Tag: government
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Link: Lessons from the UK Government’s Digital Transformation Journey
It’s probably OK: In any organisation that’s been around for a while, ways of doing things build up and often disconnect from the reasons they were put in place. Things are cited as “rules” which are really just norms. We had to get really good at working out the difference, and on pushing back on…
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Link: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them. This is in contrast to 41 per cent over all the six industries surveyed, which compris
Just over half of government IT work relies on outsourcing, 10% higher than private sector average: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them…. This is in contrast to 41 per cent over all the six industries surveyed,…
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Link: Project vs. product management, in government
Good discussion of doing product management instead of project management. Also, discussion of user metrics to track design and usability: “Defining success metrics helps you focus on what’s important in your product and how well it solves the problems you’ve identified. Defining key steps the user must take is also important in order to shine…
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Link: Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization
Some points: focus on using existing data more, in new ways. usually, it’s jus optimization good chart of types of projects. Original source: Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization
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Link: Without a formal mandate
“In almost every case there are stakeholders who are moved by quantitative data (say the percentage of phone calls that could be avoided.) There are also other stakeholders who connect with qualitative human stories. The magic really happens when you offer both types of evidence. Telling the stories, and backing them up with data points…
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Link: Australia’s Digital Transformation Stumbles Badly
“Many Australians, especially the poor, now see their government using digital technology as an indiscriminate, uncaring, and illegal club to beat them with. The government’s planned use of facial recognition to determine if a welfare recipient should receive benefits will do nothing to change their minds.” Original source: Australia’s Digital Transformation Stumbles Badly
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Link: Toxic Technology: the growing legacy threat
“The UK Government Digital Service recently wrote about how they understand legacy and suggested a number of factors that contribute to technology being considered legacy: being poorly supported, hard to update, poorly documented, non-compliant or inefficient. The range of breadth of these negative characteristics runs counter to an often passive view of legacy: stable historic…
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Link: Government services must go digital, lawmakers urge in new bill
“The bill text points to an Internal Revenue Service report in which the agency shares that, for the fiscal 2014, live assistance cost between $42 and $53 per inbound correspondence. Digital transactions in the same time period, in contrast, cost the IRS just $0.22.” Original source: Government services must go digital, lawmakers urge in new…
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Link: Making public policy in the digital age – digital HKS
When you can put our releases weekly, how do you channel the feedback to government policy and laws? We’re used to policy being static, and slow. But with a small batch approach, you could experiment and change policy, just like you can the software. It’ll likely be a long, long time before that happens, but…
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Link: U.S. CIO Suzette Kent: Don’t change IT modernization plan; ‘turbo boost’ it
When it comes to digital transformation, the goal of businesses is to drive profit, or more broadly, get more money. Finding government’s goal is a tad more tricky. Here’s a good, brief explanation: ‘The end goal of all this, Kent reminded the crowd, is to improve agencies’ ability to achieve their various missions, deliver “excellent”…
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Link: ‘Blockchain’ is meaningless, government edition
A laundry list of other content about blockchain in government. ‘Lemieux is also well-acquainted with misconceptions about the capabilities of blockchains. “The concept of trustworthiness — at least from an archival science perspective — goes far beyond what the blockchain can do, or even promises to do, in most cases,” she said. This idea implies…
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Link: Survey: people want tech more regulated
“A majority of Americans are now concerned that the government won’t do enough to regulate how U.S. technology companies operate, according to an Axios-SurveyMonkey poll. Across the board, concern about government inaction is up significantly — 15 percentage points — in the past three months.” Original source: Survey: people want tech more regulated
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Link: The rise and fall of 18F
“By most metrics, 18F is withering away.” Original source: The rise and fall of 18F
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Link: ICE to begin tracking vehicle license plates
Original source: ICE to begin tracking vehicle license plates
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Link: The Problem With Courting Amazon
‘The question of whether, or how much, incentives actually spark a community’s economic growth is still unsettled. That’s partly because coming to any bottom-line answer is extremely difficult given all the possible variables in any scenario. “The overall conclusion is that effectiveness is there,” says Peter Fisher, a professor emeritus at the University of Iowa…
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Link: An argument against Amazon HQ2 tax breaks, sort of
‘“The bidding process with Amazon shows why we need the federal government to help support cities and communities across America for 21st century jobs,” he said. “Right now, cities have been left to fend for themselves and are desperate to attract any tech jobs. If the federal government were to support fiber and broadband in…
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Fixing government procurement one process at a time
Part of the problem, according to the General Services Administration’s Bill Zielinski, is that many agencies still try to scope out modernization projects with highly specific technical requirements. “We define not only the business outcome that we’re trying to achieve,” Zielinski said at the FCW-hosted IT modernization event, “but we have that tendency to say,…
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The fight for money between states and cities
The miniature culture wars fought between cities and states—such as North Carolina’s tussle with Charlotte over its anti-discrimination rules—are well known. The financial tensions between them are quieter but as important. “Money is usually the main problem,” says Larry Jones of the United States Conference of Mayors, and especially divisive in lean times. Link
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Link: IDC: Federal government seeing cloud spending push
“In addition, the government plans to increase PaaS spending from $227.1 million in FY15 to $231.3 million [in FY16].” We’re still in a phase where categorization causes weird slices of spend like this, but there you have it. More figures on “cloud” spending in the piece. Source: IDC: Federal government seeing cloud spending push
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