Making users more productive

“We’ve come to understand that productivity software is always evolving, and it’s our responsibility to bring the customer along a journey of constant improvement as opposed to dropping major releases every few years.”

Two points:

  • That stance is fun: we need to put in new features, and we need to educate users about them. This is a tricky position: users don’t know what they want (when they want to stay the same). But I think for productivity software it’s true, if done right. (Remember when people went ape-shit over “the ribbon”?)
  • Good job for Javier and the team. It’s a long way from systems management!

I’ve used Acompli/Outlook for awhile. It’s great stuff. I like the feature, but also the fact that they keep evolving it and working on it. Despite it being an acquisition, infeelnlike it


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