🗂 Link: IT departments spend millions tackling performance issues in complex IT

The vast majority of CIOs expect to deploy new technology stacks in the next 12 months. Most CIOs said they are already using or are planning to deploy microservices (88%), containers (86%), serverless computing (85%), PaaS (89%), SaaS (94%), IaaS (91%) and private cloud (95%) in the next 12 months.

CIO responses captured in the 2019 research indicate that lost revenue (49%) and reputational damage (52%) are among the biggest concerns as businesses transform into software businesses and move to the cloud.

Source: IT departments spend millions tackling performance issues in complex IT

🗂 Link: Digital banks on track to treble customers in next year but profits remain elusive

.As they mature, digital startups are now turning their attention from customer acquisition to becoming profitable. With no branch networks and legacy IT systems, digital challengers have a substantially lower cost-to-serve than incumbents of £20-£50 per account compared to £170. Meanwhile, deposit balances for challengers have increased from £70 to £350 per customer. However, this is still dwarfed by the £9000 average for incumbents.However, the majority of new entrants are still not profitable, with the average digital bank losing £9 per customer

Source: Digital banks on track to treble customers in next year but profits remain elusive

Link: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

“We estimate that FY 4Q 19 was the first time MSFT generated as much revenue from running software in its own data centers, including cloud offerings like Azure and Office 365, as well as LinkedIn, Bing, GitHub and Xbox-Live, as it did from software licenses and upgrades, hardware and professional services,” according to the note from CFRA’s John Freeman.

Source: Microsoft milestone: Tech giant’s cloud revenue now matches traditional products, analyst says

Link: Instagram Is Changing How You Shop

When you browse select posts from those brands, you’ll now see a blue “Checkout on Instagram” call-to-action. Click it, and you can select your size, color, billing and shipping details. Instagram will take an undisclosed cut of sales.

Makes a whole lotta sense:

For fashion brands in particular, Instagram shopping adoption has jumped from 12% to 42% year-on-year, proving that the industry is ready to leap at the opportunity to link content and commerce. It’s not just lower price points that are getting in on the action, with adoption rising to 25% among high-end prestige price-point brands. Notably, Louis Vuitton was one of the first fashion brands to leverage shoppable stories during the World Cup in 2018.

Source: Instagram Is Changing How You Shop

Link: Greene steps down as Google Cloud CEO, to be replaced by Thomas Kurian

“We have moved Google Cloud from having only two significant customers and a collection of startups to having major Fortune 1000 enterprises betting their future on Google Cloud,” Greene said.
Original source: Greene steps down as Google Cloud CEO, to be replaced by Thomas Kurian

Link: Rancher Labs Ropes Tencent, Alibaba, Huawei Support Into Containe

“The market has really heated up this year, and clearly that is what’s driving the acquisitions,” Williams said. “I’ve had a half-dozen customers tell me in the last month they see containerization and Kubernetes as the single most strategic project/platform in their company, and the future of their cloud strategy. It is certainly not surprising that companies are acquiring teams with strong container knowledge.”

Williams understandably passed on offering any insight into Rancher Labs’ own future. But he did note that Rancher Labs alone added 27 new customers during the third quarter, with nearly all part of the Fortune 500.
Original source: Rancher Labs Ropes Tencent, Alibaba, Huawei Support Into Containe

Link: ​AppDynamics touts the agility of a startup with the pocket of a global giant

“Our ability to close a customer when Cisco is involved is up to 50 percent faster.”

One of the best advantages of being part of a big, tech company.
Original source: ​AppDynamics touts the agility of a startup with the pocket of a global giant

Link: Subscription businesses, McKinsey

“The subscription e-commerce market has grown by more than 100 percent a year over the past five years. The largest such retailers generated more than $2.6 billion in sales in 2016, up from a mere $57.0 million in 2011.1 Fueled by venture-capital investments, start-ups have launched these businesses in a wide range of categories, including beer and wine, child and baby items, contact lenses, cosmetics, feminine products, meal kits, pet food, razors, underwear, women’s and men’s apparel, video games, and vitamins.”
Original source: Subscription businesses, McKinsey

Link: Red Hat is in the pink: Cracks $3bn revenue run rate as subs take off

“Full fiscal year subscription revenue hit $2.6 billion, up 21 per cent year-over-year”
Original source: Red Hat is in the pink: Cracks $3bn revenue run rate as subs take off

Link: ‘Amazon-proof’ Home Depot builds on its DIY digital foundations

“Versus prior year, our online sales grew 21% in the fourth quarter and 21.5% in fiscal 2017, now representing 6.7% of our total sales. While we are seeing significant growth in our online sales, these online shoppers see the relevance of our stores as approximately 46% of our online U.S. orders are picked up in our stores”
Original source: ‘Amazon-proof’ Home Depot builds on its DIY digital foundations

Link: Is Microsoft Azure really making up ground on AWS?

In terms of raw figures, not growth, Azure is still a way behind. Even a generous assumption of Azure’s share of that US$5.3 billion intelligent cloud revenue figure for the quarter would put it well behind the US$5.1 billion AWS racked in over a similar period. Dave Bartoletti, a principal analyst at Forrester estimates AWS revenue at US$18 billion and Azure, excluding Office 365 and other non-platform revenue, at US$12 billion for the calendar year. “Azure has been growing faster on a smaller base, yes, but in our view, AWS’s growth is still very strong even at their size,” he added. “Azure is giving AWS a run globally, and is close to feature parity on many services. “Azure has also aggressively built out global regions and is on par with AWS for global data centre locations. It’s a healthy and exciting market, and Azure’s doing quite well.”
Original source: Is Microsoft Azure really making up ground on AWS?

Link: Microsoft results show a distributed computing future

“The company reported 98% Azure revenue growth this quarter and commercial cloud revenue growth of 56% year-on-year to $5.3bn. The shift to Office 365 recurring revenue is also beginning to pay off, with the company reporting a 41% increase in Office 365 commercial revenue from installed base growth.”
Original source: Microsoft results show a distributed computing future

​Link: Red Hat on its way to becoming the first billion-dollar-a-quarter open-source company

‘I’ll tell you something that’s not fantasy. In the next few years, Red Hat will become the first billion-dollar-a-quarter open-source company, and that’s real money… Here’s how. First, as Jim Whitehurst, Red Hat CEO, said in the earnings call, “We anticipate exiting the fiscal year with an annualized run-rate of approximately $3 billion for total revenue.”’

Link to original

Atlassian revenue up 47% y/y

The enterprise collaboration software vendor said it earned 12 cents a share, three cents ahead of the consensus estimate. Revenue climbed 41.7% year over year to $193.8 million, also above the $185.8 million analysts had forecasted.

You know what they say: developers don’t pay for anything.

Someone either needs to acquire Atlassian, it has to start acquiring companies, or if the private cloud thing becomes cemented, they need to work with the public cloud three to build out the private cloud toolchain. IBM and CA are the traditional ALM/SDLC acquirers (with occasional raids by the Microsoft barbarians), but that doesn’t seem likely anymore? 

Here, maybe Oracle if they double down on appdev for their new PaaS: retaining their existing Java+Oracle DB empire, feeding it into PaaS? That’s a bit too ornate of a strategy for such as big asset as Atlassian, though.
There’s always PE for big bundling plays, but what would the PE exit strategy be?
Source: At Last! Atlassian Surges on Strong Earnings, Forecast

Oracle’s public cloud momentum

Oracle reports its PaaS and IaaS revenue together, which makes understanding its IaaS growth difficult. FY16 to FY17 revenue increased from $0.9bn to $1.4bn, equivalent to 60% YoY growth. The company claims to have added 14,000 IaaS and PaaS customers to OCI since its inception, almost all of them existing customers of its licensed software. Oracle’s overall revenue in 2016 was $37bn, so IaaS and PaaS still represent a small slice of the pie.

The report has, of course, more detail on the portfolio, e.g.:

A challenge Oracle faced from the beginning was its tardiness to the market. Sure, it could copy and perhaps improve upon existing public cloud offerings, but it would have to do it faster than the rest of the market. AWS, for example, has over 70 services, so there is a lot of ground to cover. Over the past year, Oracle has released 50 services and features – starting from bare-metal compute and storage, the company has added virtual machines, databases, database clustering, load balancers, audit capability, compliance, monitoring, logging, authentication and new images. From a single datacenter in Phoenix, it has expanded to Ashburn, Virginia, and Frankfurt; it is targeting London for early 2018 and APAC further down the line. It has also released and open-sourced a new serverless capability called Fn and a Docker-native platform called Fn Flow for composing serverless applications. The company hopes to distinguish its serverless offering by making it cloud-agnostic, although Java is first among equals in terms of supported languages. Oracle realizes that its capability isn’t as broad as AWS’s, but its rate of development shows it can achieve a lot in a short amount of time.

And:

In 451 Research’s Voice of the Enterprise: Hosting & Cloud Managed Services, Organizational Dynamics 2017 report, 44% of 515 respondents stated that they would pay a premium for an enhanced SLA on performance/uptime; 34% stated that they would pay a premium for enhanced customer support. The median premium for these enhancements was about 20%. Buyers see value in services way beyond just the basics. The challenge for Oracle is convincing customers that it offers the best capability for the best price – there are others in the market with stronger credentials and reputations. stronger credentials and reputations.

Source: Oracle stays the course on IaaS

ScienceLogic momentum

The company targets very large users, with 60% of its customers being MSPs, followed by enterprises at about 30%, and the rest coming from government agencies. It doesn’t report the number of direct customers, but its website boasts 47,000 organizations as users, many of them employing ScienceLogic via service providers. Average annual contract value for direct customers is $125,000.

Source: ScienceLogic targets new use case aimed at frustrated CMDB users