Some points: focus on using existing data more, in new ways. usually, it’s jus optimization good chart of types of projects. Original source: Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization

“BB lives on Facebook Messenger, where it helps travellers find and book flights, as well as remind them to check in. BB is connected to KLM’s API’s – but also to the company’s Salesforce CRM system so that webcare employees can easily take over the conversation when BB doesn’t know what to say…. For KLM, a smart chatbot isn’t just a gimmick. In fact, since the company implemented BB, it saw engagement grow 40%.

“BB lives on Facebook Messenger, where it helps travellers find and book flights, as well as remind them to check in. BB is connected to KLM’s API’s – but also to the company’s Salesforce CRM system so that webcare employees can easily take over the conversation when BB doesn’t know what to say…. For KLM, a smart chatbot isn’t just a gimmick. In fact, since the company implemented BB, it saw engagement grow 40%.

“Communication is essential to employee engagement. We are all plugged in and on our phones; we are always looking for ways to connect with employees electronically. In the workplace, it is the face-to-face that matters the most. The communication between a leader, a manager, or a supervisor and their employees is the most effective.” Nessing explains that it can be difficult for people who are unaccustomed to engagement. “If you are speaking to a line crew in the field about something they are not familiar with, you have to find a way to communicate in language that they can relate to.

“Communication is essential to employee engagement. We are all plugged in and on our phones; we are always looking for ways to connect with employees electronically. In the workplace, it is the face-to-face that matters the most. The communication between a leader, a manager, or a supervisor and their employees is the most effective.” Nessing explains that it can be difficult for people who are unaccustomed to engagement. “If you are speaking to a line crew in the field about something they are not familiar with, you have to find a way to communicate in language that they can relate to.

“More than 70% of employees surveyed in tech do not trust HR, according to a new Blind survey. Only 26% of respondents said they do trust HR, and another 4% said their companies have no HR department. The survey, which Blind conducted through its mobile app, collected responses from more than 11,000 users…. In a previous poll, Blind found that 42% of users wouldn’t feel comfortable reporting cases of sexual harassment to HR, and 41% have witnessed or experienced retaliation.

“More than 70% of employees surveyed in tech do not trust HR, according to a new Blind survey. Only 26% of respondents said they do trust HR, and another 4% said their companies have no HR department. The survey, which Blind conducted through its mobile app, collected responses from more than 11,000 users…. In a previous poll, Blind found that 42% of users wouldn’t feel comfortable reporting cases of sexual harassment to HR, and 41% have witnessed or experienced retaliation.

Dustin Kirkland joins us to discuss Linux, Cloud Computing and making wine. We talk about Dustin’s career journey from entry-level developer to Google Product Manager. Also see full show notes.

Networking considered hard: “The amusing thing is that they wanted to connect a GKE On-Prem install running on VSphere for the demo. They could not get a public IP, so they just used MiniKube. Frankly, I think the demo at #GoogleNext2018 was far more amazing connecting MiniKube.” Original source: GKE On-Prem

Networking considered hard: “The amusing thing is that they wanted to connect a GKE On-Prem install running on VSphere for the demo. They could not get a public IP, so they just used MiniKube. Frankly, I think the demo at #GoogleNext2018 was far more amazing connecting MiniKube.” Original source: GKE On-Prem