Tag: ROI
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AI makes people more productive, not organizations – Elusive Enterprise AI ROI
For enterprises to get the most out of their AI investments, they should think about going deep with their AI deployments, not wide, Ashraf said. Instead of applying AI across every process in an organization, find the few instances where automating workflows with an agentic system could make the most impact. And: While 78% of…
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AI layoffs get mixed results
[Forrester’s] survey of leaders found 55 percent of employers regret having made tech-driven staff cuts—leading its analysts to predict ‘half of AI-attributed layoffs [will] be quietly reversed.’” And: ‘Staffing company Robert Half has estimated that a third of hiring executives who said they’d eliminated roles due to AI automation had rehired those employees or recruited…
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There is no organizational-level ROI for AI, just IC ROI
The best theory of elusive enterprise AI ROI yet: AI makes workers more productive, not organization: “How can you reconcile the failure of AI in the enterprise with the individual claims of skilled technologists who insist that AI is helping them do great work?” The answer is that these AI users are “centaurs” — experienced…
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How to make better enterprise AI ROI metrics and dashboards
Encode what you should next in AI ROI metrics, don’t leave the decision up to post-metrics vibes. Make the decision before making the metrics. Translate the decision into language that people use before packaging it up into quantifiable metrics. For example, ‘Should we scale this AI feature from 10% to 100%?’ or ‘Should we fund…
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AI won’t fix your broken culture, but you can fix your broken culture
AI amplifies what you have: good processes get faster, bad ones get worse. Getting real enterprise AI ROI means changing how you work – structure, focus, scope.
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Employee avoiding AI, doing manual work instead
A new global survey of 3,750 executives and employees across 14 countries, conducted by SAP subsidiary WalkMe for its fifth annual State of Digital Adoption report, finds that more 54% of workers bypassed their company’s AI tools in the past 30 days and completed the work manually instead. Another 33% haven’t used AI at all.…
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AI won’t fix your broken culture
Expecting AI to improve dysfunctional parts of your business probably won’t go well: The strongest candidates are workflows that repeat at meaningful scale, have clear ownership, and can be measured for quality, risk, and business value. 🔗 How to manage AI investments in the agentic era
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Elusive Enterprise AI ROI: bring in the FDEs
Enterprise AI needs a lot of custom fitting and one off integration, so you need a lot of post-sales engineering. On the one hand, this is lock-in in the making, but lock-in to your own, stack. You build a stack that is unique to you. On the other hand, it means you get exactly what…
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the actual cost of AI coding is going up, and will likely increase
Research by Gartner Peer Insights has found that 23% of tech leaders are spending $200 to $500 per developer per month on tokens for artificial intelligence (AI) coding agents, such as Claude Code, Cursor and OpenAI Codex. And: The IT analyst firm has forecast that by 2028, AI coding costs will overtake the average developer’s salary…
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When management is the bottleneck preventing enterprise AI ROI.
Right now, many companies already have the technology they need to go much faster. The blocker is company systems that are mostly designed to prevent things from happening. The power is centralized and all the team members are treated like a risk vector. Exhausting approval cycles, super tight boundaries on roles, unbreakable title-based hierarchies, and…
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you can’t measure productivity
The [Wells Fargo] CEO named auditing, testing, legal, contracts, patent filings, pitchbooks in investment banking and credit memos as a handful of areas across the company executives see room for AI to improve processes. “How much of that actually results in pure margin or return expansion is to be seen.” Scharf said, since competitors will…
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🤖 AI Productivity Gains Stall at Firm Level: The Three Stages of ROI
Original: Why AI isn’t showing up on your bottom line by Azeem Azhar. Summarized by AI on June 1, 2026. AI tools have made individual workers faster and more productive, with engineers producing more code and teams feeling tangible time savings. Yet firms see little proportional ROI, echoing Robert Solow’s paradox of computers appearing everywhere…
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50%+ failure is normal
Analyst firm Gartner thinks at least half of all generative AI projects “will overrun their budgeted costs due to poor architectural choices and lack of operational know-how,” and most organizations that try to build custom models “will abandon their efforts due to costs, complexity and technical debt in their deployments.” Yes, and this matches decades…
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Elusive Enterprise AI ROI: No scaling, it’s not legible, lack of skills/need for training
Despite everything, reports are still that enterprise AI ROI is elusive. At the same time, for enterprise buyers, the bill is finally coming due for the past year of AI amazement. It’s not cheap. What’s up with this elusive enterprise AI? Gartner has some survey-driven theories for finance departments. One theory is that there actually…





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