Tag: business
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Why Are You Doing This? (Wrong Answers Only) – Some of these are mostly (only?) for companies focused on profitless-growth and raising their valuation (startups and recently IPO’ed tech companies). If you’re at a company focused on cashflow and more long term share price, many of them are what you should be doing. In the…
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The Definition Of “More From Less” In B2B Content Strategy And Operations – The best tip here to focus a lot on recycling what you have already. I agree: there’s always a lot of assets and not near enough promotion and reuse/remixing of them. // “When asked about their perception of the content that they…
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_Working Backwards_, recent book on how Amazon runs.
Notes: central is thinking about product features, not business. The business funds the product, the customer value – it’s the McGuffin that you careful guide to being cash flow. The question here is to find other org.s that have adopted abs adapted the practices successfully, or not. the advice at the end is pretty straightforward…
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🗂 Link: Seeing Around Corners — a book review
A competitive arena, as opposed to an industry, is used as a primary lens through which to understand the world and therefore what the effects of a potential inflection point might be. Think of an arena as a definition of the setting where customer need connects with company solution to create value. An arena can…
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🗂 Link: What Cloud Vendors Really Want From Their Customers
How much a customer spends on an annual basis is absolutely an indicator of strength, both internally and to the market. It is also a clear indicator of being able to effectively execute to the often-publicized overarching objective of expanding the customer base’s portfolios of products over the course of the relationship and since inception.…
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🗂 Link: Understanding the risk profile of your technical debt
Debt powers our economy, and technical debt powers your business. If we look at it that way, it’s a lot less threatening to label all your code as “tech debt.” Source: Understanding the risk profile of your technical debt
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🗂 Link: Spending on Customer Experience Technologies Will Reach $641 Billion in 2022, According to New IDC Spending Guide
Worldwide spending on customer experience (CX) technologies will total $508 billion in 2019, an increase of 7.9% over 2018, according to the inaugural Worldwide Semiannual Customer Experience Spending Guide from International Data Corporation (IDC). As companies focus on meeting the expectations of customers and providing a differentiated customer experience, IDC expects CX spending to achieve…
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🗂 Link: Activist investor Carl Icahn shakes up Cloudera
Source: Activist investor Carl Icahn shakes up Cloudera
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🗂 Link: Alternative Payment Methods Enable International Purchases
If people from other countries already visit your site and make purchases, you might think it isn’t necessary to adjust your payment methods for them. But you’d be wrong. For each international customer that makes a purchase, there could be others who abandon checkout because they aren’t comfortable with any of the options available. Source:…
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Link: Traffic tech company INRIX approaches its 15th birthday, looks to AI to drive its business
Source: Traffic tech company INRIX approaches its 15th birthday, looks to AI to drive its business
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Link: Target’s same-day deliveries might break my Amazon Prime addiction
Source: Target’s same-day deliveries might break my Amazon Prime addiction
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Link: Technical Debt Can Be Good if it Drives Positive Business Outcomes
Drewitz used the example of Discover Card, which was able to eliminate thousands of lines of legacy code that was not driving a business outcome, but still kept some of that code because it was Source: Technical Debt Can Be Good if it Drives Positive Business Outcomes
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Link: The platform play: How to operate like a tech company
One of the global leading banks created about 30 platforms. One such platform was payments, which consisted of more than 60 applications that previously had been managed independently from each other. The top team decided to bring the 300-plus IT people working on development and maintenance of payments together with the corresponding people on the…
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Assume that rivals will exercise their options
If you give someone an option, even if it seems like one you don’t want, assume the worst and act/protect yourself accordingly: In the Rent-A-Center deal, there was actually a lot of work to do, and it distracted Vintage from the extension deadline. In the Van Halen deal, there wasn’t particularly, so Monk cleverly created a lot…
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🗂 Duke Energy leases Tompkins Hall in Charlotte
> Meant to be more funky and collaborative than typical uptown office space, about 400 Duke Energy employees will work at the former mill on a permanent basis, with about 100 more working there on a rotating basis. www.charlotteobserver.com/news/busi…
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🗂 The digital winter turns apocalyptic
News isn’t a growth business, but a business nonetheless. www.cjr.org/business_…


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