Posts in "imported"

Link: A look inside American Family Insurance's digital transformation office

“More specifically, our definition will include leveraging technologies, such as AI, machine learning or robotic process automation, but it’s really about data and how we’ll utilize it. Like most insurers, we have decades of outcome data. Now, with evolving capabilities, the availability of new data sources and advances in analytical modeling, we can marry historical data with real-time data to create something more powerful. The ultimate goal is establishing new ways of working that are more data-driven in order to become more proactive and valued in our customers’ lives.

Link: Putting the transformation into digital

“Too many people are claiming that there is digital transformation happening – when really it is just automating legacy processes. It’s improvement for sure. Less time for customers, less money for providers – but it’s not ‘transformation’, a word possibly even more abused than innovation.” Original source: Putting the transformation into digital

Link: Putting the transformation into digital

“Too many people are claiming that there is digital transformation happening – when really it is just automating legacy processes. It’s improvement for sure. Less time for customers, less money for providers – but it’s not ‘transformation’, a word possibly even more abused than innovation.” Original source: Putting the transformation into digital

Link: Putting the transformation into digital

“Too many people are claiming that there is digital transformation happening – when really it is just automating legacy processes. It’s improvement for sure. Less time for customers, less money for providers – but it’s not ‘transformation’, a word possibly even more abused than innovation.” Original source: Putting the transformation into digital