Coté

Citi to cut 5K jobs citing tech initiatives - Not good for the pro-AI crowd. // ‘Citi’s technology transformation plans, which Mason said are in the execution stage, are driving efforts to reduce headcount…. Over time, “we will no longer need the same level of people that we have at this particular phase,” Mason said. “We’re reducing people even further … as we use that technology to automate a bunch of activities that we have to do manually today…. The bank is in the process of retiring legacy tech platforms. It’s also moving its wholesale credit risk platforms to a common underwriting process, and will no longer need thousands of people over time because of a standardized approach, Mason said.'

Change Fatigue In Digital Transformation: Where Has All The Value Gone? - Ways to keep the digital transformation alive: Contextualize business outcomes; Share the effort; Share the value; Conduct holistic load management; Target smaller, more frequent wins; Have a playbook; If you can, adjust incentives.

Change Management In Digital Transformation: There’s No Tunnel, There’s No Light - “21% of global services decision-makers supporting their organization’s digital transformation cited implementation of new processes and capabilities as one of their greatest challenges.” // …79% have more important problems, maybe even culture change totes chill.

The Quest for Better, Faster Deals - The highest quality deals are driven by strategy and vision needs at the buyer, the lowest by regulation needs and projects done by external consultants. I don’t know what “high quality deal” means, but it must be good. The conclusion: you want to sell to the business.

Singapore Bank DBS: A Blueprint For Digital Transformation In Finance - Nothing on how these changes were done, but a brief “what” of the strategy.

Reports Of OpenStack’s Death Greatly Exaggerated - Hmmm….I mean, I think it’s fairly exaggerated. the only market estimates (from the Flexera reports) show small share and y/y decline. But, there’s still a very active community/market in that slide of the cloud pie.

AI And B2B Marketing — Three Opportunities And Challenges To Ponder - “Half my advertising spend is wasted; the trouble is, I don’t know which half; the trouble is I don’t know which half” is still the case after all these years: “most B2B organizations struggle to deliver basic content measurement and intelligence today — 47% of B2B organizations consider themselves beginners at tracking content impact metrics."