The “Little Tech Agenda” is Just Self-Serving Nonsense - FTC: “Your therapy bots aren’t licensed psychologists, your AI girlfriends are neither girls nor friends, your griefbots have no soul, and your AI copilots are not gods. We’ve warned companies about making false or unsubstantiated claims about AI or algorithms. And we’ve followed up with actions”

Are platforms pointless? - ‘So much of “platform engineering” treats the application process itself as the main event. Sure, great, you make it easy for me to run hundreds of Nginx’s with whatever-the-fuck behind them, and restart and blue-green deploy and autoscale. Great. That’s not my performance bottleneck.’ // He says: (1) It’s just a way to avoid Terraform, and, (2) database management is a more important problem.

There's a lot of private cloud out there

…right?I’ve been looking around for estimates on how many custom written apps run on private vs. public cloud. There’s a lot of coverage and estimates of people using multiple clouds, but finding breakouts is tough. IT IS VERY HARD TO FIND! Here’s what I’ve found recently: "According to Forrester’s Infrastructure Cloud Survey in 2023, 79% of roughly 1,300 enterprise cloud decision-makers surveyed said their firms are implementing internal private clouds.” Here.

Does Social Media Cause Anything? - It’s difficult to collect data about social media’s effects (good or bad). // “the ever-present spiderweb of the social graph, the network of accounts, RTs and likes that lets me understand not only what someone thinks but what everyone else thinks about them thinking that.”

Platform Engineering is just adding Product Management to Ops

I don’t know. I’ve been trying to sort out what platform engineering is for awhile.1 It matters a lot for my job! While I haven’t verified it, it seems like it started as a marketing campaign from Humanitec and then took on a life of its own. Now the likes of Gartner have practice areas for it and are hiring analysts to cover it. This means that people in enterprises are trying to sort out what to do about platform engineering.

Gartner Survey Finds 64% of Customers Would Prefer That Companies Didn’t Use AI For Customer Service - “Many customers fear that GenAI will simply become another obstacle between them and an agent. The onus is on service and support leaders to show customers that AI can streamline the service experience.” // I mean, that’s the point right: otherwise “productivity” wouldn’t improve. The hope is that the AI things are better at solving problems. The problem is that you usually need a human to actually change things, make things happen, and deal with exceptions. Otherwise, you get stuck on an accountability sink.