Moral Deskilling: why you spend more time on admin than your actual job - I think what this is saying is: when you build a system of work where the people doing the actual work (“workers”) do not have quality control over their work, you mistrust them. Therefore you need more managers to oversee them. The workers then stop caring about doing “good work,” because it is l, by design, no longer their responsibility. Also, it adds a lot of extra paperwork to audit them: