Affording your AI chatbot friends – ‘An “AI Agent” is just a model with access to tools like “escalate ticket”, “run SQL query”, or “draw an image”. The rest of the hype comes from fitting it into existing workloads like ETL nonsense with MuleSoft or something banal like that. This is really what all the hype is about: hooking AI models up to existing infrastructure so that they can do “useful things”.’