Tag: digitaltransformation
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Link: Digital operating mode
“So to apply this to a public service, first map your value chain. Identify those areas where you are just providing an intermediary role, which could be replaced by an internet enabled service, that adds little value and just slows things down. Design those roles out of the process, then assemble the tech needed to…
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Link: Australia’s Digital Transformation Stumbles Badly
“Many Australians, especially the poor, now see their government using digital technology as an indiscriminate, uncaring, and illegal club to beat them with. The government’s planned use of facial recognition to determine if a welfare recipient should receive benefits will do nothing to change their minds.” Original source: Australia’s Digital Transformation Stumbles Badly
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Link: What’s really driving digital transformation globally? IDC has answers
IDC survey on digital transformation says organizations are motivated to get more “productivity” and be more competitive, among other survey findings. And, as always, “the biggest barriers are people oriented.” Original source: What’s really driving digital transformation globally? IDC has answers
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Link: Red Hat’s only business plan is to keep changing plans | ZDNet
A full on digital transformation pitch from Red Hat’s CEO. Original source: Red Hat’s only business plan is to keep changing plans | ZDNet
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Link: Government services must go digital, lawmakers urge in new bill
“The bill text points to an Internal Revenue Service report in which the agency shares that, for the fiscal 2014, live assistance cost between $42 and $53 per inbound correspondence. Digital transactions in the same time period, in contrast, cost the IRS just $0.22.” Original source: Government services must go digital, lawmakers urge in new…
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Link: Digital transformation in power generation and delivery
“Over the next decade, the electricity industry is predicted to unlock approximately $1.3 trillion in value through development and digitization of infrastructure, including platforms, devices, as well as cloud and advanced analytics.” With the “greatest opportunities are predicted at the retail (8.5% EBIT improvement) and generation (6.6%) levels.” Original source: Digital transformation in power generation…
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Link: How Insurance Giant Allstate Is Using Cloud Tech to Build New Businesses
“When you’re an 86-year-old company things have done a certain way, there are rules in place because of what someone did 10 years ago,” says Opal Perry, vice president and divisional chief information officer of claims for Allstate. “Now, instead of a 200-person team, you have small six- and eight-person teams working on things. It…
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Link: A look inside American Family Insurance’s digital transformation office
“More specifically, our definition will include leveraging technologies, such as AI, machine learning or robotic process automation, but it’s really about data and how we’ll utilize it. Like most insurers, we have decades of outcome data. Now, with evolving capabilities, the availability of new data sources and advances in analytical modeling, we can marry historical…
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Lineworkers and developers working side-by-side to improve Duke Energy’s software, with John Mitchell – Software Defined Interviews #68
This is a great conversation with John Mitchell about Duke Energy improving it’s software capabilities, doing “digital transformation,” as the kids like to call it. We start from the beginning of what kicked the company off, a shift from COTS software to mobile apps and analytics. Also see full show notes.
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Link: Appian survey: Big obstacles to digital transformation
Vendor survey done with 463 respondants over on DevOps.com, good news topics: “A lack of IT skills was reported by 82 percent; 91 percent are struggling with technical debt; 20 percent have huge application backlogs of more than 50 new app requests; and 72 per cent said they don’t have confidence in being able to…
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Link: Considering “Digital Transformation”
“That’s why agile methodologies such as DevOps are so important, not in themselves (yes, that would be putting the cart before the horse again) but because they give businesses an approach to innovate at high speed.” Original source: Considering “Digital Transformation”
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Link: What Successful Digital Transformations Have in Common
Some good little zingers, if you trust the interpretation which is a bit wild at times. Link to original
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Digital transformation progress report – Home Depot builds a digital future
“Last year [2014], about 40% of all the orders generated on homedepot.com actually finished in one of our orange box stores. Customers find it incredibly convenient to be able to pick up a product when they wanted to. They didn’t have to worry about whether or not it was on their doorstep. And so that…

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