Link: The chemistry of enthusiasm

“In our view, too many companies try to raise engagement by launching disconnected initiatives like wellness programs. Such initiatives might improve employee morale slightly and serve other purposes, but they’re detached from customers’ priorities. They lack the specific mechanisms that lift employee engagement the most over a long period and link directly to customer advocacy.”
Original source: The chemistry of enthusiasm

Link: Gartner: IT spending to hit $3.7 trillion thanks to record 6.2% growth in 2018

“This is the highest annual growth rate that Gartner has forecast since 2007 and would be a sign of a new cycle of IT growth,” said John-David Lovelock, a research vice president at Gartner. “However, spending on IT around the world is growing at expected levels and is in line with expected global economic growth. Through 2018 and 2019, the U.S. dollar is expected to trend stronger while enduring tremendous volatility due to the uncertain political environment, the North American Free Trade Agreement renegotiation and the potential for trade wars.”
Original source: Gartner: IT spending to hit $3.7 trillion thanks to record 6.2% growth in 2018

Link: GDPR Seen Slowing AI Innovation

Given all the Facebook stuff, I think less balancing towards the side of the robots would probably probably be good:

‘A recent study advocating a U.S. strategy for developing machine intelligence also noted the potential barriers to development that include GDPR and other data privacy efforts. The study released by the Center for Strategic and International Studies warned that the shift to “data localization” will require “balancing legitimate concerns around privacy and consumer protection both in the United States and abroad with the need for an open, flexible data ecosystem that supports innovation and experimentation in AI.”’
Original source: GDPR Seen Slowing AI Innovation

Link: Serverless Architectures: A Paradigm Shift in …

“One of the biggest security upsides to developing on serverless architectures is that organizations don’t have to deal with the daunting task of having to constantly apply security patches for the underlying operating system. These tasks are now in the domain of the serverless architecture provider.”

The rest – the application code – still needs to be secure. Of course.
Original source: Serverless Architectures: A Paradigm Shift in …

Link: Why Zuckerberg’s 14-Year Apology Tour Hasn’t Fixed Facebook

“There is no other way to interpret Facebook’s privacy invading moves over the years—even if it’s time to simplify! finally!―as anything other than decisions driven by a combination of self-serving impulses: namely, profit motives, the structural incentives inherent to the company’s business model, and the one-sided ideology of its founders and some executives. All these are forces over which the users themselves have little input, aside from the regular opportunity to grouse through repeated scandals.”
Original source: Why Zuckerberg’s 14-Year Apology Tour Hasn’t Fixed Facebook

Link: Digital Disruption at Volkswagen Group: Is It All About Cars?

Some actual good, interesting applications for ML stuff here, in industrial design. Check out the bike frame example.
Original source: Digital Disruption at Volkswagen Group: Is It All About Cars?

Link: Digital Disruption at Volkswagen Group: Is It All About Cars?

Some actual good, interesting applications for ML stuff here, in industrial design. Check out the bike frame example.
Original source: Digital Disruption at Volkswagen Group: Is It All About Cars?

Link: Inside Synchrony Financial’s Innovation Lab

“One thing that was great to see was that cross-functional barriers went away” once the new lab was set in motion, Arghirescu said. “Innovation became an entity.” People in the lab were given the authority to make decisions. A commitment was made to agile development.
Original source: Inside Synchrony Financial’s Innovation Lab

Link: Inside Synchrony Financial’s Innovation Lab

“One thing that was great to see was that cross-functional barriers went away” once the new lab was set in motion, Arghirescu said. “Innovation became an entity.” People in the lab were given the authority to make decisions. A commitment was made to agile development.
Original source: Inside Synchrony Financial’s Innovation Lab

Link: Eden: The Tech That’s Bringing Fresher Groceries to You

Wal-mart using ML and analytics to keep food fresher:

“For example, take everybody’s favorite, the banana. This tasty fruit is consistently among the best-selling grocery items in Walmart’s U.S. stores. Bananas travel from seven countries in Latin America to over 4,000 stores in the U.S. On such a long road, what happens to those bananas if temperatures in the container trucks exceed acceptable ranges? In the future, Eden will be able to recalculate the freshness factor and re-route the shipment immediately. The bananas end up in a closer store to optimize freshness, consumers take home a delicious bunch, and everyone is happy.

Eden also helps eliminate food waste. Our goal is to eliminate $2 billion in waste over the next five years. Already, Eden is being used in 43 distribution centers and has prevented $86 million in waste from happening.

What was once a manual inspection process is now more efficient and thorough than ever.”
Original source: Eden: The Tech That’s Bringing Fresher Groceries to You

Link: Eden: The Tech That’s Bringing Fresher Groceries to You

Wal-mart using ML and analytics to keep food fresher:

“For example, take everybody’s favorite, the banana. This tasty fruit is consistently among the best-selling grocery items in Walmart’s U.S. stores. Bananas travel from seven countries in Latin America to over 4,000 stores in the U.S. On such a long road, what happens to those bananas if temperatures in the container trucks exceed acceptable ranges? In the future, Eden will be able to recalculate the freshness factor and re-route the shipment immediately. The bananas end up in a closer store to optimize freshness, consumers take home a delicious bunch, and everyone is happy.

Eden also helps eliminate food waste. Our goal is to eliminate $2 billion in waste over the next five years. Already, Eden is being used in 43 distribution centers and has prevented $86 million in waste from happening.

What was once a manual inspection process is now more efficient and thorough than ever.”
Original source: Eden: The Tech That’s Bringing Fresher Groceries to You

Link: ‘Blockchain’ is meaningless, government edition

A laundry list of other content about blockchain in government.

‘Lemieux is also well-acquainted with misconceptions about the capabilities of blockchains. “The concept of trustworthiness — at least from an archival science perspective — goes far beyond what the blockchain can do, or even promises to do, in most cases,” she said. This idea implies that records are accurate, “which is not something typically in scope of a good number of blockchain solutions” and exaggerates their reliability, which is an “issue if you have poorly written smart contracts or novel and untested consensus algorithms.” It also exaggerates claims of authenticity, which relies on the robustness of whatever identity system is paired with the blockchain. “Finally, immutability implies permanence, and there’s no guarantee that ledger records created and kept on chain will last, even with lots of copies around, because of technological obsolescence and the fact that incentives to keep the system going may die off after a time,” she said.’
Original source: ‘Blockchain’ is meaningless, government edition

Link: A 2-Year Stanford Study Shows the Astonishing Productivity Boost of Working From Home

“the robust, nearly two-year study showed an astounding productivity boost among the telecommuters equivalent to a full day’s work. Turns out work-from-home employees work a true full-shift (or more) versus being late to the office or leaving early multiple times a week and found it less distracting and easier to concentrate at home.”
Original source: A 2-Year Stanford Study Shows the Astonishing Productivity Boost of Working From Home

Link: Insurers go all-out on mobile, but what comes next is elusive

“74% of Canadians begin their insurance research journey online, with 25% of those using a smartphone only. Further 61% of this segment will immediately abandon a broker’s website if not considered mobile-friendly, and a full 50% of Canadian consumers believe that if a company does not have a mobile website it does not care about that customer’s business”

Better have a mobile app.
Original source: Insurers go all-out on mobile, but what comes next is elusive

Link: When AI meets digital transformation: 4 areas where AI fits now | The Enterprisers Project

Still no case studies of enterprises actually using AI/ML, but some interesting examples of “boring” enterprise workflows that could be automated with some machine learning, like accounting.
Original source: When AI meets digital transformation: 4 areas where AI fits now | The Enterprisers Project

Link: U.S. CIO Suzette Kent: Don’t change IT modernization plan; ‘turbo boost’ it

When it comes to digital transformation, the goal of businesses is to drive profit, or more broadly, get more money. Finding government’s goal is a tad more tricky. Here’s a good, brief explanation:

‘The end goal of all this, Kent reminded the crowd, is to improve agencies’ ability to achieve their various missions, deliver “excellent” customer service and “be great stewards of taxpayer money.”’

Most people forget that last part: ensuring that the money is well spent.
Original source: U.S. CIO Suzette Kent: Don’t change IT modernization plan; ‘turbo boost’ it

Link: Dell Technologies’ “essential infrastructure” strategy

“We divested Dell services. We divested [VMware’s] vCloud Air, and really began to clean up the portfolio to drive forward Michael [Dell’s] vision that the world is going to need an essential infrastructure company. It might not be the sexiest play in IT, but absolutely at the end of the day, all this stuff has got to run on something. We’re proud to be that something.”
Original source: Dell Technologies’ “essential infrastructure” strategy