Coté

Coté

The long slog to enterprise AI ROI. Or, digital transformation is back, baby!

Lots of AI slowdown and skepticism in the past week. Likely due to the letdown of the GPT-5 release, I guess?

First, though from last month, The Economist asks “Why is AI so slow to spread?”

GPT5 says it says:

  1. Integration Costs and Technical Frictions

    Many businesses haven’t integrated their datasets effectively into the cloud, creating latency and transaction costs. Even with AI tools available, getting data into the right format and place is a barrier—making adoption slow and expensive.

  2. Human & Organizational Inertia

    Firms change slowly. Processes, corporate cultures, and organizational rigidities resist adopting new technology. Even if executives see the value, implementation often stalls amid internal resistance.

  3. Middle Management Resistance

    Leadership support doesn’t always translate into action. Middle managers may block or delay AI initiatives—whether due to fear of change, job displacement, or disruption of existing workflows.

As the digital transformation, DevOps, etc. people would say: culture. Except, rightly so, it’s also technology: data integration. If all the IT (“data”) in your organization isn’t ready for it, adding in a new technology doesn’t solve all your problems. If you isolate the new thing, then maybe for new application. But, spreading AI to existing technology and apps (“legacy”) is very difficult.

We just happen to have a survey out that charts this idea. I made a tiny video about it last week:

IT people at large organizations often complain that they’re spending 80% “just on maintenance.” I take this to mean that they’re not adding new things to their existing apps and IT portfolios. There are numerous reasons, but it’s usually because those apps and portfolios have not been managed to be easily changeable and highly automated.

This is where I come in and say “too bad that over the past ten we decided to rebuild the basic infrastructure and throw out all that PaaS work.” I’d complain, but who would listen?

The important part is that we have a new tool - AI - and it’s likely incompatible with most enterprise IT. From what I understand, this is what organizations like Palantir spend a ton of time doing: just getting around “the culture” and the legacy technology problems.

Hey. That’s what enterprise IT always is. Balancing stability with innovation. You need a good foundation for it, a good set of practices, and an executives who understand how that kind of multi-decade system works.

More links on this “is this is a good as it gets?” thought leadership of last week below.

On last week’s Software Defined Talk: “This week, we discuss GPT 5.0, the emerging AI ecosystem, and why TAM is basically a bedtime story for investors. Plus, Coté serves up a masterclass on kolaches.” Listen to it, or watch the unedited video if you’re into that kind of thing.

Wastebook

  • “the land of the overthinkers.” dis u?.

  • “a sovereign wealth fund’s worth of GPUs.” In Twitter.

  • “New England exceptionalism.” Here.

  • “I was at a corporate team-building event, because I wasn’t persuasive enough to not be.” Worst Game Ever.

  • “What comes next is not the next spectacular demo but the quiet absorption of today’s tools into the 80 percent of the economy that still runs on Excel and email.” Eventually, the civilization changing tool has to actually so something.

  • “Happiness, which is Smiles minus Frowns.” KISS. // Also, if you’d like to give away all your money to pursue happiness, email me, I can take that load off your soul.

  • “Nostalgia bait,” Sharp Tech, August 15th, 2025.

  • ”I’m not sure you can slur furniture, but you can see where it’s going.” W.E.

  • “It turns out that DC is mostly just a place where ordinary people live and work and occasionally throw their meatball subs at an occupying agent of the state.” Update from DC.

  • “The Hip Swayer, The Beat Layer, and The Guitar Slayer.” On Khruangin.

  • “announceables” The Crux #154.

This explains why CEOs and executives need a team of people actually make anything instead of just throwing it up on two screens and doing it themselves. Found by bruces.

Relative to your interests

Logoff

Good Garbage Chairs of Amsterdam in a neighborhood I used to bike through frequently:

One of my heuristics for a good hotel is if there is an ironing board in the room. The Moxy’s often have a little room for ironing on each floor. I do not like the Moxy chain. I stayed at the downtown Mercure Hotel Tilburg Centrum recently and it was nice with fantastic walkability. It had this shared ironing board situation however, which I found disturbing:

I do like the idea that this is some kind of chosen, Euro-socialism statement, though, with some anarcho/punk flavoring from the old squatter days. “We should share resources” and “why the fuck would you want to iron anything anyways, capitalist pig-dog?”

It was a good stay. I’d definitely stay there again.

@cote@hachyderm.io, @cote@cote.io, @cote, https://proven.lol/a60da7, @cote@social.lol