Author: Coté
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How NatWest is using AI
The NatWest CIO goes over how they’re using AI with some use cases. Some: “Today at NatWest, over 40% of all code is either AI-generated or AI-assisted.” AI use: “If you’re a relationship manager, if you’re a branch manager, or you’re sitting as a teller in the branch, whatever that role is, you’ve got better…
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🤖 Ten do’s and don’ts for LinkedIn posts, according to actual research, based on pre-slop posts
Summarized by AI, July 2, 2026. Original” What Users Post and Engage With on LinkedIn: A Mixed Methods Study Most LinkedIn advice comes from people whose job is giving LinkedIn advice, which should make you suspicious. So here’s something rarer: an actual peer-reviewed study of 1,001 individual users’ posts, coded by topic and compared on…
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don’t keep PII
high-value credential – a passport – was used in an ancillary low-value authentication system: ID verification for cannabis dispensaries. And it’s the low-value system that got hacked, putting the high-value credential at risk.” It’s always best to delete whatever you no longer need. 🔗 One Million Passports Leaked Online
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Reducing token usage
Better Defaults (not Usage Caps) — Engineers can choose any model they want, but defaults matter. We’re experimenting with defaulting to open weight models like GLM 5.2 and Kimi 2.7 through our LLM gateway, while still encouraging engineers to choose the right model for the task. 91% of our employees were never hitting their usage…
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“this is the voice of American business that is being channeled through me”
“Livid” was the word he used to describe enterprise customers who are “paying for tokens that create no value,” while handing over their data to the major firms and, in the end, taxing the public who will end up paying for it in some form. The reason, he ventured, was the “models have completely… irresponsibly…
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🤖 Findings and CIO Retention Guide: Gender, Priorities, and Exit Triggers in High Tech
Original: Beyond the Pipeline: A Gender Lens on Priorities and Exit Triggers in the High-Tech Industry by researchers at The Academic College of Tel Aviv-Yaffo, Communications of the ACM. Summarized by Claude AI on July 2, 2026. The Findings Men are far more committed to staying. 44.9% of men selected “no intentions to leave” vs.…
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DIY Platform – don’t do it
Here’s the 15 minute version of my overview of why you should buy your platform instead of building it. It’s based on the paper I co-authored on the topic. You can find the slides here, and there’s also a longer version of the talk from cfgmgmtcamp 2026. If you want to see more of my…
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Elusive Enterprise AI ROI: bring in the FDEs
Enterprise AI needs a lot of custom fitting and one off integration, so you need a lot of post-sales engineering. On the one hand, this is lock-in in the making, but lock-in to your own, stack. You build a stack that is unique to you. On the other hand, it means you get exactly what…
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From the school of culture eats technology for breakfast
Yes: The environments capable of creating meaningful change are almost always the ones that shorten the distance between assumption and evidence – ensuring that learning happens before institutions become too committed to decisions that are difficult to reverse. But: The question has never really been whether governments need experimentation. It is whether they are willing…
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the actual cost of AI coding is going up, and will likely increase
Research by Gartner Peer Insights has found that 23% of tech leaders are spending $200 to $500 per developer per month on tokens for artificial intelligence (AI) coding agents, such as Claude Code, Cursor and OpenAI Codex. And: The IT analyst firm has forecast that by 2028, AI coding costs will overtake the average developer’s salary…
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people work better with HTML, not markdown
I like the idea of having your AI thingies creating one off HTML pages as output. For example, monitoring and management agents. Most services now have an MCP server that will give API access to observability, logs, etc. What if instead of emitting JSON, they (also) emitted an HTML page? 🔗 Using Claude Code: The…
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Conference talks in an AI driven world are likely to get boring, or need to dramatically change
If “I will never write code again, and instead use AI to code” becomes the norm, what will programming conference talks look like. Most of those talks hinge on seeing someone stunt demo coding. But now you’ll just see them write prompts? Like, seeing Josh Long tell Claude to help get demented pets adopted would…





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