Coté

Following the usual, clear portfolio for open source infrastructure. www.zdnet.com/article/v…

Replacing human agents with AI, matching it to the right sales workflow: > “So we watched how this was going very closely,” he said. “We’d review transcripts from the early customer interactions, verbatim transcripts, to see how people are reacting in a conversation with Watson – because they didn’t know it was Watson.” > > Kalinsky found reassurance in particular from a Watson-customer conversation that occurred one night at about 2 a.

Replacing human agents with AI, matching it to the right sales workflow: > “So we watched how this was going very closely,” he said. “We’d review transcripts from the early customer interactions, verbatim transcripts, to see how people are reacting in a conversation with Watson – because they didn’t know it was Watson.” > > Kalinsky found reassurance in particular from a Watson-customer conversation that occurred one night at about 2 a.

> Meant to be more funky and collaborative than typical uptown office space, about 400 Duke Energy employees will work at the former mill on a permanent basis, with about 100 more working there on a rotating basis. www.charlotteobserver.com/news/busi…

> Meant to be more funky and collaborative than typical uptown office space, about 400 Duke Energy employees will work at the former mill on a permanent basis, with about 100 more working there on a rotating basis. www.charlotteobserver.com/news/busi…

Hello there! My little booklet on how enterprises are improving their software organizations is finally out: Monolithic Transformation. It’s one of those little O'Reilly books, sponsored by Pivotal. I’ve worked on it for a couple years, frequently excerpting drafts of it and using it as the basis for the talks I give. You can get the PDF for free if you give Pivotal your email address. And, sometime soon, there’s a good chance you’ll see hard copies at Pivotal conferences booths.

> The company hopes that Vans will reach $5 billion in sales by 2023 — and it’s on track, having grown 25 percent in its most recent quarter, and expanded at an average 15 percent annually over the last 15 years. www.businessoffashion.com/articles/…

> The company hopes that Vans will reach $5 billion in sales by 2023 — and it’s on track, having grown 25 percent in its most recent quarter, and expanded at an average 15 percent annually over the last 15 years. www.businessoffashion.com/articles/…

> The same HBR survey found that 61 percent expect software release cycles to be three months or less, but only 27 percent of their companies actually achieve that goal. The takeaway is that executives aren’t hands-on enough to know how much time software development takes. Without a deeper understanding, they are prime targets for salesmen pitching digital transformation nirvana. thenewstack.io/add-it-up…

> The same HBR survey found that 61 percent expect software release cycles to be three months or less, but only 27 percent of their companies actually achieve that goal. The takeaway is that executives aren’t hands-on enough to know how much time software development takes. Without a deeper understanding, they are prime targets for salesmen pitching digital transformation nirvana. thenewstack.io/add-it-up…