Manton reviews ChatGPT Pulse: it might drive traffic to more websites, going around Google:
There’s something else about how this works that is fundamentally different than current chat-based AI where people are looking for answers. Instead of replacing a Google search, it’s adding opportunities to point to other websites and blogs. Because it’s proactively pushing stories to you that you may never think to look for, it should increase referrers to websites instead of subtracting them. Not enough to offset the lost Google searches, but still notable.
Enterprise AI not legible. If you can’t measure it, you can’t ROI it: “It’s easy for an employee to say, ‘Yes, this will help me,’ but hard to quantify how. And if they can’t quantify how it’ll help them … it’s not going to be a long discussion” over whether the software is worth paying for, Thompson said. // And: it’s a “challenge for businesses is that there’s this leap of faith moment where you try to justify it with the return-on-investment calculation, which is hard to figure out.”
🔗 Microsoft Hopes Hastened AI Rollout, Price Discounts Can Fuel Office 365 Growth
“But after nine months on the market, fewer than 5% of Salesforce’s more than 150,000 customers are paying for Agentforce, according to the company’s disclosures. And more than half of customers that are using Agentforce are still testing it without paying.”
🔗 Marc Benioff Said AI Was Easy. A ‘Crazy’ Team at Salesforce Proved Him Wrong