How B2B Organizations Can Win With Younger Buyers - What the kids are up to. This feels like a description of youth of all generations. As the kids age in power, they both get tired, have their own kids, or otherwise just get tired and want to delegate, have help, or just coast. Until then: so much energy! So much flat hierarchy! So much energy! So much caring!
“Analogpunk, or, Tools, Shoes and Misery,” Bruce Sterling SXSW 2024) - He has a skill for turning mundane objects into lectures and relating them to culture. Put in direct link to MP3.
State of Platform Maturity in the Norwegian Public Sector - Hans Kristian Flaatten - If you’re interested in how the Norwegian government is using cloud native stuff (like Kubernetes), this is a survey readout circa 2023/2024.
“Designing for Success: UX Principles for Internal Developer Platforms,” Kirsten Schwarzer, KubeCon EU, March, 2024. - - Good tour of applying design-think to platforms. That is, what do designers do on platform engineering teams. Some items: (1) Do at least one hour long user interview a week. This gives you an idea of what your users (developers) are doing, struggle with, how your improvements are helping or not, and give you data to decide what to do next. The last is especially useful for fending off The Boss and others who have suggestions that are not helpful: show them the data about what is, at least that you do things driven by analysis, not hunch. (2) Progressive disclosure - only show what people need for a given talk, not everything the tool can do. Can help with cognitive (over)load. (3) Errors are a good source for finding what’s wrong.
“Boosting Developer Platform Teams with Product Thinking,” Samantha Coffman, KubeCon EU, March 2024.
A lot of good commentary and advice on product managing the platform, some techniques, mindsets, etc. Chief among them: focus on the value/problem you’re solving first, then how you solve it second…also trying to quantify what the problem is so you can measure if it’s fixed, and prioritize it.
Sometimes, Lipstick Is Exactly What a Pig Needs! - Abby Bangser, Syntasso & Whitney Lee, VMware - How can you start to take a design/UX-driven approach to building your platform (you know, your pile of Kubernetes stuff to pull it all together for app developers)? Whitney Lee & Abby Bangser have a good mind-model to think about designing the interfaces (how people use parts of that stack). Thinking through how you design your platform “interfaces” for app developers is especially important if you’re building your own stack instead of buying one of the already integrated ones.
“We gave a profession of bullshit generators access to GPT-4. You won’t believe what happened next.” - If the work you’re doing is predictable - in this case, a lot of the junior level work at management consulting firms to come up with new strategies and GTM - the AI can help. The positive side: if you’re considering getting the consulting firms to bootstrap your annual planning, try a week with ChatGPT instead and see if it feels the same. Then don’t hire them, as much? Also, the AI is good at hype-marketing.
A new way of thinking about open source sustainability - If you’re using open source components in your IT stack, don’t forget that long term reliability and stability is costly, and worth paying for.
Did I Make a Mistake Selling Del.icio.us to Yahoo? - Plan to never get past slide one: “Any decision was an endless discussion. I remember once, we had to present to a senior vice-president. We had a 105-slide deck prepared, and we didn’t get past the second slide because they ratholed about one fucking slide. It was a miserable environment."
Second Wave DevOps - The tools keep changing: “Let’s face facts: our implementation is what’s letting us down. What worked for John and Paul in 2009 is, in broad strokes, exactly what we have been asking every single DevOps practitioner to do since. We’ve replaced all the individual tools in the system multiple times (look at the CNCF Cloud Native Landscape for the evidence): less automated infrastructure, more infrastructure as code; less monitoring, more observability; less data centers, more cloud; less svn, more git; less virtual machines, more docker; less capistrano, more kubernetes; less hudson, more github actions. The problem isn’t that we haven’t optimized each individual part of the system enough. We’ve built more efficient tooling at every step. But the way the whole system is put together? The experience of using it? That’s basically identical to how it was in 2009, and it’s the reason we’re stuck."