Taking a careful approach to AI in marketing - There’s a lot of analysis that we should all be doing with marketing, but it’s often hard to get at data and figure out what to do with it. // “Fifteen percent said that more than a quarter of their tasks today are intelligently automated, but they expect that to increase to 78% in five years."
The Artists and Cartoonists Who Designed Pee-wee Herman’s World - “I remember feeling giddy most of time we were in production, not from the legendary amount of pot consumed, but from anticipation that we were going to blow people’s minds. We were excited and felt lucky to have an audience for our artwork."
How Can CIOs Communicate the Business Value of IT? - Talk with biz-normals about how technology can make the organization better, not on the activities that’s required to do so: “IT demonstrates value when we enable business outcomes, not when we report effort expended, resources consumed or work done…. Highlight the impact technology can have on business outcomes, so the value in the investment is recognized and IT gets the funding it needs.”
UK.gov efficiency hurt as legacy tech upgrades stall - Security is always the FUD-stick: “Dame Meg Hillier MP, PAC chair, said: ‘Whitehall’s digital services, far from transforming at the pace required, are capable of only piecemeal and incremental change. Departments’ future-proofing abilities are hobbled by staff shortages, and a lack of support, accountability and focus from the top. In particular, a lack of cyber-security experts should send a chill down the government’s spine.'"
US Banks Must Get Ready For Open Banking Now - Banks and regulations: the source of enterprise tech spend! It’ll probably make banking better for individuals too.
What is an Authority to Operate (ATO)? - Governance in the military.
Salesforce CEO takes another bold stand on remote work - Another chapter in the no one knows WTF on WFH deal saga: “For my people that’s my message. They need to mix in person and remote together. Our engineers are extremely productive at home. We have lots of people who are extremely productive at home. But there also has to be sales people being productive in the office selling to customers and we need to make it all work."
DevOps Patterns for Private Equity: Technology organization strategies for high performing software investments - Wait, wut? As someone in the Software Defined Slack quipped, this should really be sponsored by Thomo Bravo, Silverlake, Vista, etc.
VMware Introduces Frameworks And Services At Explore Conference To Enable Enterprise Adoption Of Generative AI - Quick analysis of VMware’s AI strategy.
Everyone is Busy: Who Has Time to Transform? - Mark tries to crack the “how to engineer a corporate structure, plan, and incentive plan to actually change” problem of digital transformation. I think the answer is: make small goals that you do on a short (quarterly) basis instead giant, waterfall annual strategy plans. // “My role at USCIS involved a huge transformation project. Our initial mistake was to think of it as a monolithic effort; we were going to make all the agency’s paper processes into digital processes. It would have been better to clarify the business outcomes, which were achievable. We knew we wanted to reduce the amount of paper that moved between our offices; that let us prioritize addressing the parts of the business that moved the most paper. We knew we wanted to be better at detecting fraudulent applications; that clarity let us focus on the types of immigration benefits most susceptible to fraud. And so on for our other goals. With this clarity, we tied the transformation to everyday activities rather than going off and building technical infrastructure as a sideline project."