The 2025 CEO Agenda: Leading in an AI-Driven World, IDC - “In what areas have you achieved measurable business benefits from GenAl initiatives?": Increased operational efficiency: 31%; Improved customer satisfaction: 30%; Improved business resilience: 27%. n=278 CEOs.
Posts in "links"
Microsoft is pushing Copilot, but everyone just wants ChatGPT - The ChatGPT brand is strong: “OpenAI has said it has 3 million paying enterprise customers, and that number is growing fast. Microsoft told employees that “multiple dozens” of customers have over 100,000 paying users, which would work out to a floor of 2.4 million paying Copilot licenses, but the company hasn’t shared an exact figure."
How Goodyear is trying to meet its “big, hairy, audacious goal” - time for tech execs to step up to agentic AI, says CDO Mamatha Chamarthi - Helping “coach” sales people is a popular AI use case. You can imagine prompts like “given what we know about this customer and their business, what products should we sell to them and how should we pitch them? Also, how can we maximize volume, profit, etc.?"
Private Cloud vs. Public Cloud in Federal IT Modernization - More on the Broadcom private cloud survey.
Expert Generalists - ”Traditional interview loops still revolve around product trivia - “Explain Spark’s shuffle stages,” “How does Databricks Delta time-travel work?” A candidate who has never touched those tools can still be exactly the kind of person we need: someone who quickly grasps unfamiliar concepts, breaks complex systems into manageable parts, and collaborates across functions. Focusing on a single stack or cloud provider risks filtering out such talent.”
Training LLMs on books judged as fair use - “In a nutshell, the judge says that legally purchased books can be used to train AI, as long as the models do not reproduce verbatim the original copyrighted works. Pirated books, of course, are a separate issue. They are unlawfully acquired! We can’t steal a book from a store, regardless of what we planned to do with it."
SB Payment Service Scales Applications with VMware Tanzu Platform - “SB Payment Service offers multiple e-commerce merchants a centralized service that integrates various payment methods through a single API. With a lean team of 20 developers and five operators, SB Payment Service has achieved remarkable success using Tanzu Platform, processing a staggering 8 trillion yen in transactions annually with zero downtime."
Datadog DASH: A Revolving Door Of Operations And Security Announcements - This is probably a good list of the things analysts will ding you for in AI marketing: “Missing from DASH, as if nonexistent, was any conversation about AI hallucinations, the computational cost of these “intelligent” systems, and the human expertise that these tools might inadvertently deprecate."