we found that the “embarrassment” teams generated 26% more ideas spanning 15% more use categories than their counterparts.
Candor led to greater creativity. Thus, we propose a new rule for brainstorming sessions: Tell a self-deprecating story before you start. As uncomfortable as this may seem, especially among colleagues you would typically want to impress, the result will be a broader range of creative ideas, which will surely impress them even more.
Here’s an an idea for a formula for figuring out how much innovation an organization will do. I never know how good math is for this kind of thing, but it adds structure to programming an organization to be innovative, rather than career advancement seeking:
In organizations, the competing forces can be described as “stake in outcome” versus “perks of rank.” When employees feel they have more to gain from the group’s collective output, that’s where they invest their energy. When they feel their greatest rewards come from moving up the corporate ladder, they stop taking chances on risky new ideas whose failure could harm their careers.
Also, getting people to do new things by manipulating their desire to try new “tricks”:
Companies usually invest in training employees with the goal of better products or higher sales. Send a device designer to a technical workshop, and you’ll probably get better pacemakers. Send a salesperson to a speaking coach, and his pitch delivery might improve. But there’s another benefit: A designer who has learned new techniques will want to practice them. Training encourages employees to spend more time on projects, which reduces time spent on lobbying and networking.
Unfortunately, the Thai manager told me, his U.S. colleagues usually didn’t send the agenda until an hour before the call, so his team was unable to prepare. And it struggled to understand what was said during the call, because the U.S. participants spoke too quickly. He also said that the Americans rarely invited comments from the Thais, expecting them to jump into the conversation as they themselves would. But that kind of intervention is not the norm in Thailand, where it is much less common to speak if not invited or questioned. The Thai manager summed up his perspective this way: “They invite us to the meeting, but they don’t suggest with their actions that they care what we have to say.” The Thai team members ended up just sitting on the phone listening—giving the Americans the impression that they had nothing to contribute or weren’t interested in participating.
Original source: When Culture Doesn’t Translate