🗂 Link: Application Development Research Predicts Low-Code Tooling Takeover

“By 2024, three-quarters of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives,” the report said. “By 2024, low-code application development will be responsible for more than 65 percent of application development activity.”

Source: Application Development Research Predicts Low-Code Tooling Takeover

Link: Focus Your Optimistic Brand Message on a Smaller Circle of Consumer Influence

Our research shows that time and again, consumers will express pessimism and frustration about the state of broader society, while espousing hope for their personal lives. It would seem that consumers don’t see much to be positive about at the societal level these days, so instead they are looking closer to home and within themselves for optimism.

This means brands with values, identity and voice rooted in optimism should focus that positive messaging and imagery on a smaller circle of influence surrounding consumers, e.g., their home, their close community, their family and themselves.

Source: Focus Your Optimistic Brand Message on a Smaller Circle of Consumer Influence

Link: Digital, Strategy and Design

Strategy involves determining the company’s intent. Strategy is expressed in an understanding of the environment, an expression of ambition, decisions regarding the allocation of resources and plan of execution. Strategy provides a perspective on where and how the company will win from the inside out.
Design entails understanding and expressing customer intent. Expressed in terms of persona’s, needs, journey maps, touchpoints and prototypes. Design provides a perspective on how and why customers win from the outside in.

Source: Digital, Strategy and Design

Link: Why Digital Workplace Apps Are Not Producing Great Customer Experiences

16 percent of respondents rate their digital experience offering in the top 25 percent.
26 percent rated digital banking experiences as in the bottom half of digital experiences.
49 percent rated digital government experiences in the bottom half.
Original source: Why Digital Workplace Apps Are Not Producing Great Customer Experiences

Link: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them. This is in contrast to 41 per cent over all the six industries surveyed, which comprised financ

Just over half of government IT work relies on outsourcing, 10% higher than private sector average: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them…. This is in contrast to 41 per cent over all the six industries surveyed, which comprised financial services, government, manufacturing, retail, healthcare and education.”

The y/y for the last five years would be interesting to see.
Original source: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them. This is in contrast to 41 per cent over all the six industries surveyed, which comprised financ

Link: After Sondergaard, analyst firms must take stock

“Analysts become dancers and performers, with all the good and bad that involves. They can internalise their projected self-confidence and capacity for accepting risk and ambiguity. Analysts can get carried away by the feeling of influence, their confidence, and the respect that clients show them. They start to believe their own performance. The generic reality of men in authority within male-dominated organisations has to be layered over that position. And, perhaps, even the role of the performer has additional complexities: when they are playing a role, the appetite for using authority can be increased.”
Original source: After Sondergaard, analyst firms must take stock

Link: Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization

Some points:

Link: Gartner Says Worldwide IaaS Public Cloud Services Market Grew 29.5 Percent in 2017

“The worldwide infrastructure as a service (IaaS) market grew 29.5 percent in 2017 to total $23.5 billion, up from $18.2 billion in 2016”
Original source: Gartner Says Worldwide IaaS Public Cloud Services Market Grew 29.5 Percent in 2017

Link: Will Containers Replace VMs?

“One of the most important benefits containers provide is that once you have a containerized application, it runs in exactly the same environment at every stage of the lifecycle, from initial development through testing and deployment, so you get mobility of a workload at every stage of its lifecycle,” said Iams. “In the past, you would develop an application and turn it over to production. Any environment they would be running it in would run into problems, so they’d kick it back to developers and you’d have to try to recreate the environment that it was running in. A lot of those issues go away once you containerize a workload.”
Original source: Will Containers Replace VMs?

Link: Gartner Says Employees in Germany Report Lower Discretionary Effort than Global Average

“German employees’ discretionary effort fell below the global industry average, according to the latest worldwide research by Gartner. High employee discretionary effort, which is the willingness to go above and beyond in one’s job, was reported by 12.6 percent of employees in Germany in 1Q18, a nearly four percentage point drop from the previous quarter and below the global average of 15.2 percent.”

Sort of a weird survey, over 22,000 people globally.

Hot take: I’m sure employees would be very willing to go “above and beyond” if employers compensation also went “above and beyond.”
Original source: Gartner Says Employees in Germany Report Lower Discretionary Effort than Global Average

Link: Why Do Meeting Cancellations Say “I’m Giving You Back 30 Minutes … You’re Welcome”?

‘If the meeting was for your benefit the organizer would not word the cancellation that way. That’s why you don’t hear “I don’t think we need to interview you so we’re giving you back 30 minutes. You’re welcome.” or “we’re canceling your parole hearing so you can go back to your cell and enjoy an extra 15 minutes. You’re welcome”.’
Original source: Why Do Meeting Cancellations Say “I’m Giving You Back 30 Minutes … You’re Welcome”?

Link: Walmart, IBM, and blockchaining the supply chain

A longer piece, including some alternative suggestions from Gartner:

‘When it comes to supply chains, Valdes believes that blockchains could play an important coordinating role. “If you have a fragmented business ecosystem, with many parties who don’t know each other but need to do business, then they could collaborate through a blockchain,” he says. But there’s a catch. “It’s a ‘boil the ocean’ problem,” he says, meaning that it’ll take fundamental shifts in an industry for adoption to take place. Optimistically, he says, it would take a decade for the industry to rearrange itself so that everyone was logging interactions on a blockchain.

‘Valdes argues that a company as dominant as Walmart doesn’t need its suppliers on a blockchain. It can simply ask its vendors to use whatever system it chooses. “They have been very successful because over the years they have built a robust system of record for their supply chain,” he says. “If you were a supplier to them, you would happily accept their centralized version of the truth.”’
Original source: Walmart, IBM, and blockchaining the supply chain

Link: Authenticity Wins

Put user generated content in your Web 2.0 hustling mix:

“The study also highlights other social media nuances that might be easy to overlook. While posts featuring user-generated content deliver a higher lift than traditional brand posts, the research makes clear that filling your feed with UGC images isn’t always the way to go. Luxury beauty brands see a 23% engagement lift from UGC, yet auto brands see a more modest 3% increase. This could be a matter of frequency, as luxury brands feature user-generated content in only 2% of posts, while auto companies include it in a fifth of content.”
Original source: Authenticity Wins

Link: Whoa, Gartner drops a truth bomb: Blockchain is overhyped and top IT bods don’t want it

“In its annual survey of IT leaders, the analyst firm found that just 1 per cent are already using blockchain and only 8 per cent plan to experiment with it in the short term.

“In contrast, a third of the 293 respondents said they had no interest in blockchain, and a further 43 per cent said they had no action planned but the tech was “on the radar” – hardly surprising given that it’s thrown into just about every product announcement going.”
Original source: Whoa, Gartner drops a truth bomb: Blockchain is overhyped and top IT bods don’t want it

Link: Digital is a long-term objective, CEOs warned

“If you remember the shift from WAP banking to app banking – this took eight years, and it was a relatively superficial change. But a deeper change to the product and services of your business can take 10 or more year – some will even take 15 years. The risk for business leaders is that some people believe you can do it in three years.”
Original source: Digital is a long-term objective, CEOs warned

Link: Gartner Forecasts Worldwide Public Cloud Revenue to Grow 21.4 Percent in 2018

“The worldwide public cloud services market is projected to grow 21.4 percent in 2018 to total $186.4 billion, up from $153.5 billion in 2017, according to Gartner, Inc.

The fastest-growing segment of the market is cloud system infrastructure services (infrastructure as a service or IaaS), which is forecast to grow 35.9 percent in 2018 to reach $40.8 billion (see Table 1).

Gartner expects the top 10 providers to account for nearly 70 percent of the IaaS market by 2021, up from 50 percent in 2016.”
Original source: Gartner Forecasts Worldwide Public Cloud Revenue to Grow 21.4 Percent in 2018

Link: Gartner: IT spending to hit $3.7 trillion thanks to record 6.2% growth in 2018

“This is the highest annual growth rate that Gartner has forecast since 2007 and would be a sign of a new cycle of IT growth,” said John-David Lovelock, a research vice president at Gartner. “However, spending on IT around the world is growing at expected levels and is in line with expected global economic growth. Through 2018 and 2019, the U.S. dollar is expected to trend stronger while enduring tremendous volatility due to the uncertain political environment, the North American Free Trade Agreement renegotiation and the potential for trade wars.”
Original source: Gartner: IT spending to hit $3.7 trillion thanks to record 6.2% growth in 2018