Most, if not all, teams I have worked with (in the capacity as the Agile Coach in The Lab) do not know what truly matters to their customers. Through numerous planning sessions with key stakeholders from ‘the business’, they gather requirements for their product development. These plans sound great until you start asking a few questions, for example: ‘What are the biggest problems facing your customers?’, ‘How have you validated the requirements with your customers?

Most, if not all, teams I have worked with (in the capacity as the Agile Coach in The Lab) do not know what truly matters to their customers. Through numerous planning sessions with key stakeholders from ‘the business’, they gather requirements for their product development. These plans sound great until you start asking a few questions, for example: ‘What are the biggest problems facing your customers?’, ‘How have you validated the requirements with your customers?

There's a level of empathy needed for those on the frontline when making business decisions, especially decisions related to IT. Effective leaders are concerned with making the right call, said Gaffney. Ineffective leaders tend to implement practices and approaches that take small incremental de-risking steps, "led by dates and budgets and not happy humans." Source: How Dick’s Sporting Goods' CTO untangles spaghetti silos

There's a level of empathy needed for those on the frontline when making business decisions, especially decisions related to IT. Effective leaders are concerned with making the right call, said Gaffney. Ineffective leaders tend to implement practices and approaches that take small incremental de-risking steps, "led by dates and budgets and not happy humans." Source: How Dick’s Sporting Goods' CTO untangles spaghetti silos

Source: Is voice over-hyped? A new survey suggests lower adoption than previously thought

Source: Is voice over-hyped? A new survey suggests lower adoption than previously thought

Due to delays and setbacks, the deadline to launch the app in the spring of 2017 was never reached. Construction of the app only started in February 2018. In that period the current Minister of Justice and Security, Ferdinand Grapperhaus, suddenly announced that - contrary to all previous decisions - he is giving priority to the introduction of AML. Making the main function of the 112 app completely obsolete. Source: Police wasted €400,000 on ‘redundant’ emergency app: report

Due to delays and setbacks, the deadline to launch the app in the spring of 2017 was never reached. Construction of the app only started in February 2018. In that period the current Minister of Justice and Security, Ferdinand Grapperhaus, suddenly announced that - contrary to all previous decisions - he is giving priority to the introduction of AML. Making the main function of the 112 app completely obsolete. Source: Police wasted €400,000 on ‘redundant’ emergency app: report

we found that the “embarrassment” teams generated 26% more ideas spanning 15% more use categories than their counterparts. Candor led to greater creativity. Thus, we propose a new rule for brainstorming sessions: Tell a self-deprecating story before you start. As uncomfortable as this may seem, especially among colleagues you would typically want to impress, the result will be a broader range of creative ideas, which will surely impress them even more.

we found that the “embarrassment” teams generated 26% more ideas spanning 15% more use categories than their counterparts. Candor led to greater creativity. Thus, we propose a new rule for brainstorming sessions: Tell a self-deprecating story before you start. As uncomfortable as this may seem, especially among colleagues you would typically want to impress, the result will be a broader range of creative ideas, which will surely impress them even more.