What organization could be larger than the US Federal government? Not only that, the chance to transform how software is done in the government has perhaps one of the largest possible impacts of transforming any "IT department." In this episode, Matt and Coté talk with Diego Lapiduz who works in the GSA's 18F organization helping government agencies develop their software in new, more agile and cloud-driven ways. We discuss the background of 18F and the broader government initiatives to transform how software is done and also walk through some of the learnings 18F has had in trying to make such a huge transformation.
“We’ve come to understand that productivity software is always evolving, and it’s our responsibility to bring the customer along a journey of constant improvement as opposed to dropping major releases every few years.”
- That stance is fun: we need to put in new features, and we need to educate users about them. This is a tricky position: users don't know what they want (when they want to stay the same). But I think for productivity software it's true, if done right. (Remember when people went ape-shit over "the ribbon"?)
- Good job for Javier and the team. It's a long way from systems management!
I've used Acompli/Outlook for awhile. It's great stuff. I like the feature, but also the fact that they keep evolving it and working on it. Despite it being an acquisition, infeelnlike it