Everyone needs to stop thinking about enterprise AI as a way to fire people and think about how to use AI to make people more productive:
Forrester’s analysis found that using AI for financially driven layoffs can backfire: 55 percent of employers regret laying off workers because of AI. More people in charge of AI investment expect it to increase headcount (57 percent) than to decrease it (15 percent) over the next year.
Either that, or start by replacing the executives with an AI. A more retention friendly alternate would be to give staff a month long sabbatical and require executives to only use AIs for a month. If they wanted to be really 9-9-6, make that quarter sabbatical .
And, as Forrest wrote elsewhere, on Salesforce AI talk:
AI agents are power drills, not people, and only people know where to drill and why.
There’s some similar thinking in IDC’s enterprise AI predictions wagon:
IDC predicts that by 2027, half of all AI-enabled enterprise applications will require new oversight positions dedicated to governance, risk, and accountability.
That piece starts off with power-drill talk, but then all of the sudden turns into “you have the change your entire organization and way of life or die” talk.
“Those new AI employees”…