Published in the Computers in Human Behaviour academic journal, the study enumerates no fewer than 72 actions that people apparently take while managing their work emails. We can count five – delete, mark as spam, forward, reply and read but ignore – and can only imagine that reaching the figure of 72 must include crying and rocking in the corner of the office while reading the full contents of one’s inbox.
Source: A spot of after-hours business email does you good, apparently
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