Why AI Isn’t The Silver Bullet For Customer Service — Yet - A typical digital transformation problem: you change just one tool, but not everything else, especially how people work and the (now) old systems you integrate with.
Heroku brings app development to the AI era - One day I hope people stop focusing on build containers, and start focusing on to build apps.
In the world of podcasts, YouTube is now the elephant in the room — just like in TV - This is obviously a category error: if I can’t add it to Overcast with an RSS feed, it’s not a podcast. But, (1) old man yelling at clouds, it me! and, (2) aside from using the word “podcast,” good info. // “The elephant in the room of all of this upheaval is YouTube – the silly viral internet video giant that became a TV, music, advertising, and now podcast giant. Per an April survey by Cumulus Media and media research firm Signal Hill Insights, 39% of all weekly podcast consumers use YouTube as their primary platform, more than double the share from late 2019. The video platform estimated that more than a billion people a month are watching podcasts as of February."
The Reformist CTO’s Guide to Impact Intelligence - A good take on metrics and frameworks to show the “business value” or tech projects.
Your AI workloads still need a service mesh - You always need a load-balancer/proxy/gateway, more generally, “middleware."
Luck, belly fat, & a typical existentialist
Garbage Chairs of Amsterdam, July, 2025.Relative to your interestsHow to Secure MCP Servers
Modern Applications on VMware Cloud Foundation 9.0 - When you want to build your own platform with Kubernetes.
Moral Deskilling: why you spend more time on admin than your actual job - I think what this is saying is: when you build a system of work where the people doing the actual work (“workers”) do not have quality control over their work, you mistrust them.
Don’t hide behind AI to trim your belly fat. Start redesigning your workforce - “What we are seeing is not just automation-led efficiency, it is a structural shakeout triggered by board pressures to cut costs, eliminate underperforming middle layers, and move away from legacy talent strategies. The corporate world has also experienced high-wage fatigue, where many staff have had significant wage growth, especially since the inflationary pandemic years, and it’s simply very expensive to maintain staff on these high salaries and other benefits."
Modern Applications on VMware Cloud Foundation 9.0 - When you want to build your own platform with Kubernetes.
Why is Rear Window so tense? - “The central critical question about Rear Window is: what makes it so compelling? For the first part of the film, nothing happens."