find your customer

Compensation theater:

Everyone cares about the compensation (base salary, bonus, and stock). That’s the data they care about, but where did this pile of compensation come from? Who decided how big it is? And how is it allocated? It is a long, complicated, and large process that began over a year ago.

Every meeting I just described happens months before anyone writes a review. And the person whose budget depends on them wasn’t in the room.

The bigger a company gets, you can either treat the customer as your customer, or you can treat your work as your customer. A more pragmatic read is: make sure your manager goes to all the meetings and talks about annual planning.

Related: here’s my collection of advice for working in a big company.

🔗 The Mario Meeting

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