had been spending a lot of time writing text that was never read, creating documentation that was repetitive and in places inconsistent.

Link: What if Instagram Got Rid of Likes?

Instagram without quantified likes might have been nicer, in some way. But it would not have produced the Instagram we know today, and certainly not the Instagram purchased by Facebook for a billion dollars, which became the Instagram of influencers, which is the Instagram of status anxiety, which is the Instagram of more than a billion users. Source: What if Instagram Got Rid of Likes?

Link: What if Instagram Got Rid of Likes?

Instagram without quantified likes might have been nicer, in some way. But it would not have produced the Instagram we know today, and certainly not the Instagram purchased by Facebook for a billion dollars, which became the Instagram of influencers, which is the Instagram of status anxiety, which is the Instagram of more than a billion users. Source: What if Instagram Got Rid of Likes?

Hunter Thompson called this “Frankenstein lighting.” He was referring to a news story about two Beatniks ripping apart a jail cell in the 50s, but Google gave me this as an example. From instagram

I can’t figure out where the sun is supposed to be in this. From instagram

Kim made me the best tasting taste of home for Father’s Day. Delicious! From instagram

Roof on the ground. From instagram

You: mildly interested in DevOps & amused by irreverent coverage of pizza teams, advice for pizza delivery drivers, & have $4.99 to blow after cashing your paycheck. Me: check out my book, Digital WTF! It’s on sale this weekend. leanpub.com/digitalwt… From instagram

Curves and row houses. From instagram

I passporting. From instagram

Do you even passport photo? From instagram

Tryin’ startup a new pamphlet. From instagram

The Nederlands interpretation of Huevos Rancheros. Pretty good! From instagram

Tic-Tak-Basket! From instagram

City problems. From instagram

Definitely not “on diet.” (Oh, sorry: “lifestyle.”) So good, though. (Not pictured: side of European guacamole.) From instagram

I worked in M&A. Here’s my summary, for you: no one can even know what the fuck they’re doing. To those about to die, I salute you! Good luck! From instagram

I’m really batting a thousand on the meals today. From instagram

The turtle vortex. From instagram

We are friends!! From instagram

Can’t get beef rib no more in London. From instagram

How ‘bout that graphic design there? From instagram

How to escalator. From instagram

That’s a good herding style. From instagram

#THEDIGITALAF From instagram

Coming home from Belgium. From instagram

Not diggin’ this tableau. From instagram

Old school! From instagram

I found my friends! From instagram

Not sure if food. From instagram

Platform as a Product talk

Here’s a recording of one of my talks. It’s on what the operations team does when running in a platform, DevOps-y, whatever style: Developers don’t need “services” from ops, they need products: continuously innovated platforms that evolve weekly. Once ops toil is removed, ops can focus on their customers’ - development - needs. Using stories & tactics from the real-world, this talk helps launch a platform-as-a-product strategy. And:

Who loves cheese? From instagram

Live your dreams. No one else will live them for you. From instagram

Link: America is turning against facial-recognition software

Sometimes scepticism about technology comes from the cops. Earlier this year the Washington Post reported that many small police departments were abandoning body-worn-camera programmes because of the cost. Although the cameras are cheap, officers can generate 15 gigabytes of video per shift; storage costs mount. Police unions often oppose body-worn cameras, fearing they imperil their members by giving superior officers licence to search them for punishable behaviour. Other officers complain about the amount of time required to review and redact footage in response to public-information requests.

Link: America is turning against facial-recognition software

Sometimes scepticism about technology comes from the cops. Earlier this year the Washington Post reported that many small police departments were abandoning body-worn-camera programmes because of the cost. Although the cameras are cheap, officers can generate 15 gigabytes of video per shift; storage costs mount. Police unions often oppose body-worn cameras, fearing they imperil their members by giving superior officers licence to search them for punishable behaviour. Other officers complain about the amount of time required to review and redact footage in response to public-information requests.

At this age, kids are stackable. From instagram

I touristing! From instagram

Cool idea, but we had to have the waiter translate/read this, er, novel writing. From instagram

I know!! Look how cool I look when I’m on that USB-C tobacco stee. From instagram

This and a whole cabinet more of this, was, naturally, behind the urinals. From instagram

Better than reality

The problem with binge-watching is the same problem with wanting it to be a holiday all the time. The more we consider a show serious, the more it feels permissible to drown oneself in episode after episode of it, to use it as an excuse to stay home sick from the world. It is logical that a show about dragons and swords would feel more escapist than most other things, and that viewers would want some larger permission to dive into that warm bath.

Link: The computers are too slow

In the long run finance tends to proceed through logic and self-interest, but in the short run the computer systems cause a lot of frictions. Source: Bloomberg

Link: The computers are too slow

In the long run finance tends to proceed through logic and self-interest, but in the short run the computer systems cause a lot of frictions. Source: Bloomberg

Eating right. Living right. From instagram

Shit’s gettin’ wild ‘round here. From instagram

Link: What’s Hot In Insurance Tech In 2019?

The business backbone, the core systems, burden digital transformation strategies. Insurers spend about two-thirds of finite tech budgets on these run-the-business systems. More nimble competitors are spending more on digital tech. And this run-the-business spend is growing. Tech leaders need to demonstrate business value of these maintenance and ops investments. Benjamin Clarke, the CTO of Bold Penguin, argued that “the project mentality of insurance companies leads to them not building anything interesting but just replatforming again, delivering the exact same experience.

Link: What’s Hot In Insurance Tech In 2019?

The business backbone, the core systems, burden digital transformation strategies. Insurers spend about two-thirds of finite tech budgets on these run-the-business systems. More nimble competitors are spending more on digital tech. And this run-the-business spend is growing. Tech leaders need to demonstrate business value of these maintenance and ops investments. Benjamin Clarke, the CTO of Bold Penguin, argued that “the project mentality of insurance companies leads to them not building anything interesting but just replatforming again, delivering the exact same experience.

Link: It’s Time To Transform Insurance Claims

Protecting customers in times of duress is the basic purpose of insurance, and yet only 57% of US online adults feel confident that their insurance company will treat them fairly when they have a claim.[1] Poor claims experiences have immediate business effect. In the UK, 71% of property & casualty insurance customers would consider switching providers if they had a bad claims experience.[2] Source: It’s Time To Transform Insurance Claims

Link: It’s Time To Transform Insurance Claims

Protecting customers in times of duress is the basic purpose of insurance, and yet only 57% of US online adults feel confident that their insurance company will treat them fairly when they have a claim.[1] Poor claims experiences have immediate business effect. In the UK, 71% of property & casualty insurance customers would consider switching providers if they had a bad claims experience.[2] Source: It’s Time To Transform Insurance Claims

Link: The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain

And this is where DevOps tool vendors now see opportunity. The mounting tax of maintaining tools has grown so extensive that offering an all-in-one solution may just be the trick to get development teams unstuck and the innovation train rolling even faster. Source: The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain

Link: The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain

And this is where DevOps tool vendors now see opportunity. The mounting tax of maintaining tools has grown so extensive that offering an all-in-one solution may just be the trick to get development teams unstuck and the innovation train rolling even faster. Source: The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain

Doing the ‪@bobbrindley. (I asked for extra pickles. The clerk was confused. I asked again, even, “can I pay for them?” And the assistant manager type looked over his shoulder and said a firm “no.” I mean, I don’t want to fuck with McDonald’s global supply chain and bring down their whole ERP system, causing some kind of “unanticipated gherkin headwinds” on their quarterly call [“we took a q3 hit due to unexpected demands for extra toppings in the Netherlands.

Link: Ignore the hysteria, Cloud Foundry is just fine

Sure you can do a lot of things with Kubernetes. It’s great, but Cloud Foundry is designed to make “Happy developers,” as Comcast open-source senior director Nithya Ruff put it at the Cloud Foundry Summit. Cloud Foundry’s audience, as Karl Isenberg, one of its developers, explained on StackOverflow, is “enterprise application devs who want to deploy 12-factor stateless apps using Heroku-style buildpacks.” Source: Ignore the hysteria, Cloud Foundry is just fine

Link: Ignore the hysteria, Cloud Foundry is just fine

Sure you can do a lot of things with Kubernetes. It’s great, but Cloud Foundry is designed to make “Happy developers,” as Comcast open-source senior director Nithya Ruff put it at the Cloud Foundry Summit. Cloud Foundry’s audience, as Karl Isenberg, one of its developers, explained on StackOverflow, is “enterprise application devs who want to deploy 12-factor stateless apps using Heroku-style buildpacks.” Source: Ignore the hysteria, Cloud Foundry is just fine

Link: Strong Opinions Loosely Held Might be the Worst Idea in Tech

On a certain kind of team, where everyone shares that ethos, and there is very little power differential, this can work well. I’ve had the pleasure of working on teams like that, and it is all kinds of fun. When you have a handful of solid engineers that understand each other, and all of them feel free to say “you are wrong about X, that is absolutely insane, and I question your entire family structure if you believe that, clearly Y is the way to go”, and then you all happily grab lunch together (at Linguini’s), that’s a great feeling of camaraderie.

Link: Strong Opinions Loosely Held Might be the Worst Idea in Tech

On a certain kind of team, where everyone shares that ethos, and there is very little power differential, this can work well. I’ve had the pleasure of working on teams like that, and it is all kinds of fun. When you have a handful of solid engineers that understand each other, and all of them feel free to say “you are wrong about X, that is absolutely insane, and I question your entire family structure if you believe that, clearly Y is the way to go”, and then you all happily grab lunch together (at Linguini’s), that’s a great feeling of camaraderie.

Monolithic Transformation, the webinar

I’ve got a newly recorded webinar, covering my Monolithic Transformation book: The cliché we all recite is that technology isn’t the problem, culture is. Put another way: if the hardware and software are fine and fresh, it must be the meatware that smells. Come hear several de-funking recipes from the world’s largest companies whose meat now smells proper. I answered a few attendee questions in the webinar, and answered the rest in a Twitter thread afterwards.

Foot dogs. Yum. From instagram

Memo time. Source: Welcome to GOV.UK NAO hammers another nail into Gov.uk Verify

DellWorld 2019 coverage, selections

Dell executives have been blunt about their expectations for the impact of 5G and the edge. Dell Technologies Vice Chairman Jeff Clarke told conference attendees that 25% of all data will soon be consumed at the edge through evolving 5G applications. Dell himself was even more expansive, flatly predicting in this interview that compute of data at the edge will be bigger than the public or private cloud. Source: In gambling mecca, Dell’s founder offers evidence that big bets on multicloud, AI and edge will pay off

Fix your boring, but immediate problems first

When GDS started in 2011, mobile apps were that day’s special on the fad menu. Ministers all wanted their own. Top officials thought they sounded like a great idea. Delighted suppliers queued up to offer their services to government. We’ll talk about apps in more detail later. For now, all you need to know is that GDS blocked 99% of requests for them. Government wasn’t ready for apps, because the people asking for them didn’t really know what they were for.

Link: Comic Relief switched from multi-cloud to serverless with AWS and saw a 93% cost reduction

As a team, going serverless has given us a lot more velocity, we can rapidly release, we can test the same infrastructure we’re deploying in production, in a pull request environment, in a staging environment, we can rapidly retest ideas- and every developer can do that because we’re using Lambda to load test, so the power it gives you as a developer and engineering team is pretty amazing. Source: Comic Relief switched from multi-cloud to serverless with AWS and saw a 93% cost reduction

Link: Comic Relief switched from multi-cloud to serverless with AWS and saw a 93% cost reduction

As a team, going serverless has given us a lot more velocity, we can rapidly release, we can test the same infrastructure we’re deploying in production, in a pull request environment, in a staging environment, we can rapidly retest ideas- and every developer can do that because we’re using Lambda to load test, so the power it gives you as a developer and engineering team is pretty amazing. Source: Comic Relief switched from multi-cloud to serverless with AWS and saw a 93% cost reduction

Link: Microsoft, Red Hat Partner on OpenShift

The OpenShift-Azure deal extends collaboration between Microsoft and Red Hat that includes the addition of Microsoft SQL server on Red Hat Enterprise Linux. The deal signaled Microsoft’s embrace of OpenShift application container management. The expanded partnership also gives OpenShift users access to public cloud services such as Azure Cosmos and SQL databases along with cloud-based machine learning models aimed at development of cloud-native enterprise applications. OpenShift on Azure would “simplify container management on Kubernetes and help customers innovate on their cloud journeys,” added Scott Guthrie, executive vice president of Microsoft’s Cloud and AI Group.

Link: Microsoft, Red Hat Partner on OpenShift

The OpenShift-Azure deal extends collaboration between Microsoft and Red Hat that includes the addition of Microsoft SQL server on Red Hat Enterprise Linux. The deal signaled Microsoft’s embrace of OpenShift application container management. The expanded partnership also gives OpenShift users access to public cloud services such as Azure Cosmos and SQL databases along with cloud-based machine learning models aimed at development of cloud-native enterprise applications. OpenShift on Azure would “simplify container management on Kubernetes and help customers innovate on their cloud journeys,” added Scott Guthrie, executive vice president of Microsoft’s Cloud and AI Group.

Link: On policy and delivery

The benefits of ditching the paper driving licence have been clear for a decade, but because of a fear of change, fear of failure and, yes, fear of digital, it hasn’t happened. We’ve forgotten the art of the possible. Source: On policy and delivery

Link: On policy and delivery

The benefits of ditching the paper driving licence have been clear for a decade, but because of a fear of change, fear of failure and, yes, fear of digital, it hasn’t happened. We’ve forgotten the art of the possible. Source: On policy and delivery

Link: Oracle Releases GraalVM Enterprise

Oracle claims that the addition of these and other algorithms typically provide an additional 20% application performance improvement, while simultaneously reducing the memory footprint. Source: Oracle Releases GraalVM Enterprise

Link: Oracle Releases GraalVM Enterprise

Oracle claims that the addition of these and other algorithms typically provide an additional 20% application performance improvement, while simultaneously reducing the memory footprint. Source: Oracle Releases GraalVM Enterprise

Link: A new player in a new game

Like most other ‘new generation’ IT providers, Fastly plays up its growth rate while playing down the cost of that growth. Sales at the company rose about 40%, year over year, in 2018 to $145m. In comparison, Akamai is a single-digit percentage grower, although it is roughly 10 times larger than Fastly. Fastly also runs in the red, largely because its gross margins are just 54%, 10 percentage points lower than those at Akamai.

Link: A new player in a new game

Like most other ‘new generation’ IT providers, Fastly plays up its growth rate while playing down the cost of that growth. Sales at the company rose about 40%, year over year, in 2018 to $145m. In comparison, Akamai is a single-digit percentage grower, although it is roughly 10 times larger than Fastly. Fastly also runs in the red, largely because its gross margins are just 54%, 10 percentage points lower than those at Akamai.

Link: BankingYoung people and their phones are shaking up banking

In such scenarios incumbents risk ending up as “dumb pipes”, holding bloated balance-sheets and originating products such as mortgages and loans that someone else sells to consumers. If they were to lose the ability to build a brand and the transaction data needed to understand their customers and cross-sell, their wares would become interchangeable. Margins would be driven down, even as they continued having to abide by onerous banking regulations and hold balance-sheet risk.

Link: BankingYoung people and their phones are shaking up banking

In such scenarios incumbents risk ending up as “dumb pipes”, holding bloated balance-sheets and originating products such as mortgages and loans that someone else sells to consumers. If they were to lose the ability to build a brand and the transaction data needed to understand their customers and cross-sell, their wares would become interchangeable. Margins would be driven down, even as they continued having to abide by onerous banking regulations and hold balance-sheet risk.

Link: How Airbnb took over the world

“I feel the Airbnb sector gets unfairly blamed for many ills present long before this came about,” says Dickins. “Yet we don’t talk about the ways in which the city has been improved, better restaurants, better retail outlets as well as the increased employment opportunities.” Source: How Airbnb took over the world

Link: How Airbnb took over the world

“I feel the Airbnb sector gets unfairly blamed for many ills present long before this came about,” says Dickins. “Yet we don’t talk about the ways in which the city has been improved, better restaurants, better retail outlets as well as the increased employment opportunities.” Source: How Airbnb took over the world

Link: Technical debt leading to a company crisis

The power of focus. Before the crisis, each team worked on its own backlog and specialized in its domain. In the backlog, there were finely decomposed tasks, the team selected several tasks for a sprint. But during the crisis, we worked quite differently. The teams did not have specific tasks, they had a big challenging goal instead. For example, a mobile app and API must handle 300 orders per minute, no matter what.

Link: Technical debt leading to a company crisis

The power of focus. Before the crisis, each team worked on its own backlog and specialized in its domain. In the backlog, there were finely decomposed tasks, the team selected several tasks for a sprint. But during the crisis, we worked quite differently. The teams did not have specific tasks, they had a big challenging goal instead. For example, a mobile app and API must handle 300 orders per minute, no matter what.

Link: The problem with being a long-term expat

Karen, a British citizen now in Malaysia, who prefers to be known only by her first name because her husband works for a large multinational, recalls their 22 years on the road became more difficult as their children got older. Both are now at university in the UK. Having never lived in Malaysia, they don’t see it as home, and their actual home in Europe is rented out. “Their home is out of a suitcase,” Karen says.

Link: The problem with being a long-term expat

Karen, a British citizen now in Malaysia, who prefers to be known only by her first name because her husband works for a large multinational, recalls their 22 years on the road became more difficult as their children got older. Both are now at university in the UK. Having never lived in Malaysia, they don’t see it as home, and their actual home in Europe is rented out. “Their home is out of a suitcase,” Karen says.

Programming your organization for loonshots

Here’s an an idea for a formula for figuring out how much innovation an organization will do. I never know how good math is for this kind of thing, but it adds structure to programming an organization to be innovative, rather than career advancement seeking: In organizations, the competing forces can be described as “stake in outcome” versus “perks of rank.” When employees feel they have more to gain from the group’s collective output, that’s where they invest their energy.

Americans smile a lot

Just as it is easy to misinterpret the reason for an icebreaker activity, it’s easy to mistake certain social customs of Americans that might suggest strong personal connections where none are intended. For example, Americans are more likely than those from many cultures to smile at strangers and to engage in personal discussions with people they hardly know. Others may interpret this “friendliness” as an offer of friendship. Later, when the Americans don’t follow through on their unintended offer, those other cultures often accuse them of being “fake” or “hypocritical.

Link: Banking apps over banker handshakes

There is an old-timey model in which the key elements of banking are, like, having a local branch, looking customers in the eye and giving them a hearty handshake, knowing their parents, etc. But in modern banking the importance of having a website and a payments app and, uh, “keeping track of customer deposits” is relatively higher, and the handshaking is relatively less important. For big banks, this means that they are increasingly and self-consciously becoming tech companies, building apps and hiring developers and blathering about blockchain.

Link: Banking apps over banker handshakes

There is an old-timey model in which the key elements of banking are, like, having a local branch, looking customers in the eye and giving them a hearty handshake, knowing their parents, etc. But in modern banking the importance of having a website and a payments app and, uh, “keeping track of customer deposits” is relatively higher, and the handshaking is relatively less important. For big banks, this means that they are increasingly and self-consciously becoming tech companies, building apps and hiring developers and blathering about blockchain.

Link: Dutch now pay more on housing, healthcare and energy than before the crisis: ING

In 2017 basic needs such as housing, healthcare, food and energy accounted for 41 percent of household spending, compared to 36 percent in 2008. Housing and maintenance in particular became a relatively larger cost item, increasing from 19.5 percent in 2008 to 23.7 percent in 2017. Healthcare accounted for 3.8 percent of household spending in 2017, compared to 3.1 percent in 2008. Households also spent a larger portion of their income on food and non-alcoholic beverage, increasing from 10.

Link: Dutch now pay more on housing, healthcare and energy than before the crisis: ING

In 2017 basic needs such as housing, healthcare, food and energy accounted for 41 percent of household spending, compared to 36 percent in 2008. Housing and maintenance in particular became a relatively larger cost item, increasing from 19.5 percent in 2008 to 23.7 percent in 2017. Healthcare accounted for 3.8 percent of household spending in 2017, compared to 3.1 percent in 2008. Households also spent a larger portion of their income on food and non-alcoholic beverage, increasing from 10.

Link: Users forge ahead with Cloud Foundry-Kubernetes integration

“There are a million solutions out there to your technical problems, but what we wanted was to solve the people and process problems,” And: “It depends on Pivotal. If they add a common pattern in the future for deployment with Istio and Envoy through a cluster and platform-agnostic service mesh, then, yes, we will combine them,” said another senior engineer at the carrier. Source: Users forge ahead with Cloud Foundry-Kubernetes integration

Link: Users forge ahead with Cloud Foundry-Kubernetes integration

“There are a million solutions out there to your technical problems, but what we wanted was to solve the people and process problems,” And: “It depends on Pivotal. If they add a common pattern in the future for deployment with Istio and Envoy through a cluster and platform-agnostic service mesh, then, yes, we will combine them,” said another senior engineer at the carrier. Source: Users forge ahead with Cloud Foundry-Kubernetes integration

5 Definitions of DevOps

I’ve tracked at least three different definitions of DevOps since the days of “agile infrastructure”: Using Puppet and Chef (and then Ansible and Chef) to replace Opsware and BladeLogic. Full stack engineers to setup EC2, load-balancers, and other Morlock shit. Full stack engineers are bad, but sort of the same thing. Also, you can’t have a DevOps “group” or title. But, you know, someone should do all that automation. Putting all the people on one team, having them focus on a product, and establishing a culture of caring and learning.

Google Cloud stuff

A brief overview: The expansion centers around Google’s new open-source hybrid cloud package called Anthos, which was introduced at the company’s Google Next event this week. Anthos is based on – and supplants – the company’s existing Google Cloud Service beta. Anthos will let customers run applications, unmodified, on existing on-premises hardware or in the public cloud and will be available onGoogle Cloud Platform(GCP) withGoogle Kubernetes Engine(GKE), and in data centers withGKE On-Prem, the company says.

Google Cloud stuff

A brief overview: The expansion centers around Google’s new open-source hybrid cloud package called Anthos, which was introduced at the company’s Google Next event this week. Anthos is based on – and supplants – the company’s existing Google Cloud Service beta. Anthos will let customers run applications, unmodified, on existing on-premises hardware or in the public cloud and will be available onGoogle Cloud Platform(GCP) withGoogle Kubernetes Engine(GKE), and in data centers withGKE On-Prem, the company says.

Google Cloud stuff

A brief overview: The expansion centers around Google’s new open-source hybrid cloud package called Anthos, which was introduced at the company’s Google Next event this week. Anthos is based on – and supplants – the company’s existing Google Cloud Service beta. Anthos will let customers run applications, unmodified, on existing on-premises hardware or in the public cloud and will be available onGoogle Cloud Platform(GCP) withGoogle Kubernetes Engine(GKE), and in data centers withGKE On-Prem, the company says.

Speak at SpringOne Platform 2019

Want to come to Austin & talk about DevOps, Java, THE DIGITAL TRANSFORMATIONS & cloud hoopla? Apply to speak at SpringOne Platform this year, Oct 7th to 10th. I help pick talks for 3 tracks, so you can torment me! This is the last week to CFP! SUBMIT!

"Most people in contemporary society don’t believe in Athena"

COWEN: When you translated the Odyssey — as a reader, I think of your approach as pretty clean and direct and very easy to read, but also with a lot of psychological depth, and I prefer that in the Odyssey. But when I read, say, the Hebrew Bible, I want something a little more, maybe stentorian in tone, or a little more baroque, actually. I think a lot of people feel the same way.

"Most people in contemporary society don’t believe in Athena"

COWEN: When you translated the Odyssey — as a reader, I think of your approach as pretty clean and direct and very easy to read, but also with a lot of psychological depth, and I prefer that in the Odyssey. But when I read, say, the Hebrew Bible, I want something a little more, maybe stentorian in tone, or a little more baroque, actually. I think a lot of people feel the same way.

"Most people in contemporary society don’t believe in Athena"

COWEN: When you translated the Odyssey — as a reader, I think of your approach as pretty clean and direct and very easy to read, but also with a lot of psychological depth, and I prefer that in the Odyssey. But when I read, say, the Hebrew Bible, I want something a little more, maybe stentorian in tone, or a little more baroque, actually. I think a lot of people feel the same way.

Adam Jacob on saying Goodbye to OpenCore - Software Defined Interviews #81

Matt and Brandon interview Adam Jacob the co-founder of Chef. We discuss Adam’s career, what led him to start Chef and Chef’s recent decision to open source 100% of its Software. Plus, Adam give us some tips on Dungeons & Dragons and transitioning from being a founder to an executive. Also see full show notes.

Link: Fixing Europe’s zombie banks

Unlike America, where banks have a return on equity of 12%, Europe does not have strongly positive government-bond yields, or a pool of investment-banking profits like that on Wall Street, or a vast, integrated home market. All this is true, but European banks have been lamentably slow at cutting their costs, something which is well within their control. As a rough rule of thumb, efficient banks report cost-to-income ratios below 50%.

Link: Fixing Europe’s zombie banks

Unlike America, where banks have a return on equity of 12%, Europe does not have strongly positive government-bond yields, or a pool of investment-banking profits like that on Wall Street, or a vast, integrated home market. All this is true, but European banks have been lamentably slow at cutting their costs, something which is well within their control. As a rough rule of thumb, efficient banks report cost-to-income ratios below 50%.

Link: Assessing IBM i’s Role In Digital Transformation

Making the financial case: “This is going to sound silly,” he says. “The hardest part isn’t necessarily the refactoring. The hardest part is convincing people to do this. Because, let’s be honest the upfront cost can be very scary, man. It can be frightening. The business is going to say, ‘We just put in X amount of dollars last year to support these kinds of environments.’ You kind of have to ask the question, what’s going to happen five years from now?

Link: Assessing IBM i’s Role In Digital Transformation

Making the financial case: “This is going to sound silly,” he says. “The hardest part isn’t necessarily the refactoring. The hardest part is convincing people to do this. Because, let’s be honest the upfront cost can be very scary, man. It can be frightening. The business is going to say, ‘We just put in X amount of dollars last year to support these kinds of environments.’ You kind of have to ask the question, what’s going to happen five years from now?

Link: Cloud Foundry Project Eirini Inches the Group Closer to Kubernetes

“A lot of work needs to be done for that but it’s evolving quickly,” Childers said of interoperability tests using Eirini as a bridge between Diego and Kubernetes. He did add that the evolution from Diego to Eirini, if it does occur, will be similar to how Cloud Foundry moved from its DEA architecture system to its Diego architecture system. That involved Diego having to show functional parity to DEA and the necessary production readiness for vendors and organizations to feel comfortable using Diego in place of DEA.

Link: Cloud Foundry Project Eirini Inches the Group Closer to Kubernetes

“A lot of work needs to be done for that but it’s evolving quickly,” Childers said of interoperability tests using Eirini as a bridge between Diego and Kubernetes. He did add that the evolution from Diego to Eirini, if it does occur, will be similar to how Cloud Foundry moved from its DEA architecture system to its Diego architecture system. That involved Diego having to show functional parity to DEA and the necessary production readiness for vendors and organizations to feel comfortable using Diego in place of DEA.

Link: How IBM Watson Overpromised and Underdelivered on AI Health Care

MD Anderson Cancer Center partnered with IBM Watson to create an advisory tool for oncologists. The tool used natural-language processing (NLP) to summarize patients’ electronic health records, then searched databases to provide treatment recommendations. Physicians tried out a prototype in the leukemia department, but MD Anderson canceled the project in 2016—after spending US $62 million on it. Outside of corporate headquarters, however, IBM has discovered that its powerful technology is no match for the messy reality of today’s health care system.

Link: How IBM Watson Overpromised and Underdelivered on AI Health Care

MD Anderson Cancer Center partnered with IBM Watson to create an advisory tool for oncologists. The tool used natural-language processing (NLP) to summarize patients’ electronic health records, then searched databases to provide treatment recommendations. Physicians tried out a prototype in the leukemia department, but MD Anderson canceled the project in 2016—after spending US $62 million on it. Outside of corporate headquarters, however, IBM has discovered that its powerful technology is no match for the messy reality of today’s health care system.

FDA wants to regular off-label use of ML-driven devices

Obtaining FDA approval can be a difficult and long process. “The traditional paradigm of medical device regulation was not designed for adaptive AI or ML technologies, which have the potential to adapt and optimize device performance in real – time to continuously improve healthcare for patients,” the report said. “The highly iterative, autonomous, and adaptive nature of these tools requires a new, total product lifecycle (TPLC) regulatory approach that facilitates a rapid cycle of product improvement and allows these devices to continually improve while providing effective safeguards.

FDA wants to regular off-label use of ML-driven devices

Obtaining FDA approval can be a difficult and long process. “The traditional paradigm of medical device regulation was not designed for adaptive AI or ML technologies, which have the potential to adapt and optimize device performance in real – time to continuously improve healthcare for patients,” the report said. “The highly iterative, autonomous, and adaptive nature of these tools requires a new, total product lifecycle (TPLC) regulatory approach that facilitates a rapid cycle of product improvement and allows these devices to continually improve while providing effective safeguards.

FDA wants to regular off-label use of ML-driven devices

Obtaining FDA approval can be a difficult and long process. “The traditional paradigm of medical device regulation was not designed for adaptive AI or ML technologies, which have the potential to adapt and optimize device performance in real – time to continuously improve healthcare for patients,” the report said. “The highly iterative, autonomous, and adaptive nature of these tools requires a new, total product lifecycle (TPLC) regulatory approach that facilitates a rapid cycle of product improvement and allows these devices to continually improve while providing effective safeguards.

"Reasons were in short supply."

And, sure, people always disappear into new people, and no one can stop the way new versions of people overtake the old versions of people, but something about the new Linda was so menacing that it made me suspicious of what she’d done with the old Linda. This book can hard to read through - it’s got that numb tone of people staring at their nihilistic existence. At least that’s my read.

"Reasons were in short supply."

And, sure, people always disappear into new people, and no one can stop the way new versions of people overtake the old versions of people, but something about the new Linda was so menacing that it made me suspicious of what she’d done with the old Linda. This book can hard to read through - it’s got that numb tone of people staring at their nihilistic existence. At least that’s my read.

"Reasons were in short supply."

And, sure, people always disappear into new people, and no one can stop the way new versions of people overtake the old versions of people, but something about the new Linda was so menacing that it made me suspicious of what she’d done with the old Linda. This book can hard to read through - it’s got that numb tone of people staring at their nihilistic existence. At least that’s my read.

Link: Pivotal Cloud Foundry 2.5, Now GA, Harnesses the Power of Istio and Envoy to Make Your Developers More Productive

Whole lotta features: > - Weighted routing uses Istio and Envoy to simplify blue-green deployments (beta) > - Platform Automation for PCF, the engine of your perpetual upgrade machine (beta) > - Windows Server 2019, Microsoft’s most container-friendly OS yet, now powers PAS for Windows (coming soon) > - Consume upstream Kubernetes your way with the new PKS family > - Got apps that need multiple custom ports? Run ‘em on PAS.

Link: Pivotal Cloud Foundry 2.5, Now GA, Harnesses the Power of Istio and Envoy to Make Your Developers More Productive

Whole lotta features: > - Weighted routing uses Istio and Envoy to simplify blue-green deployments (beta) > - Platform Automation for PCF, the engine of your perpetual upgrade machine (beta) > - Windows Server 2019, Microsoft’s most container-friendly OS yet, now powers PAS for Windows (coming soon) > - Consume upstream Kubernetes your way with the new PKS family > - Got apps that need multiple custom ports? Run ‘em on PAS.

Link: SUSE on Cloud 9 for love-in with OpenStack and Kubernetes

> With the Cloud Application Platform 1.4, SUSE has set its sights on a multi-cloud world laying claim to being the first software distribution to go 100 per cent Kubernetes for Cloud Foundry. > > … > > The juice comes from Cloud Foundry’s Project Eirini, which allows devs to seamlessly switch between Kubernetes or Cloud Foundry Diego as their container scheduler. An organisation already invested in the Kubernetes world therefore does not have to faff around with the Cloud Foundry Application Runtime orchestration.

Link: SUSE on Cloud 9 for love-in with OpenStack and Kubernetes

> With the Cloud Application Platform 1.4, SUSE has set its sights on a multi-cloud world laying claim to being the first software distribution to go 100 per cent Kubernetes for Cloud Foundry. > > … > > The juice comes from Cloud Foundry’s Project Eirini, which allows devs to seamlessly switch between Kubernetes or Cloud Foundry Diego as their container scheduler. An organisation already invested in the Kubernetes world therefore does not have to faff around with the Cloud Foundry Application Runtime orchestration.

Link: Why Uber’s Business Model May Not Be Viable

The sharing economy, fueled by the internet’s capacity to match small buyers and sellers, looks like a revolutionary business model. But for this model to be sustained, there must be a reliable source of long-term profits. Ride-hailing is perhaps the application of the sharing economy that is currently most developed, so its success or failure will teach us a great deal about the model’s viability in the global business landscape. At some point, you have to make a profit.

Link: Why Uber’s Business Model May Not Be Viable

The sharing economy, fueled by the internet’s capacity to match small buyers and sellers, looks like a revolutionary business model. But for this model to be sustained, there must be a reliable source of long-term profits. Ride-hailing is perhaps the application of the sharing economy that is currently most developed, so its success or failure will teach us a great deal about the model’s viability in the global business landscape. At some point, you have to make a profit.

Link: Why Urban Millennials Love Uniqlo

The question Uniqlo faces now is whether it can inherit the Gap’s empire without repeating its mistakes. To do so, it will have to convince shoppers across the country of a proposition that’s radical for the industry: Fashion can be affordable without being disposable. And: Despite the underwhelming performance of Uniqlo’s American stores thus far, the company’s operating income outside of Japan grew by more than 62 percent year-over-year in 2018, while revenue grew slightly more than 25 percent.

Link: Why Urban Millennials Love Uniqlo

The question Uniqlo faces now is whether it can inherit the Gap’s empire without repeating its mistakes. To do so, it will have to convince shoppers across the country of a proposition that’s radical for the industry: Fashion can be affordable without being disposable. And: Despite the underwhelming performance of Uniqlo’s American stores thus far, the company’s operating income outside of Japan grew by more than 62 percent year-over-year in 2018, while revenue grew slightly more than 25 percent.

a dream I could only watch instead of do

She never brought up Daniel again, but it didn’t really matter. I’d already made it a habit to consider the way my life could have been if I’d said yes when Daniel had asked the question I knew he didn’t even think was a question, just a rite of passage we had to go through. (You could see a marriage approach some couples in Texas the same way you could watch a summer storm churning on the plains, miles before it hit.

a dream I could only watch instead of do

She never brought up Daniel again, but it didn’t really matter. I’d already made it a habit to consider the way my life could have been if I’d said yes when Daniel had asked the question I knew he didn’t even think was a question, just a rite of passage we had to go through. (You could see a marriage approach some couples in Texas the same way you could watch a summer storm churning on the plains, miles before it hit.

a dream I could only watch instead of do

She never brought up Daniel again, but it didn’t really matter. I’d already made it a habit to consider the way my life could have been if I’d said yes when Daniel had asked the question I knew he didn’t even think was a question, just a rite of passage we had to go through. (You could see a marriage approach some couples in Texas the same way you could watch a summer storm churning on the plains, miles before it hit.

An unused executive dinner speech

I hosted an executive dinner a few weeks ago. I’d put together this opening talk, introducing the customer who was kind enough to come go through their story. I didn’t really get a chance to give it, which was probably for the best. Maybe next time Thanks for coming - we’re glad y’all took the time. I know it’s hard. My favorite thing about Pivotal is that I get to meet new people, computer people.

An unused executive dinner speech

I hosted an executive dinner a few weeks ago. I’d put together this opening talk, introducing the customer who was kind enough to come go through their story. I didn’t really get a chance to give it, which was probably for the best. Maybe next time Thanks for coming - we’re glad y’all took the time. I know it’s hard. My favorite thing about Pivotal is that I get to meet new people, computer people.

An unused executive dinner speech

I hosted an executive dinner a few weeks ago. I’d put together this opening talk, introducing the customer who was kind enough to come go through their story. I didn’t really get a chance to give it, which was probably for the best. Maybe next time Thanks for coming - we’re glad y’all took the time. I know it’s hard. My favorite thing about Pivotal is that I get to meet new people, computer people.

Link: Why Did WOW Air Fail?

For one, there’s tons of competition on transatlantic routes. Not only from ultra low cost carriers, but the reality is that nowadays even legacy airlines have incredibly low transatlantic fares, because they know they have to compete. $400-500 roundtrip fares on major carriers are the norm in the off season. When fares are that low, it really makes you wonder what the point is of flying an airline like WOW Air.

Link: Why Did WOW Air Fail?

For one, there’s tons of competition on transatlantic routes. Not only from ultra low cost carriers, but the reality is that nowadays even legacy airlines have incredibly low transatlantic fares, because they know they have to compete. $400-500 roundtrip fares on major carriers are the norm in the off season. When fares are that low, it really makes you wonder what the point is of flying an airline like WOW Air.

Speed, Accuracy, and Flexibility, IBM circa 1920

The purpose of a sales force is to bring a company’s value proposition—its “deal”—to customers. That value proposition results in the development of a company’s “go-to-market” strategy, how it will implement that plan. Central to that activity can be a direct sales force, people who meet face-to-face with customers, a typical approach with complex and expensive equipment. For simple products, a catalog or store can suffice, and today even a simple website will do.

Speed, Accuracy, and Flexibility, IBM circa 1920

The purpose of a sales force is to bring a company’s value proposition—its “deal”—to customers. That value proposition results in the development of a company’s “go-to-market” strategy, how it will implement that plan. Central to that activity can be a direct sales force, people who meet face-to-face with customers, a typical approach with complex and expensive equipment. For simple products, a catalog or store can suffice, and today even a simple website will do.

Speed, Accuracy, and Flexibility, IBM circa 1920

The purpose of a sales force is to bring a company’s value proposition—its “deal”—to customers. That value proposition results in the development of a company’s “go-to-market” strategy, how it will implement that plan. Central to that activity can be a direct sales force, people who meet face-to-face with customers, a typical approach with complex and expensive equipment. For simple products, a catalog or store can suffice, and today even a simple website will do.

Link: Accenture has ~$1bn left for 2019 acquisitions

Out of a $1.5bn pool for 2019. The deals align with “The New” — an Accenture strategy that pushes the company deeper into digital, cloud and security services. Source: Accenture Acquisitions: $1.5 Billion War Chest for Fiscal 2019

Link: Accenture has ~$1bn left for 2019 acquisitions

Out of a $1.5bn pool for 2019. The deals align with “The New” — an Accenture strategy that pushes the company deeper into digital, cloud and security services. Source: Accenture Acquisitions: $1.5 Billion War Chest for Fiscal 2019

Link: Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story

Chegg isn’t digital-only today. They still ship five million textbooks a year – but their mission has changed. And, as Narayan pointed out, they now need new metrics. Rosensweig said those metrics include subscriber growth, revenue growth, engagement, renewal, and conversion rates. But there’s an underlying metric: create something awesome. … What we learned was you not only have to get them to subscribe, you [also have to] lower your cost to customer acquisition, which at one point for us was 27 dollars.

Link: Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story

Chegg isn’t digital-only today. They still ship five million textbooks a year – but their mission has changed. And, as Narayan pointed out, they now need new metrics. Rosensweig said those metrics include subscriber growth, revenue growth, engagement, renewal, and conversion rates. But there’s an underlying metric: create something awesome. … What we learned was you not only have to get them to subscribe, you [also have to] lower your cost to customer acquisition, which at one point for us was 27 dollars.

Link: Naspers plans to spin off its Tencent stake and other holdings

Naspers, which started out as an Afrikaans newspaper group a century ago, has since gone on to invest in a host of startups, mostly in emerging markets. The runaway success of Tencent has created an enviable headache: Naspers has become too big for the Johannesburg stock exchange, where it now makes up a quarter of the local index. Such scale requires foreign investors, not all of whom are keen on South Africa’s currency and political risk.

Link: Naspers plans to spin off its Tencent stake and other holdings

Naspers, which started out as an Afrikaans newspaper group a century ago, has since gone on to invest in a host of startups, mostly in emerging markets. The runaway success of Tencent has created an enviable headache: Naspers has become too big for the Johannesburg stock exchange, where it now makes up a quarter of the local index. Such scale requires foreign investors, not all of whom are keen on South Africa’s currency and political risk.

Link: The skills leaders need

people tend to assume that confident individuals are competent, when there is no actual relationship between the two qualities. Those confident people are then promoted. Overconfidence afflicts both sexes, but men more so; one study found that they overestimated their abilities by 30% and women by 15% on average. Source: The skills leaders need

Link: The skills leaders need

people tend to assume that confident individuals are competent, when there is no actual relationship between the two qualities. Those confident people are then promoted. Overconfidence afflicts both sexes, but men more so; one study found that they overestimated their abilities by 30% and women by 15% on average. Source: The skills leaders need

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Maybe the legacy organization actually knows what they're doing

Usually we’re told that improving IT means changing the old organization. I’ve been re-reading The Art of Business Value, and re-came across this, to the contrary: This way of thinking has always struck me as a little strange. Our goal is to deliver value, to figure out how to meet the needs that are determined by the organization, and yet we consider the organization to be the biggest impediment to doing so.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Eirini - Bringing Cloud Foundry & Kubernetes Together

Eirini For DevelopersFor Developers there are two big wins from Eirini. Firstly, if you want a Cloud Foundry cluster and you have access to Kubernetes but not VMs, Eirini lets you get it and kick the tires really fast. Secondly when you do need or want to pull the escape hatch and drop down to Kubernetes, everything you’ve cf push-ed is available as native Kubernetes objects under the covers. Eirini For OperatorsThe big win from Eirini, though, is for Operators.

Link: Digital, Strategy and Design

Strategy involves determining the company’s intent. Strategy is expressed in an understanding of the environment, an expression of ambition, decisions regarding the allocation of resources and plan of execution. Strategy provides a perspective on where and how the company will win from the inside out. Design entails understanding and expressing customer intent. Expressed in terms of persona’s, needs, journey maps, touchpoints and prototypes. Design provides a perspective on how and why customers win from the outside in.

Link: Digital, Strategy and Design

Strategy involves determining the company’s intent. Strategy is expressed in an understanding of the environment, an expression of ambition, decisions regarding the allocation of resources and plan of execution. Strategy provides a perspective on where and how the company will win from the inside out. Design entails understanding and expressing customer intent. Expressed in terms of persona’s, needs, journey maps, touchpoints and prototypes. Design provides a perspective on how and why customers win from the outside in.

Link: Google makes emails more dynamic with AMP for Email

With AMP for Email, those messages become interactive. That means you’ll be able to RSVP to an event right from the message, fill out a questionnaire, browse through a store’s inventory or respond to a comment — all without leaving your web-based email client. Some of the companies that already support this new format are Booking.com, Despegar, Doodle, Ecwid, Freshworks, Nexxt, OYO Rooms, Pinterest and redBus. If you regularly get emails from these companies, then chances are you’ll receive an interactive email from them in the coming weeks.

Link: Google makes emails more dynamic with AMP for Email

With AMP for Email, those messages become interactive. That means you’ll be able to RSVP to an event right from the message, fill out a questionnaire, browse through a store’s inventory or respond to a comment — all without leaving your web-based email client. Some of the companies that already support this new format are Booking.com, Despegar, Doodle, Ecwid, Freshworks, Nexxt, OYO Rooms, Pinterest and redBus. If you regularly get emails from these companies, then chances are you’ll receive an interactive email from them in the coming weeks.

Link: Oracle's Georges Saab on the Impact of Faster Java Releases

When the new six-month cadence was announced there was some talk about “release fatigue.” Have you seen that in the Java community? It’s sort of like asking, if your kids had Christmas twice a year, do you think they’d experience “Christmas fatigue?” The parents might, I guess. What I’m hearing people say now is that they are seeing so much evidence that updating to 9 and finding the move to 10 and 11 so smooth, they’re excited about the new cadence and what’s coming down the pike.

Link: Oracle's Georges Saab on the Impact of Faster Java Releases

When the new six-month cadence was announced there was some talk about “release fatigue.” Have you seen that in the Java community? It’s sort of like asking, if your kids had Christmas twice a year, do you think they’d experience “Christmas fatigue?” The parents might, I guess. What I’m hearing people say now is that they are seeing so much evidence that updating to 9 and finding the move to 10 and 11 so smooth, they’re excited about the new cadence and what’s coming down the pike.

Link: Standard Bank contracts with AWS for mass migration to the cloud

The bank has selected AWS as its preferred cloud provider with the intention of porting its production workloads, including its customer facing platforms and strategic core banking applications to the cloud. From what I can tell talking with banks, they’re over that 2010 thing of “public cloud isn’t secure enough.” Now it’s a scramble to move their shit up there. Source: Standard Bank contracts with AWS for mass migration to the cloud

Link: Standard Bank contracts with AWS for mass migration to the cloud

The bank has selected AWS as its preferred cloud provider with the intention of porting its production workloads, including its customer facing platforms and strategic core banking applications to the cloud. From what I can tell talking with banks, they’re over that 2010 thing of “public cloud isn’t secure enough.” Now it’s a scramble to move their shit up there. Source: Standard Bank contracts with AWS for mass migration to the cloud

Link: The platform play: How to operate like a tech company

One of the global leading banks created about 30 platforms. One such platform was payments, which consisted of more than 60 applications that previously had been managed independently from each other. The top team decided to bring the 300-plus IT people working on development and maintenance of payments together with the corresponding people on the business side. Under joint business/IT leadership, this entity was empowered to move quickly on priority business initiatives, to modernize the IT structure, and to allocate the resources to make that happen.

Link: The platform play: How to operate like a tech company

One of the global leading banks created about 30 platforms. One such platform was payments, which consisted of more than 60 applications that previously had been managed independently from each other. The top team decided to bring the 300-plus IT people working on development and maintenance of payments together with the corresponding people on the business side. Under joint business/IT leadership, this entity was empowered to move quickly on priority business initiatives, to modernize the IT structure, and to allocate the resources to make that happen.

Link: Women more at risk of job automation

In 2017, ONS found 1.5 million roles in England were at risk of having elements of their tasks automated, including roles such as retail cashiers, manufacturing plant employees and waiting staff, many of which are more likely to be filled by women. Source: Women more at risk of job automation

Link: Women more at risk of job automation

In 2017, ONS found 1.5 million roles in England were at risk of having elements of their tasks automated, including roles such as retail cashiers, manufacturing plant employees and waiting staff, many of which are more likely to be filled by women. Source: Women more at risk of job automation

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Apple iOS 12.2, Apple News+, Apple Card

Screen Time is pretty good, but can always use more. It has that very Apple feature cycle where you expect more easy release, but they tend to keep it overly simple. The second item below should be good: Screen Time - Downtime can be configured with a different schedule for each day of the week - A new toggle enables easily turning app limits on or off temporarily And a review of Apple News+:

Link: Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates

These low-ball estimates are sometimes provided by consultants working to get their foot in the door, or by executive sponsors working to gain approval for their programs. Excluding low-ball estimates, the primary cause of poor estimates tends to be a lack of experience and background of the leader. Source: Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates

Link: Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates

These low-ball estimates are sometimes provided by consultants working to get their foot in the door, or by executive sponsors working to gain approval for their programs. Excluding low-ball estimates, the primary cause of poor estimates tends to be a lack of experience and background of the leader. Source: Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates

Link: Instagram Is Changing How You Shop

When you browse select posts from those brands, you’ll now see a blue “Checkout on Instagram” call-to-action. Click it, and you can select your size, color, billing and shipping details. Instagram will take an undisclosed cut of sales. Makes a whole lotta sense: For fashion brands in particular, Instagram shopping adoption has jumped from 12% to 42% year-on-year, proving that the industry is ready to leap at the opportunity to link content and commerce.

Link: Instagram Is Changing How You Shop

When you browse select posts from those brands, you’ll now see a blue “Checkout on Instagram” call-to-action. Click it, and you can select your size, color, billing and shipping details. Instagram will take an undisclosed cut of sales. Makes a whole lotta sense: For fashion brands in particular, Instagram shopping adoption has jumped from 12% to 42% year-on-year, proving that the industry is ready to leap at the opportunity to link content and commerce.

Link: lots of capital, little control

With all the money sloshing around looking to find a home, startup funding might be a bit of a sellers market: Venture capitalists are now relatively less in the business of choosing the best startups in which to invest, and relatively more in the business of getting the best startups to choose them as investors. Money is plentiful and good startups are relatively (relatively!) scarce, and so the startups can be picky.

Link: lots of capital, little control

With all the money sloshing around looking to find a home, startup funding might be a bit of a sellers market: Venture capitalists are now relatively less in the business of choosing the best startups in which to invest, and relatively more in the business of getting the best startups to choose them as investors. Money is plentiful and good startups are relatively (relatively!) scarce, and so the startups can be picky.

Link: Please Hold

An impressive 72% of millennials are more likely to be loyal to a brand that responds to feedback on social media. As an old, I too would like to not use the phone. Source: Please Hold

Link: Please Hold

An impressive 72% of millennials are more likely to be loyal to a brand that responds to feedback on social media. As an old, I too would like to not use the phone. Source: Please Hold

Discussing the common "CIO agenda"

I get asked to talk with “executives” more and more. That’s part of why Pivotal moved me over to Europe. People make lots of claims about what executives want to hear, the conversations you can have with them as a vendor. They don’t have time. You have have to be concise. They don’t want to hear the details. They just want to advance their careers. None of those are really my style, even part of my core epistemes.

DevOps, monolithic architectures, craftsmanship - an unpublished interview

I’m too wordy when I reply to reporters. This is mostly true everywhere I produce content. I don’t like trite, simple answers. Brevity and clarity makes me suspicious, especially on topics I know well. As a consequence, I don’t think this interview by email was ever published. What’s a DevOps advocate? If you mean what I do, it means studying people and organizations who are trying trying to improve how they do software, summarizing all those, ongoing, into several different types of content, and then trying to help, advise, educate people on how they can improve how they do software.

Link: One Simple Way to Eliminate Distractions in a Board Meeting

The best board meetings are discussions and debates about the business yet many executive teams spent their time wanting to walk through hours of slides on how great they’re doing. Humans do much better when they’re participating than when they’re being lectured to. The most value you’ll get out of your board is when they’re speaking and offering you feedback and experiences from others companies in which they’re involved. I recommend that executive teams send materials out 72 hours in advance.

Link: One Simple Way to Eliminate Distractions in a Board Meeting

The best board meetings are discussions and debates about the business yet many executive teams spent their time wanting to walk through hours of slides on how great they’re doing. Humans do much better when they’re participating than when they’re being lectured to. The most value you’ll get out of your board is when they’re speaking and offering you feedback and experiences from others companies in which they’re involved. I recommend that executive teams send materials out 72 hours in advance.

Link: The Fast and Slow of Design

On the top layer there is rapid change. On the bottom, change happens at a glacial pace. It’s this combination of everything, from seconds at the top, to millennia at the bottom, that give resilience to the system. And: A key concept to this is that each layer has to respect the pace of another. Source: The Fast and Slow of Design

Link: The Fast and Slow of Design

On the top layer there is rapid change. On the bottom, change happens at a glacial pace. It’s this combination of everything, from seconds at the top, to millennia at the bottom, that give resilience to the system. And: A key concept to this is that each layer has to respect the pace of another. Source: The Fast and Slow of Design

Management, as practiced by a young IBM

Of course, there were countercurrents. Managers wanted to control activities. That impetus for control and management of potential risks led to the rise of bureaucracy, characterized by highly defined processes. Generations of executives micromanaged people all the way down the organization while fighting the growth of paperwork and “signoffs.” Such behavior also originated with Watson Sr., who exhibited such contradictory behavior. A vast number of decisions came to him, so many that when his son Tom took over the business in the mid-1950s, one of the first things he did was reorganize IBM to move decision making out of headquarters and into the broader organization.

Link: Are security concerns over Huawei a boon for its European rivals?

Between 2015 and 2018 Huawei’s share rose from 24% to 28%; Nokia’s dipped from 20% to 17% and Ericsson’s from 15% to 13%. An escalation in the war on Huawei might prompt Beijing to retaliate by kicking Western firms out of China. That would be a blow to the Nordic duo. China accounted for 10% of Ericsson’s 211bn krona ($24.2bn) in global sales last year. The company runs two research and development sites in China.

Link: Are security concerns over Huawei a boon for its European rivals?

Between 2015 and 2018 Huawei’s share rose from 24% to 28%; Nokia’s dipped from 20% to 17% and Ericsson’s from 15% to 13%. An escalation in the war on Huawei might prompt Beijing to retaliate by kicking Western firms out of China. That would be a blow to the Nordic duo. China accounted for 10% of Ericsson’s 211bn krona ($24.2bn) in global sales last year. The company runs two research and development sites in China.

Assume that rivals will exercise their options

If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot of work to distract them, and it (apparently) worked. One lesson here is, keep a checklist of your deadlines.

Assume that rivals will exercise their options

If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot of work to distract them, and it (apparently) worked. One lesson here is, keep a checklist of your deadlines.

Assume that rivals will exercise their options

If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot of work to distract them, and it (apparently) worked. One lesson here is, keep a checklist of your deadlines.

Assume that rivals will exercise their options

If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot of work to distract them, and it (apparently) worked. One lesson here is, keep a checklist of your deadlines.

Assume that rivals will exercise their options

If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot of work to distract them, and it (apparently) worked. One lesson here is, keep a checklist of your deadlines.

Link: BMC Touches Clouds with Job Scheduler

The new support for cloud platform as a service (PaaS) functions — including Lambda, step functions, and batch on AWS and logic apps and functions on Azure — gives organizations the capability to orchestrate workflows on the cloud. But, importantly, it also allows customers to integrate these cloud functions with applications running in private clouds and hybrid architectures, the company says. Source: BMC Touches Clouds with Job Scheduler

Link: BMC Touches Clouds with Job Scheduler

The new support for cloud platform as a service (PaaS) functions — including Lambda, step functions, and batch on AWS and logic apps and functions on Azure — gives organizations the capability to orchestrate workflows on the cloud. But, importantly, it also allows customers to integrate these cloud functions with applications running in private clouds and hybrid architectures, the company says. Source: BMC Touches Clouds with Job Scheduler

Link: Elizabeth Holmes and her firm Theranos show why we must stop fetishising entrepreneurs

As well as capturing enduring gender anxieties, the Theranos story is also a reflection of the technological zeitgeist. Gibney believes Holmes was so successful because of Silicon Valley’s “fetishisation of the entrepreneur”. Holmes’s entire persona, after all, seems to have been an exercise in myth-making. She dropped out of college, like Mark Zuckerberg. She borrowed Steve Jobs’s trademark black turtleneck and bizarre eating habits. She faked a deep baritone to make herself more authoritative.

Link: Elizabeth Holmes and her firm Theranos show why we must stop fetishising entrepreneurs

As well as capturing enduring gender anxieties, the Theranos story is also a reflection of the technological zeitgeist. Gibney believes Holmes was so successful because of Silicon Valley’s “fetishisation of the entrepreneur”. Holmes’s entire persona, after all, seems to have been an exercise in myth-making. She dropped out of college, like Mark Zuckerberg. She borrowed Steve Jobs’s trademark black turtleneck and bizarre eating habits. She faked a deep baritone to make herself more authoritative.

Link: In Defense of YAML

“Where it can go wrong is where we use YAML to describe behavior.” Actually doing the thing instead of just describing the thing you want: the bane of all programming. Source: In Defense of YAML

Link: In Defense of YAML

“Where it can go wrong is where we use YAML to describe behavior.” Actually doing the thing instead of just describing the thing you want: the bane of all programming. Source: In Defense of YAML

Link: Europe and America must work to stop their relationship unravelling

Yet, through its many ups and downs, the relationship has proved resilient. Trade flows between the eu and the United States remain the world’s biggest, worth more than $3bn a day. Shared democratic values, though wobbly in places, are a force for freedom. And, underpinning everything, the alliance provides stability in the face of a variety of threats, from terrorism to an aggressive Russia, that have given the alliance a new salience.

Link: Europe and America must work to stop their relationship unravelling

Yet, through its many ups and downs, the relationship has proved resilient. Trade flows between the eu and the United States remain the world’s biggest, worth more than $3bn a day. Shared democratic values, though wobbly in places, are a force for freedom. And, underpinning everything, the alliance provides stability in the face of a variety of threats, from terrorism to an aggressive Russia, that have given the alliance a new salience.

Link: People read books for different reasons, beyond entertainment & learning

One thing I’ve learned, writing books and then talking to people about those books and others, is that people read for wildly different reasons. I don’t only mean they read different books for different reasons – “I like mysteries, because they keep my brain occupied”; “I like fantasy novels, because they offer me a world that is fundamentally ordered and legible” – but also that they read the same books for different reasons.

Link: People read books for different reasons, beyond entertainment & learning

One thing I’ve learned, writing books and then talking to people about those books and others, is that people read for wildly different reasons. I don’t only mean they read different books for different reasons – “I like mysteries, because they keep my brain occupied”; “I like fantasy novels, because they offer me a world that is fundamentally ordered and legible” – but also that they read the same books for different reasons.

Link: Facebook's local news project frustrated – by lack of local newspapers

The definition of not enough: The company deems a community unsuitable for Today In if it cannot find a single day in a month with at least five news items available to share. And: Some 1,800 newspapers have closed in the US over the last 15 years, according to the University of North Carolina. Newsroom employment has declined by 45% as the industry struggles with a broken business model partly caused by the success of companies on the internet – including Facebook.

Link: Facebook's local news project frustrated – by lack of local newspapers

The definition of not enough: The company deems a community unsuitable for Today In if it cannot find a single day in a month with at least five news items available to share. And: Some 1,800 newspapers have closed in the US over the last 15 years, according to the University of North Carolina. Newsroom employment has declined by 45% as the industry struggles with a broken business model partly caused by the success of companies on the internet – including Facebook.

Link: MOOvement: A track & trace system for cows

An IoT use case, for tracking cows, that actually helps out the business (in addition to the customers, the ranchers): Rabobank’s network and financial support helped mOOvement enormously, says Van de Ven. The bank has also benefited from the product. Van de Ven: “Nowadays, you can use satellite images to determine the condition of the grass. Combining that data with precipitation patterns and the GPS data from the cows generates interesting insights for both the farmer and the bank, such as the cows' condition and what the ideal number of cattle is to graze on the land during a particular period.

Link: MOOvement: A track & trace system for cows

An IoT use case, for tracking cows, that actually helps out the business (in addition to the customers, the ranchers): Rabobank’s network and financial support helped mOOvement enormously, says Van de Ven. The bank has also benefited from the product. Van de Ven: “Nowadays, you can use satellite images to determine the condition of the grass. Combining that data with precipitation patterns and the GPS data from the cows generates interesting insights for both the farmer and the bank, such as the cows' condition and what the ideal number of cattle is to graze on the land during a particular period.

Pumping the digital transformation bunny at the US Air Force, an interview with Bryon Kroger

Few organizations have or rely on as much software the US Air Force. There’s plenty of it around and, thus, plenty to be improved. In recent years, one of the more spectacular digital transformation stories has come from the USAF’s work modernizing their Air Operations Control software. In this episode, USAF’s Bryon Kroger goes over how they’ve moved multi-year release cycles to just weeks in the Kessel Run projects. Much of the work is in the “fuzzy front” end of planning and procurement, but as Bryon says, an equally, hearty serving has to do with building up people’s skills, moral, and the overall culture.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

CI/CD acquisitions

Oracle acquired Werker - April 2017 GE Digital acquired Solano Labs - Oct 2017 Cloudbees acquired Codeship - Feb 2018 Idera acquired Travels CI - Jan 2019 Jfrog acquired Shippable - Feb 2019 From my co-worker, Nima.

How to Run an Effective Networking Dinner

After the initial kibitzing, I recommend standing up and doing a small toast (if it’s a dinner meeting) and introduce a “topic.” For boards this can be an issue you’ve been debating as a management team that you don’t plan to cover off at the board meeting or you can even go a little bit more fun and introduce a “get to know you” topic if the group is newer. Source: How to Run an Effective Networking Dinner

Q&A on the Book Evidence-Based Management

The most important issue in organizational data quality is whether you have the data you need to test whether your beliefs about the organization are really true. So if I believe my organization has a reliable backoffice in terms of transactions, do I have the data that show how many errors are made a day or a month for a given volume of transactions.? Counts tell us almost nothing; we need rates, like errors/daily volume.

What do developers need/want to hear?

How to use containers, even managing them. Being more autonomous - developers love freedom. Keeping up to date on skills (see containers). Dealing with or hiding from stupid business culture in their org. Getting permission to try new things. Testing code, automation to avoid legacy traps. More scalable architecture for distributed apps, new types of data stores for dealing with new types of apps. [Maybe Thought Works style radar thing] Modernizing old core and frameworks that they’re stuck with.

Why Wells Fargo Wants to ‘Repave’ Its Platform Every Day

Wells Fargo, explains how the company is combating advanced persistent threats, as well as an onslaught of CVEs, by repaving its entire platform multiple times per week — with a goal of doing so every day by the end of 2019. That is, they rebuild production three times a week, probably now more. Source: Why Wells Fargo Wants to ‘Repave’ Its Platform Every Day

Tips for Michaels

When Kim and I started living together, we had to figure out the shared rules of the house. Back in 2004, Kim provided a handy list for me: General Don’t stomp or “walk heavy.” When you answer the phone don’t belt out a loud “HELLO!” directly into the caller’s ear. Every item in the house has its place. Don’t "

Tips for Michaels

When Kim and I started living together, we had to figure out the shared rules of the house. Back in 2004, Kim provided a handy list for me: General Don’t stomp or “walk heavy.” When you answer the phone don’t belt out a loud “HELLO!” directly into the caller’s ear. Every item in the house has its place. Don’t "

Tips for Michaels

When Kim and I started living together, we had to figure out the shared rules of the house. Back in 2004, Kim provided a handy list for me: General Don’t stomp or “walk heavy.” When you answer the phone don’t belt out a loud “HELLO!” directly into the caller’s ear. Every item in the house has its place. Don’t "

Monolithic Transformation

My booklet, Monolithic Transformation is finally out. It collects together the stories and successful tactics large organizations are using to get better at software. You can get a free copy from Pivotal or search around to find it elsewhere.

🗂 The Gig Economy is Actually Pretty Tiny - Nextgov

> According to the data, in May 2017, just 1 percent of workers were “gig economy workers whose tasks were electronically mediated,” or sourced through technology platforms like Uber, Upwork or TaskRabbit. > Moreover, in the workforce as a whole, 89.9 percent of people had a standard work arrangement as their main job, slightly up from 89.1 percent in 2005. Put another way, “nonstandard work arrangements," such as independent contractors, amounted to less than 11 percent of jobs in 2017, the analysis says.

PayPal's IT catalog in 2014

> The new structure would include nine hundred applications, thirty thousand end-user devices, twenty-five thousand e-mail accounts, nineteen hundred vendor contracts, three new data centers, one of the largest enterprise data warehouses in the world, and the addition of five thousand new servers, with the recreation, cloning, or moving of another nine thousand across sixty global locations. This is a description of what IT had to manage when PayPal split from eBay.

🗂 Speak up more

> If you’re authentic and fully invested in making an impact while enhancing the experience of those around you, then you strengthen your case. Conversely, if you’re inauthentic or let yourself be silenced in the moments that matter, your case weakens every time you withdraw. www.strategy-business.com/blog/Good

🗂 “Style is a way to say who you are without having to speak.”

> my company is based in Oakland. This is like being based in San Francisco, but with fewer microclimates. Rolling up to work in a company hoodie, jeans, a t-shirt from your last company, and a pair of Tevas is A-OK. But the further east you go, the more formal everyone’s business wear gets. Jeans turn into chinos somewhere around the Mississippi, and then into actualfacts slacks. T-shirts become button-down plaid, and then long-sleeve with ties.

🗂 Multiple personality enterprise data

> There is also the cost of different people thinking about data differently because they are working with different platforms and not really speaking the same language as each other. I hear about this all the time from customers. They’ll have two people from their own organisation pitch up in a meeting with two different answers to the same questions, supposedly from the same data source. > But those data sources are being run through different platforms and end up getting corrupted or changed or amended.

🗂 Switching Costs and Lock-In

“Lock-in” is about switching costs (a Simon Phipps put it long ago, “the freedom to leave”) and can thus be considered strategically, even financially, rather than numbing, stupefying FUD. aws.amazon.com/blogs/ent…

🗂 Some high-profile wins at Microsoft of late, in retail

> The customer win is another example of retailers choosing cloud vendors that are not Amazon. Microsoft last week announced a retail-as-a-service (RaaS) partnership with Kroger, with the super market giant splitting its cloud investments between Azure and Google Cloud Platform. Walmart is also partnering with Microsoft, with the retailer and frequent Amazon foe signing up to use Microsoft 365, AI, IoT tools and Azure. Microsoft or Google is what you got in retail.

🗂 Culture

> We need to work with each other. To do that, we need to trust each other. The Air Force needs to have a generative culture, not a pathological one, for a software company to thrive. It has to be safe to talk openly about what we know today, even if it might change tomorrow, without fear of reprisal for “getting it wrong”. www.linkedin.com/pulse/my-

🗂 The Rise and Demise of RSS

> Unfortunately, syndication on the modern web still only happens through one of a very small number of channels, meaning that none of us “retain control over our online personae” the way that Werbach imagined we would. One reason this happened is garden-variety corporate rapaciousness—RSS, an open format, didn’t give technology companies the control over data and eyeballs that they needed to sell ads, so they did not support it. But the more mundane reason is that centralized silos are just easier to design than common standards.

🗂 Why so many people who need the government hate it

> I’ve come to the conclusion that relationships are more important. And I think organizations need to be making these things much more clear to people in their everyday lives. I also think that, as a citizenry, we need to rethink how we talk about our lives and the role that government has had in it. www.vox.com/2018/8/17

🗂 Simplifying kubernetes use

> As a scheduler of containers, Kubernetes does a pretty good job. If you keep it focused on that key task, it can take you miles. As a manager of a large scale distributed infrastructure, it’s not so good. twitter.com/danvelope…

🗂 community, you keep using that word

> Selling something for more than the cost is the only business model ever. Everything else is figuring out how to facilitate and optimize the transaction. Sell something people value has to be the foundational strategy. Community is had in any type of software, OSS, closed, aaS, or enterprise. Managing the sentiments of that community are what’s important. medium.com/@drewmusi…

🗂 Is this the future of retail? We checked out the new high-tech store from Microsoft and Kroger

You use an in-store device or you phone to scan items to buy: > The speed is most visible when a shopper calls up an item on her pre-determined shopping list and is guided to the exact aisle and shelf position of that item. As the shopper gets within range, of say, the jar of pasta sauce she’s shopping for, a food icon that she has selected as her “emoji” of choice appears on the EDGE shelf display — which is helpful when there are dozens of brands of pasta sauce on those shelves.

🗂 Pivotal Cloud Foundry 2.4 Boosts Security With Compliance Scanner

Two big features: > So how does zero downtime actually work in production? Seroter explained that, for example, an organization could deploy an application (v1) with Cloud Foundry and then perhaps a second app (v2). After the v2 application is deployed, an administrator could then just simply switch the network route to enable the new version. The same basic method is now being scaled in an automated approach. > “Let’s say I have five instances of my app and when I deploy the next version, under zero downtime deploy, as each instance of that app comes up in that same bucket, one of the old one comes out,” Seroter said.

🗂 Keep kubernetes clusters small and dumb

> Rule #2: take away the problem of scale from infrastructure, push it back on the apps — things run surprisingly well. Smaller clusters, more of them. threadreaderapp.com/thread/10…

🗂 The Non-Compete Software Movement

> If I want to grab a piece of software and build a business on top of it through my own labor, I need to go elsewhere. I’m not welcome to do that in your house. medium.com/@adamhjk/…