So no, this isn’t helping. This is externalisation of cost. This is shirking of responsibility. This is not using technology the way it should be used, or the way it could be used, but the way that it can be used to inflict maximum possible harm - to provide the illusion of choice without actually enabling better choices.

Episode One Hundred and Twenty Six: Solving The Problem

When I was at RedMonk, I had to buy my own health insurance. Yes it’s a stupid nightmare and no one really cares enough to fix it. Good luck storming the castle.