The new spreadsheet? OpenAI introduces ChatGPT Enterprise for businesses - Can handle longer conversations, encryption, by default doesn’t share your stuff with the training AI, and SOC2 accounting controls. Also, of course, an admin panel.
Europe’s new rules for Big Tech start today. Are they ready? - “Under the DSA digital service providers - including hosting services, online platforms, VLOPs and even intermediary service providers like ISPs - have obligations to ensure that products sold are safe and not counterfeit, and to eliminate advertising that targets minors or is served using sensitive data. Another requirement is to get rid of dark patterns in advertising. Clarity on how orgs moderate content and a requirement to present their algorithms for scrutiny is also required.” And larger services that reach 45m+ EU people have more, they “have to share data with ‘vetted’ researchers and governments, allow users to opt out of profiling recommendations, submit to regular audits, and have risk management and a crisis response plans in place."
US judge: Art created solely by artificial intelligence cannot be copyrighted - This is going to be weird for a few years, at least.
Generative AI dominates VMware Explore news - AI uses in the VMware stack.
Developers Are the Future Of VMware (Part 2): Multi-Cloud and AI | by Torsten Volk - Good examples and thinking on using LLM AI in systems management stuff, in this case with VMware Tanzu and Aria.
VMware Explore’s 5 Big Reveals: Updates To Tanzu, vSAN, NSX+, Workspaces And An AI Deal With Nvidia - As it says. Includes some actual deal size info for Tanzu and Workspaces.
Culture vultures - “Traditional word-based culture—and, sure, I’ll stick Twitter into that category—is now a feeding ground for vultures."
Non-knowing growing - “…non-knowing, growing. It’s what babies do when they learn to walk. They get up, they fall over, they get up, they fall over, and they gradually figure out what walking is. They don’t know how to walk.” // If you’re open enough to the universe, you make sure that doesn’t ever stop.
It’s Time To Tell The Healthcare CX Story In Terms Of ROI - The focus is healthcare, here, but this applies to all industries: “Meeting with C-suiters and boards of directors, the disconnect is pretty clear. While CX pros (in many industries, not just healthcare) tend to talk about customer experience improvements in terms of better, CX-specific metrics, they fail to connect those changes to things that matter to the decision-makers and budget-holders. On the other hand, when we talk about the impact that better CX can have on key business goals — increased revenue, lower cost, and improved resilience — I see those business leaders lean in and say ‘Tell me more.'” // I’m befuddled as to why this is still a problem after decades. Is this not institutionalized thinking in IT? That is, each generation has to rediscover this.
How Barbie Went Viral - “by creating meme-able content, centering your audience instead of yourself, inviting connection, and building in the right incentives, you can increase the odds of a lightning strike” // Yes, and…it is so exhausting to have to be your own marketing agency.