I think the critical part of it was really realizing that we had built the original product presupposing that our customers had data integrated, that we could focus on the analytics that came subsequent to having your data integrated. I feel like that founding trauma was realizing that actually everyone claims that their data is integrated, but
it is a complete mess and that actually the much more interesting and valuable part of our business was developing technologies that allowed us to productize data integration, instead of having it be like a five-year never ending consulting project, so that we could do the thing we actually started our business to do.
From “An Interview with Palantir CTO Shyam Sankar and Head of Global Commercial Ted Mabrey," Ben Thompson, June, 2023.
Related: “The Great Data Integration Schlep," Sarah Constantin, September, 2024.