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Getting ready for an AI app influx. Did we learn from the digital transformation era?

Will IT get ahead of the chaotic introduction of a new technology, AI, into their organization? Probably not, they rarely do, creating Shadow Whatever the New Tech is. But, for those that do, here’s Tony and I’s recommendations. Platform engineering’s etc. This our second Tanzu Talk livestream. We do it weekly on Tuesdays at 4pm Amsterdam time/10am Eastern time. 🔗 Getting ready for an AI app influx. Did we learn from the digital transformation era?

A fantastic summary of what it feels like to read most executive-level (marketing/comm/) content, on any topic:

If you want to hear some corporate gibberish, OpenAI interviewed executives at companies like Philipsand Scania about their use of ChatGPT, but I do not know what I gleaned from either interview – something about experimentation and vague stuff about people being excited to use it, I suppose. It is not very compelling to me. I am not in the C-suite, though.

Good blog post overall, ending with:

It turns out A.I. is not magic dust you can sprinkle on a workforce to double their productivity. CEOs might be thrilled by having all their email summarized, but the rest of us do not need that. We need things like better balance of work and real life, good benefits, and adequate compensation. Those are things a team leader cannot buy with a $25-per-month-per-seat ChatGPT business license.

🔗 A Questionable A.I. Plateau

“in the era of the working class teen, you could get a job at a video store and still afford a car and drive around with your friends and feel free. The sense I had, my friends had, that the world we lived in was temporary, fading fast, was not unique to us, to the working class teens of Buffalo and Rochester and Detroit and Grand Rapids.” // A glimpse of Gen-X nostalgia to come (“Back in my day…"), but a sort of culture plan too. // Big All the Real Girls vibes.

🔗 the last working class teens

“In software development, we have 18,000 developers at the company that use coding agents today to optimize our development process,” Hari Gopalkrishnan. “We’ve already seen 20% productivity [boosts] coming out of those parts of the lifecycle, which we are now reinvesting next year into new growth programs.”

🔗 Bank of America runs 270 AI models across operations

Execs have little knowledge or how things actually work, giving then false hopes on how AI can improve things and replace workers

“In our recent survey of 1,400 U.S.-based employees, 76% of executives reported that their employees feel enthusiastic about AI adoption in their organization. But the view from the bottom up is less sunny: Just 31% of individual contributors expressed enthusiasm about adopting AI. That means leaders are more than two times off the mark.” And: “This disconnect is a symptom of a broader executive blind spot: They’re not especially attuned to what employees think, and they don’t realize it.

How to write in LinkedIn-style

“It involves posing a provocative question, sharing a vulnerability that you have learnt from (ideally losing your job, pet or parent), using an emoji at the start of each paragraph, and the paragraphs being absurdly short.” 🔗 It pays to speak fluent LinkedIn — if you can crack the bro code