CRM's Agentforce <5% of customer are paying for it

“But after nine months on the market, fewer than 5% of Salesforce’s more than 150,000 customers are paying for Agentforce, according to the company’s disclosures. And more than half of customers that are using Agentforce are still testing it without paying.”

🔗 Marc Benioff Said AI Was Easy. A ‘Crazy’ Team at Salesforce Proved Him Wrong