It's hard to get good customer service, but it's hard to be comfortable expecting it. On a recent Robert Brook episode he complains at length about the lack of old school customer service in London book stores: at the grand old Foyles in London. At least, he makes it sound as if it had been grand in the past. In particular, the two Roberts were remembering the good old days of helpful, bookish employees who might say something like, "

It's hard to get good customer service, but it's hard to be comfortable expecting it. On a recent Robert Brook episode he complains at length about the lack of old school customer service in London book stores: at the grand old Foyles in London. At least, he makes it sound as if it had been grand in the past. In particular, the two Roberts were remembering the good old days of helpful, bookish employees who might say something like, "

Kim and I talk about using Facebook more and Kim's wine buying tips. Click here for episode MP3 To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play above to listen right now.

Kim and I talk about using Facebook more and Kim's wine buying tips. Click here for episode MP3 To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play above to listen right now.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 While Kim and I drive around to do some errands, we discuss: The Texas Freedom Network fund-raiser thingy, pictured above. Culture wars in Texas. We decide to drive downtown the have an "urban" outdoor day. On that topic, Kim and I discuss things to do when the weather's finally nice outside, as it is now in Austin.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 While Kim and I drive around to do some errands, we discuss: The Texas Freedom Network fund-raiser thingy, pictured above. Culture wars in Texas. We decide to drive downtown the have an "urban" outdoor day. On that topic, Kim and I discuss things to do when the weather's finally nice outside, as it is now in Austin.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 Driving back from the gym, Kim and I talk about exposure to swine flu, which we never suffered from, except to be bored. We also go over a revolutionary, funny head crank mime move I came up with it.

To listen to the episode, subscribe to the podcast feed in iTunes or whatever, download the episode directly, or click play below to listen right here: Click here for episode MP3 Driving back from the gym, Kim and I talk about exposure to swine flu, which we never suffered from, except to be bored. We also go over a revolutionary, funny head crank mime move I came up with it.

It Can't Happen Here by Sinclair Lewis My rating: 2 of 5 stars I gave up reading this one because it never seemed to get to a plot. And, you know, it was like a "bad things can happen" book that got a bit repetitive and (given how cynical we all are now-a-days, without even thinking about it) unoriginal. I feel like a schmuck for not reading a book written by a Nobel Prize winner, but those episodes of Mad Men aren't going to watch themselves.

It Can't Happen Here by Sinclair Lewis My rating: 2 of 5 stars I gave up reading this one because it never seemed to get to a plot. And, you know, it was like a "bad things can happen" book that got a bit repetitive and (given how cynical we all are now-a-days, without even thinking about it) unoriginal. I feel like a schmuck for not reading a book written by a Nobel Prize winner, but those episodes of Mad Men aren't going to watch themselves.