Tag: airlines
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Relevant to your interests, Tuesday 3 + 4 – On the three day work week. AWS in 2026: The Year of Proving They Still Know How to Operate – “Internal documents reportedly show 69-81% ‘regretted attrition’–meaning the people leaving are the ones Amazon desperately wanted to keep. Where have the senior engineers who’ve been through…
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20 years of business travel – you’ll get there, or you won’t
The first thing is, the travel industry changes very slowly. What changes most frequently is the interior decorating. The seats in planes, the plugs in hotel rooms, the signs in airports. Even these don’t change structurally, just in aesthetically. The biggest change in 20 years has been Uber. I started traveling in 20051 which meant…
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There is wide agreement that AMS<->LCY is the perfect flight.
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United credits tech and staff investments for rising NPS scores – A rare example of an enterprise praising better user experience for helping the business. // “to create an airline that customers choose to fly, we need to deliver a great customer experience.”
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Travel Spending On Track To Return To Pre-Pandemic Levels By End Of 2024 – ”Global travel spending is roaring back and will fully recover to pre-pandemic levels by the end of 2024, surpassing $2 trillion.”
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Link: Why Did WOW Air Fail?
For one, there’s tons of competition on transatlantic routes. Not only from ultra low cost carriers, but the reality is that nowadays even legacy airlines have incredibly low transatlantic fares, because they know they have to compete. $400-500 roundtrip fares on major carriers are the norm in the off season. When fares are that low,…
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Link: When Concorde was the future
“Concorde was pitched at the business set of the 1970s, with all of its 106 seats priced at first-class levels. With its own dedicated lounge at the airports it served, even the check-in and waiting experience was luxurious: possibly more so than the aircraft itself, which despite its leather seating had tiny windows, a low…
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Frequent flyer programs drive billions(?!) in revenue
Delta Air Lines Inc., the world’s second-largest carrier, said it expects that its American Express partnership will yield $4 billion in revenue per year by 2021, rising by more than $300 million annually until then. Those sums translate to a very high margin of profit, Delta executives have acknowledged, but they’ve decline to specify further.…
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Here’s why you should expect airline disruptions to get worse
It’s nice how they turn it around at the end. Here’s why you should expect airline disruptions to get worse





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