Tag: AAdvantage
-
There is wide agreement that AMS<->LCY is the perfect flight.
-
United credits tech and staff investments for rising NPS scores – A rare example of an enterprise praising better user experience for helping the business. // “to create an airline that customers choose to fly, we need to deliver a great customer experience.”
-
Travel Spending On Track To Return To Pre-Pandemic Levels By End Of 2024 – ”Global travel spending is roaring back and will fully recover to pre-pandemic levels by the end of 2024, surpassing $2 trillion.”
-
What connected-car services are consumers willing to pay for? – There’s some fun stated-preferences versus revealed preferences in there.
-
Link: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site
“According to research by Evercore Group L.L.C., Booking.com’s “testing drives conversions across the whole platform at 2–3 times the industry average.” That means massive increases to their revenue and bottom line.” How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site https://blog.usejournal.com/how-booking-com-a-b-tests-ten-novenonagintillion-versions-of-its-site-25fc3a9e875b via Instapaper Source: How Booking.com A/B Tests Ten Novenonagintillion Versions of its Site
-
Link: Amazon pushes further into insurance with its latest investment
“Amazon’s Indian venture is probably a springboard for a move towards more established markets. India is some way away from Amazon’s key US and European markets, suggesting that it’s using India as a test lab for expanding its insurance operations. However, Amazon’s decision to flex its insurance muscles in India is probably also down to…
-
Frequent flyer programs drive billions(?!) in revenue
Delta Air Lines Inc., the world’s second-largest carrier, said it expects that its American Express partnership will yield $4 billion in revenue per year by 2021, rising by more than $300 million annually until then. Those sums translate to a very high margin of profit, Delta executives have acknowledged, but they’ve decline to specify further.…
-
Here’s why you should expect airline disruptions to get worse
It’s nice how they turn it around at the end. Here’s why you should expect airline disruptions to get worse
-
A long wait for a scanning machine can induce many of us to start asking ourselves if we have perhaps after all left home with an explosive device hidden in our case, or unwittingly submitted to a months-long terrorist training course. A Week at the Airport, Alain de Botton
-
“You guys keep asking about that [the IPO] . . . we try to slow down. I don’t think we could move any faster, I don’t think we feel any extra impetus to move faster,” Mr Cannon-Brookes said “There is no time in the future by which it has to be done, it could never happen, we…






You must be logged in to post a comment.