Pixie Mischief

Pixies, those delightful and mischievous denizens of the Elderwood, are as much a part of the forest as the trees and the streams. Tiny and whimsical, they flit through the undergrowth, their wings aglow with an ethereal light. They are guardians of the forest, protectors of its secrets, and masters of trickery and illusion. Their laughter is the rustle of leaves, their whispers the sigh of the wind. They are elusive, yet their presence is felt everywhere.

Rye Leafoot's Guide to Elderwood: The Whispering Willow

Ah, the Whispering Willow! Or just ‘The Willow’ if you’re trying to sound casual while nursing a frothy mug. This isn’t just any old tavern in Aurel’s Reach; it’s the place where half of my mischief has started… and maybe about a quarter of it has ended. Exterior Perched right against the city’s imposing northern wall and merging with that magnificent redwood – it’s almost as if nature herself decided to raise a toast!

Rye Leafoot's Guide to Elderwood: Aurel's Reach

At the very heart of the Elderwood, Aurel’s Reach unfurls. Envision the central region of the Elderwood map: this is the Eldergrove, the verdant heart where Aurel’s Reach proudly stands. Its origins remain a mystery to me, yet over countless centuries, it’s blossomed to accommodate a lively 15,000 souls. The city sprawls gracefully alongside a serene, straight stretch of the river, which some say lent its name to the town.

Making vision and strategy practical

Suggested episode theme song. How are things going for you?Avoid using Vision and Strategy as an Executive Peace OutHere is something from an article I’m reviewing for a co-worker: It’s vital for any digital transformation to have a clear vision, purpose and a set of expected business outcomes. It lets everyone know what is changing, why it’s changing, and how it will positively impact the organization. All too often though, that simple message becomes bloated or lost entirely as the project moves forward.

Culture vultures - “Traditional word-based culture—and, sure, I’ll stick Twitter into that category—is now a feeding ground for vultures."

Non-knowing growing - “…non-knowing, growing. It’s what babies do when they learn to walk. They get up, they fall over, they get up, they fall over, and they gradually figure out what walking is. They don’t know how to walk.” // If you’re open enough to the universe, you make sure that doesn’t ever stop.

It’s Time To Tell The Healthcare CX Story In Terms Of ROI - The focus is healthcare, here, but this applies to all industries: “Meeting with C-suiters and boards of directors, the disconnect is pretty clear. While CX pros (in many industries, not just healthcare) tend to talk about customer experience improvements in terms of better, CX-specific metrics, they fail to connect those changes to things that matter to the decision-makers and budget-holders. On the other hand, when we talk about the impact that better CX can have on key business goals — increased revenue, lower cost, and improved resilience — I see those business leaders lean in and say ‘Tell me more.'” // I’m befuddled as to why this is still a problem after decades. Is this not institutionalized thinking in IT? That is, each generation has to rediscover this.

How Barbie Went Viral - “by creating meme-able content, centering your audience instead of yourself, inviting connection, and building in the right incentives, you can increase the odds of a lightning strike” // Yes, and…it is so exhausting to have to be your own marketing agency.