Respondents said they have used AI in their work for an average of roughly 15 months. AI gains are materializing, but IT professionals say workload reductions aren’t keeping pace. Teams reported saving 2.7 to 3.3 hours weekly across core tasks, yet 71% of respondents said their overall workload has stayed the same or increased.
Elusive Enterprise AI ROI.
🔗 AI productivity gains aren’t translating to IT workload relief
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