Tag: leadership
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Meta Reorientates Itself Around ‘Masculine Energy’ – This feels similar to the arational RTO mandates. What could possibly be the link between “not enough masculine-energy” and “not enough share-holder value increase”? Is Facebook not “aggressive” enough in online advertising? Are the failings or lack of filling potential due to too much feminine energy? How are…
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Managing managers is its own skill – “I remember when a new executive was brought in to Freddie Mac at a high level in the IT department. My colleague Mary pointed out to me that he did not bring anyone with him from his former position. She saw that as a bad sign, suggesting that…
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Workers have AI confidence — but no training to back it up, survey shows – ”Nearly two-thirds of leaders said AI is “fully implemented” across their organizations, while only 36% of workers agreed. Additionally, 60% of leaders say they are ahead of their competitors in AI maturity, while only 46% of workers agreed.”
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How public intellectuals can extend their shelf lives – Spend a lot of time steering yourself to be optimistic, and engineer a continuous drip of new ideas and perspectives.
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Exit, Voice, and Loyalty – “The Exit, Voice and Loyalty model states that members of an organization, whether a business, a nation or any other form of human grouping, have essentially two possible responses when they perceive that the organization is demonstrating a decrease in quality or benefit to the member: they can exit (withdraw…
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Mindsets and Tactics for New Leaders of Software Teams – Seems like good stuff.
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It’s Time To Tell The Healthcare CX Story In Terms Of ROI – The focus is healthcare, here, but this applies to all industries: “Meeting with C-suiters and boards of directors, the disconnect is pretty clear. While CX pros (in many industries, not just healthcare) tend to talk about customer experience improvements in terms of…
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Passing the anxiety parcel – “And in organisations there’s a phenomenon I sometimes call anxiety pass the parcel… The higher you are up in the hierarchy, the more likely it is that you are going to be indulged by those below you, in trying to pass on to them your anxiety…. You think you are…
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Five Nos – “‘yeses’ matter more than ‘nos,’ and taking more chances generates more of each. While there’s a near equal chance of getting told ‘no’ in our endeavors, in virtually all cases, there is no penalty for that rejection beyond some brief discomfort or embarrassment. On the other hand, when you get a ‘yes,’…
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A Formula For Pitching CIOs – Pretty good for any pitch.
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_Working Backwards_, recent book on how Amazon runs.
Notes: central is thinking about product features, not business. The business funds the product, the customer value – it’s the McGuffin that you careful guide to being cash flow. The question here is to find other org.s that have adopted abs adapted the practices successfully, or not. the advice at the end is pretty straightforward…
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Link: CIO aan het woord: Sjoerd Blüm
The only assignment I have is to ensure that my teams get the job done. It is an illusion that I can or should be hooked one-on-one. My task is to put a point on the horizon where all those people move with their knowledge and skills and then ensure that there is an optimal…
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Link: How Dick’s Sporting Goods’ CTO untangles spaghetti silos
There’s a level of empathy needed for those on the frontline when making business decisions, especially decisions related to IT. Effective leaders are concerned with making the right call, said Gaffney. Ineffective leaders tend to implement practices and approaches that take small incremental de-risking steps, “led by dates and budgets and not happy humans.” Source:…
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Fix your boring, but immediate problems first
When GDS started in 2011, mobile apps were that day’s special on the fad menu. Ministers all wanted their own. Top officials thought they sounded like a great idea. Delighted suppliers queued up to offer their services to government. We’ll talk about apps in more detail later. For now, all you need to know is…
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Link: The skills leaders need
people tend to assume that confident individuals are competent, when there is no actual relationship between the two qualities. Those confident people are then promoted. Overconfidence afflicts both sexes, but men more so; one study found that they overestimated their abilities by 30% and women by 15% on average. Source: The skills leaders need
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Link: Dick’s Tech Chief Goes All Out on In-House Software
“Don’t get excited about shipping a feature—get excited about when the feature turns into revenue and turns into profit.” Source: Dick’s Tech Chief Goes All Out on In-House Software
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Link: Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates
These low-ball estimates are sometimes provided by consultants working to get their foot in the door, or by executive sponsors working to gain approval for their programs. Excluding low-ball estimates, the primary cause of poor estimates tends to be a lack of experience and background of the leader. Source: Exploring the “Unknown Unknowns” in IT-enabled…


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