On the way home, I ponder possible pasta dinners. To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 I ended up cooking up some spaghetti, with ground meat! I had two servings a a side salad. Oh, and here's that expensive but good sauce.

On the way home, I ponder possible pasta dinners. To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 I ended up cooking up some spaghetti, with ground meat! I had two servings a a side salad. Oh, and here's that expensive but good sauce.

Over some lunch, Charles and I discuss HTML 5 and some other hoopla: To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 I realize eating during podcasts is some sort of forbidden ear fruit, so get your Macintosh on.

Over some lunch, Charles and I discuss HTML 5 and some other hoopla: To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 I realize eating during podcasts is some sort of forbidden ear fruit, so get your Macintosh on.

Every morning, Kim goes through the same routine on her iPhone - checking email, reading news, Twitter, etc. One morning I asked her to go through the typical morning routine. Click below to listen: Click here for episode MP3 To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play above to listen right now.

Every morning, Kim goes through the same routine on her iPhone - checking email, reading news, Twitter, etc. One morning I asked her to go through the typical morning routine. Click below to listen: Click here for episode MP3 To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play above to listen right now.

Every morning, Kim goes through the same routine on her iPhone - checking email, reading news, Twitter, etc. One morning I asked her to go through the typical morning routine. Click below to listen: Click here for episode MP3 To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play above to listen right now.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 While in Charles' little truck, we talk about the iPad.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 While in Charles' little truck, we talk about the iPad.

It's hard to get good customer service, but it's hard to be comfortable expecting it. On a recent Robert Brook episode he complains at length about the lack of old school customer service in London book stores: at the grand old Foyles in London. At least, he makes it sound as if it had been grand in the past. In particular, the two Roberts were remembering the good old days of helpful, bookish employees who might say something like, "