U.S. Economy Being Powered by the Richest 10% of Americans - Never mind the, like, morals?…doesn’t seem very anti-fragile. “Those consumers now account for 49.7% of all spending, a record in data going back to 1989, according to an analysis by Moody’s Analytics. Three decades ago, they accounted for about 36%.” One estimate: “spending by the top 10% alone accounted for almost one-third of gross domestic product."

How Ikea approaches AI governance - ”Around 30,000 employees have access to an AI copilot, and the retailer is exploring tailoring AI assistants to add more value. Ikea is also exploring AI-powered supply chain optimization opportunities, such as minimizing delivery times and enhancing loading sequences for shipments to minimize costs. AI in CX mostly targets personalization.  // “I’m not just talking about generative AI,” Marzoni said. “There’s some old, good machine learning models that are still absolutely delivering a lot of value, if not the majority of the value to date.””

Using AI for HR - management and workers

Enterprises pouring money into GenAI and CEOs treating AI agents like cheap labor - yet only 25% see ROI right now. Vibes: “Europe’s long holiday from history is over.” Also: IBM does RTO, predictions about DOGE layoffs, the term “platform” remains a favorite excuse for overcomplicated tech, and “autonomous killer robots.” AI comes for HRWhat to make of using AI to automate HR processes? Melody Brue and Patrick Moorhead look at Oracle’s work there:

Data is very valuable, just don’t ask leaders to measure it - ”in a survey of chief data and analytics (D&A) officers, only 22 percent had defined, tracked, and communicated business impact metrics for the bulk of their data and analytics use cases… It is difficult, though: 30 percent of respondents say their top challenge is the inability to measure data, analytics and AI impact on business outcomes”

Rage Against the Machine - Perceptive: “They’re going to try two or three things they think will solve everything, which will be thrown out in court,” the official told me following the announcement of Musk’s appointment. “I assume the first thing they’ll do is some kind of hiring freeze, and then, after three months, they’ll realize agencies have started to figure out ways to get around it. And then they’ll try to stop that, and they won’t be able to do that. Then they’ll try to make people come to work five days a week, and that’s going to be difficult because a lot of these agencies don’t have offices for these people anymore. I think it’s going to be one thing after another, and maybe after four years the number of employees will be down 2 percent—maybe.”

Learning from examples: AI assistance can enhance rather than hinder skill development - “Decades before the advent of generative AI, the legendary UCLA baseball coach John Wooden declared that the four laws of learning are explanation, demonstration, imitation, and repetition (31). Few learners have access to the best human teachers, coaches, and mentors, but generative AI now makes it possible to learn from personalized, just-in-time demonstrations tailored to any domain. In doing so, AI has the potential not only to boost productivity but also to democratize opportunities to build human capital at scale.” // Also, some prompts used to evaluate writing quality. The one rating “easy responding” is interesting: how easy is it to (know how to) respond? Maybe good for CTAs.