The most common use case for agentic AI is customer service, according to 75% of banks surveyed by Capgemini. Nearly two-thirds use the technology for fraud detection, while 3 in 5 use it for loan processing and customer onboarding.
Also, 84% of apps/uses are built in house:
BNY developed its AI agents in-house, which one-third of banks also reported doing in the Capgemini report. Only 16% reported buying AI agents off-the-shelf.
Posts in "links"
Some of the risks of having AIs write codes and AIso check code, “recursive AI security loops.” There’s also some advice about what to do, a post from Camille Crowell-Lee.
Lawyers love AI
At this point this feels like what it’s showing is that the amount of work needed to do law is crushing and unreasonable. And/or that the potential for profit is so high that taking stupid risks is worth it.
🔗 Vigilante Lawyers Expose the Rising Tide of A.I. Slop in Court Filings
You can probably do it with a spreadsheet.
Tech DEI programs on decline
Major employers including Meta and Google suspended minority hiring targets and dropped some references to “diversity, equity, and inclusion” from their websites and regulatory filings around the time of Trump’s order. Meta and Google also significantly reduced funding for DEI initiatives, such as events, training, and recruiting drives aimed at improving representation of minority groups, according to company announcements and employees.
🔗 Google, Microsoft, and Meta Have Stopped Publishing Workforce Diversity Data
"The core IT spending is now projected to hit $3.45 trillion"
“Gartner is now projecting that datacenter systems spending in 2025 will rise by 46.8 percent to $489.5 billion, which is an incremental $14.6 billion in spending in the datacenter for hardware and base systems software. The core IT spending is now projected to hit $3.45 trillion, an incremental $59.8 billion in spending and representing a 12.5 percent growth over the $3.06 trillion in core IT spending in 2024.”
🔗 Gartner Raises 2025 IT Spending Forecast, Puts Out 2026 Prediction - IT Jungle
Elon Musk on prison reform: “I think we might maybe able to give people — if somebody committed crime — a more humane form of containment of future crime. You say, ‘You now get a free Optimus and it’s going to follow you around and stop you from doing crime.’ But other than that, you get to do anything… You don’t have to put people in prisons and stuff.”
🔗 The wildest stuff Elon Musk said at Tesla’s shareholder meeting - Sherwood News
Corporate culture can just be a tool to match the needs of the moment.
The conclusion here is clear: the industry will want different things from you as it evolves, and it will tell you that each of those shifts is because of some complex moral change, but it’s pretty much always about business realities changing. If you take any current morality tale as true, then you’re setting yourself up to be severely out of position when the industry shifts again in a few years, because “good leadership” is just a fad.
”Buyers are relying on AI-driven tools and insights to shape decisions, with 77% of B2B buyers depending more on AI tools than traditional search engines.”
If you’re into release notes, this is a good one. Also, they’ve been steadily making microphone control more like the desktop.