Modern Work Fucking Sucks. - Attack of the SaaS productivity apps. // Maybe it’d be better to just use one suite of tools: Office 364 or Google Apps, i.e., the #defaultslifestyle. // It’s easy to fall into the habit of planning and showing progress in work instead of just doing the work.

DORA Report 2024 – A Look at Throughput and Stability - Developer productivity is fine, but: “We thought the bottleneck was developers writing code, but in fact the bottleneck is putting good code into production.” // Maybe the current trend in DevOps/platform engineering/cloud native to to stop caring about developer productivity, rather, re-silo and let them care about it, and instead focus on operations productivity. Definitely that re-eval of how silo-busting has been going.

The Rise of AI Agent Infrastructure - We’re all figuring out what “agent” means in AI land. It’ll probably end up meaning nothing if us marketing people do our jobs of claiming that we all do it.

AI is reshaping call center work in the Philippines - Rest of World - ‘“AI is not to replace people but to help people become more productive,” she said. “If you needed 10 team members before, maybe now you only need five."’ // Hmm, those two statements don’t seem to go together.

China tech tariffs: Which countries will be affected - Round up of how current tariffs are going, and what they are.

Rewiring the way McKinsey works with Lilli, our generative AI platform - “30% time savings in searching and synthesizing knowledge.” // Worth reflecting on how much of this is pulling together all the stuff for monthly status updates to management, a huge time suck for office workers. Much of it is probably bullshit work, but why not let the bullshit artist do it?

Magic Quadrant for Distributed Hybrid Infrastructure - I’d call this something more like “multi-cloud platform.” A sub-set is cloud native, Kubernetes, really. A further subset is private cloud. As always with critiquing Gartner work, unless you have full access to related PDFs and have read them, be careful with assumptions and scorn.

Platform Engineering Is The New DevOps - “Once hailed as the savior of organizational dysfunction, DevOps is causing friction in teams finding that operations is work they never really wanted to do. To get back to a happier balance, DevOps teams are finding that platform engineering helps them to split out operations from application development so that each function can return to focusing on what they do best."

New York Times & AWS dispel three mainframe migration myths - What’s most shocking is that the New York Times had a mainframe. But, I guess it’s old enough that of course they do.

The Future Of B2B Buying Will Come Slowly … And Then All At Once - “Six months later, a little more than 18 months after ChatGPT launched, we polled B2B buyers for the first time about whether they are using generative AI. The genAI adoption numbers were shocking. The overwhelming majority, 89% of buyers in Forrester’s Buyers’ Journey Survey, 2024, reported that they were using genAI in at least one area of their purchasing process."