Link: Employee Engagement In The Digital Age

“Communication is essential to employee engagement. We are all plugged in and on our phones; we are always looking for ways to connect with employees electronically.  In the workplace, it is the face-to-face that matters the most. The communication between a leader, a manager, or a supervisor and their employees is the most effective.”

Nessing explains that it can be difficult for people who are unaccustomed to engagement.

“If you are speaking to a line crew in the field about something they are not familiar with, you have to find a way to communicate in language that they can relate to.”
Original source: Employee Engagement In The Digital Age

Link: The New CIO: Leading IT the Mark Schwartz Way

“As the company decides on its objectives and turns them into a definition of business value, the CIO takes this vision and works with the teams to implement these objectives thereby connecting the team to the goal and giving constant feedback on progress. The CIO is the enterprise architect and arbitrates the quality of the IT systems in the sense that they promote agility in the future. The systems could be filled with technical debt but, at any given moment, the sum of all the IT systems is an asset and has value in what it enables the company to do in the future. The value is not just in the architecture but also in the people and the processes. It’s an intangible asset that determines the company’s future revenues and costs and the CIO is responsible for ensuring the performance of that asset in the future.”
Original source: The New CIO: Leading IT the Mark Schwartz Way

Link: From Pink Milk to Smart Questions, How to Be a Rebel Leader

“We underestimate how flattering it is to be asked for advice. By asking questions, we give others the opportunity to share their personal experience and wisdom, thus stroking their ego. Curiosity is a way of being rebellious in the world. Rebels fight their fears and are willing to push past the discomfort of showing others that they need their help. It may feel scary, but it brings about all sorts of benefits. Curiosity is related to both greater positive emotions and greater closeness when we interact with strangers for the first time. In one study my colleagues and I conducted.”
Original source: From Pink Milk to Smart Questions, How to Be a Rebel Leader

Link: From Pink Milk to Smart Questions, How to Be a Rebel Leader

“We underestimate how flattering it is to be asked for advice. By asking questions, we give others the opportunity to share their personal experience and wisdom, thus stroking their ego. Curiosity is a way of being rebellious in the world. Rebels fight their fears and are willing to push past the discomfort of showing others that they need their help. It may feel scary, but it brings about all sorts of benefits. Curiosity is related to both greater positive emotions and greater closeness when we interact with strangers for the first time. In one study my colleagues and I conducted.”
Original source: From Pink Milk to Smart Questions, How to Be a Rebel Leader

When middle-management is screwing it all up – Pivotal Conversations

Whether it’s “DevOps,” “digital transformation,” or even “cloud” and “agile,” middle-management is all too common an issue. They simply won’t budge and help out. This isn’t always the case for sure, but “the frozen middle” is a common problem.

With a big ol’ panel of people (including two folks from RedMonk), we talk about tactics for thawing the frozen middle.

However, CEOs often just tell their companies that they “must execute the strategy better.” Clearly this advice isn’t very helpful, as it’s as obvious as saying, “Let’s all just do a better job!” What companies need is to identify specifically what it is that they must execute better. For example, “improve the speed of deliveries” would be a far more helpful instruction, one that could help a company achieve its strategic goal of improving customer service.