Tag: ROI
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OK Cloud, On-Prem is Alright – A case for private cloud, or, if you prefer the “a nicely automated VM or container environment” view: on-premises. I’d summarize it to: there isn’t enough ROI to motivate everyone to change, even spend the time to decide to change.
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IBM to acquire Hashi for $6.4 billion, seeks software boost – Enterprise AI businesses case are difficult: “But he also said buyers’ initial enthusiasm for generative AI has eased as they ponder whether it can generate return on investment. Users are finding that applying generative AI to a single business process could cost as much…
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It’s Not You, It’s Me: What It Really Means When Budget Is The Reason For The Breakup – Something that’s not useful isn’t worth paying for.
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When “customer Value” is weird framing, if not dangerous
Don’t get hung up on “customer value” and “business value” I feel like this metaphor of “customer value” (and “business value”) has gone too far. It’s become something that people think is real, not just metaphor. Instead of “value” what we’re talking about is something like “is useful at a price the customer will pay.”…
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It’s Time To Tell The Healthcare CX Story In Terms Of ROI – The focus is healthcare, here, but this applies to all industries: “Meeting with C-suiters and boards of directors, the disconnect is pretty clear. While CX pros (in many industries, not just healthcare) tend to talk about customer experience improvements in terms of…
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Setting the Record Straight on Cloud Computing ROI – Ability to add new features(quickly), access to new tech, scaling and performance, toil reduction to focus on things valuable to the business or competitive advantage, better security. Of course reducing costs (or “efficiency” if you’re forced to feel the “do more with the same/less” vibe) is…
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The Definition Of “More From Less” In B2B Content Strategy And Operations – The best tip here to focus a lot on recycling what you have already. I agree: there’s always a lot of assets and not near enough promotion and reuse/remixing of them. // “When asked about their perception of the content that they…
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Two things infrastructure and developer tools product people ignore too much
Pricing determines your business model First, check out this post on pricing from Jason – it’s great! The two things I’ve seen infrastructure and developer tools product people ignore too much are: the need for customers to use the tool in minutes, self-service pricing as a feature and strategy driver. Sellers think of pricing as…
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A priori ROI: ¯\_(ツ)_/¯
Still sick today, feeling much the same. This episode is another one with mostly content form elsewhere. Detachment: tactics to stop thinking too much We used to call it “compartmentalization,” which can have a bad feel to it. Anyhow, in this from Jessica de Bloom & Merly Kosenkranius: Detachment is your need for psychological disengagement…
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A priori ROI: ¯\_(ツ)_/¯
Still sick today, feeling much the same. This episode is another one with mostly content form elsewhere. Detachment: tactics to stop thinking too much We used to call it “compartmentalization,” which can have a bad feel to it. Anyhow, in this from Jessica de Bloom & Merly Kosenkranius: Detachment is your need for psychological disengagement…
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Link: More Firms Look for Revenue Boost from Tech Innovation, CIOs
“In a survey of 767 business executives at tech-focused firms around the world, revenue growth was cited as the top metric to measure the success or failure of tech innovation in their organizations, followed by market share and return on investment, KPMG said this week.” Original source: More Firms Look for Revenue Boost from Tech…
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Link: The chemistry of enthusiasm
“In our view, too many companies try to raise engagement by launching disconnected initiatives like wellness programs. Such initiatives might improve employee morale slightly and serve other purposes, but they’re detached from customers’ priorities. They lack the specific mechanisms that lift employee engagement the most over a long period and link directly to customer advocacy.”…
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Link: Don’t dream big when taking on industrial or enterprise IoT
Stacey says that, even with IoT projects, starting small is good to prove long term ROI. She also describes the problem with doing transformational ROI when the work might just be doing improvements, like adding in more safety to industrial things. This doesn’t measure the creation of a new business ahead of time, innovation, which…
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Link: Building the convincing PaaS business case
Pretty good check-in on current studies showing productivity and ROI from using PaaS. Original source: Building the convincing PaaS business case
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How to be a hardware analyst…?
After reading an, as ever, great, deep coverage of some new fangled piece of hardware from TPM, I got to thinking: I don’t really know how hardware analysts approach their craft. What framing and context do they use to understand, evaluate, and judge any given chunk of hardware? I’ve never been much of a hardware…
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