Link: Preliminary Analysis of the Site Reliability Engineer Survey

If the response takes too long to get to your phone, the system might as well be “unavailable”: ‘If a page takes too long to load a user will consider it to be unavailable. I realized after the fact the nuances of this were not considered in the phrasing of one of our questions. We asked “What service level indicators are most important for your services?” Three of the options were end-user response time, latency, and availability.

Link: Preliminary Analysis of the Site Reliability Engineer Survey

If the response takes too long to get to your phone, the system might as well be “unavailable”: ‘If a page takes too long to load a user will consider it to be unavailable. I realized after the fact the nuances of this were not considered in the phrasing of one of our questions. We asked “What service level indicators are most important for your services?” Three of the options were end-user response time, latency, and availability.