Tag: ROI
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One fix for elusive enterprise ROI: don’t measure it
“I am just very reluctant to spend a lot of energy quantifying it because it winds up wasting a lot of people’s time inside the institution when we actually need to get them to focus on doing things… as much as important and dramatic and exciting as this theme is, it takes a long time…
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If you don’t know how to use AI at work, it doesn’t work well
You need to train people how to use AI, otherwise the results are not great: Because the real problem here is that to judge something – both during and after production – you have to master the topic you want to judge. And to master a topic you need to practice it for 10,000 hours…
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Enterprise AI ROI at Bank of America: developers, optimizing normie workflows, double spending
Thus far, the most measurable AI returns are found within technology units, such as with software development and coding, BofA’s DeMare said. Across most industries, AI is boosting coding productivity about 15% to 20%, he said, and that’s the gain BofA is seeing as its 20,000 software developers use coding agents to optimize the development…
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Enterprise AI usage slowly rolling out, jobs are not chaning much
One read of this is that things are too slow. Another read is that things are going at exactly the pace you would expect. Success in software projects/strategies/iniatives is historically low. And changing people’s jobs and cross-organization process is fraught as well. So, read it from your vantage point of AI-hopeful, or AI-skeptic. Deloitte’s survey…
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Fewer than 25% of enterprises have scaled AI successfully
fewer than one-quarter of enterprises have successfully scaled AI across multiple business units, according to Gartner data released Tuesday. The IT advisory firm surveyed more than 1,300 leaders from organizations with more than $50 million in revenue between January and April of this year. 🔗 Fewer than 25% of enterprises have scaled AI successfully
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One CEO in eight got what AI was sold as, survey
PwC asked 4,454 CEOs what AI did to their revenue and costs over the last twelve months. The biggest single box on the matrix, at 42%, is the one where nothing moved. One in eight got both benefits at once, and 13% came out worse.
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CIOs are still waiting for AI’s cost savings
An Infosys survey of more than 1,000 senior business executives found 72% have successfully scaled less than a quarter of their AI pilots and two-thirds struggle to measure the ROI their executives claim. Nearly three-quarters said the rush to prove short-term ROI is inhibiting more transformative long-term work, and only about half have a balanced…
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AI productivity gains aren’t translating to IT workload relief
Respondents said they have used AI in their work for an average of roughly 15 months. AI gains are materializing, but IT professionals say workload reductions aren’t keeping pace. Teams reported saving 2.7 to 3.3 hours weekly across core tasks, yet 71% of respondents said their overall workload has stayed the same or increased. Elusive Enterprise…
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Relative to your interests, Thursday
From Marc Weidenbaum, June 22, 2026. ICYMI Original content published since last time. Where the Developer Day Actually Goes Theoretic charts: Only three of the eight bands move. Source: The AI productivity gap by Bjorn Roche. Juniors spend more of the day on the one thing AI speeds up, so they gain more, not less.…
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AI makes people more productive, not organizations – Elusive Enterprise AI ROI
For enterprises to get the most out of their AI investments, they should think about going deep with their AI deployments, not wide, Ashraf said. Instead of applying AI across every process in an organization, find the few instances where automating workflows with an agentic system could make the most impact. And: While 78% of…
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AI layoffs get mixed results
[Forrester’s] survey of leaders found 55 percent of employers regret having made tech-driven staff cuts—leading its analysts to predict ‘half of AI-attributed layoffs [will] be quietly reversed.’” And: ‘Staffing company Robert Half has estimated that a third of hiring executives who said they’d eliminated roles due to AI automation had rehired those employees or recruited…
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There is no organizational-level ROI for AI, just IC ROI
The best theory of elusive enterprise AI ROI yet: AI makes workers more productive, not organization: “How can you reconcile the failure of AI in the enterprise with the individual claims of skilled technologists who insist that AI is helping them do great work?” The answer is that these AI users are “centaurs” — experienced…
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How to make better enterprise AI ROI metrics and dashboards
Encode what you should next in AI ROI metrics, don’t leave the decision up to post-metrics vibes. Make the decision before making the metrics. Translate the decision into language that people use before packaging it up into quantifiable metrics. For example, ‘Should we scale this AI feature from 10% to 100%?’ or ‘Should we fund…
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Relative to your interests, Wednesday
After reading many of the below and other links in elusive enterprise AI ROI, I wrote this theory on how to be successful with enterprise AI projects. It’s the usual “culture” cliché, but hopefully a little more practical than usual. Are PMs becoming irrelevant? – Once you remove the need for a bunch of “paperwork,”…
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AI won’t fix your broken culture, but you can fix your broken culture
AI amplifies what you have: good processes get faster, bad ones get worse. Getting real enterprise AI ROI means changing how you work – structure, focus, scope.
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Relative to your interests, Tuesday
I have been on vacation for a little while, in Finland for the third time. Finland feels different than the other parts of Europe I have been to. Perhaps it’s because I spent my time there in rural Finland. But it also feels like most of Finland is rural. In that way, it feels a…
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Employee avoiding AI, doing manual work instead
A new global survey of 3,750 executives and employees across 14 countries, conducted by SAP subsidiary WalkMe for its fifth annual State of Digital Adoption report, finds that more 54% of workers bypassed their company’s AI tools in the past 30 days and completed the work manually instead. Another 33% haven’t used AI at all.…
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AI won’t fix your broken culture
Expecting AI to improve dysfunctional parts of your business probably won’t go well: The strongest candidates are workflows that repeat at meaningful scale, have clear ownership, and can be measured for quality, risk, and business value. 🔗 How to manage AI investments in the agentic era
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Elusive Enterprise AI ROI: bring in the FDEs
Enterprise AI needs a lot of custom fitting and one off integration, so you need a lot of post-sales engineering. On the one hand, this is lock-in in the making, but lock-in to your own, stack. You build a stack that is unique to you. On the other hand, it means you get exactly what…
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