16 percent of respondents rate their digital experience offering in the top 25 percent.
26 percent rated digital banking experiences as in the bottom half of digital experiences.
49 percent rated digital government experiences in the bottom half.
Original source: Why Digital Workplace Apps Are Not Producing Great Customer Experiences
Just over half of government IT work relies on outsourcing, 10% higher than private sector average: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them…. This is in contrast to 41 per cent over all the six industries surveyed, which comprised financial services, government, manufacturing, retail, healthcare and education.”
The y/y for the last five years would be interesting to see.
Original source: “Gartner also found that there was a greater reliance on third-party developers in governments than other sectors, with more than half saying they used them. This is in contrast to 41 per cent over all the six industries surveyed, which comprised financ
“Analysts become dancers and performers, with all the good and bad that involves. They can internalise their projected self-confidence and capacity for accepting risk and ambiguity. Analysts can get carried away by the feeling of influence, their confidence, and the respect that clients show them. They start to believe their own performance. The generic reality of men in authority within male-dominated organisations has to be layered over that position. And, perhaps, even the role of the performer has additional complexities: when they are playing a role, the appetite for using authority can be increased.”
Original source: After Sondergaard, analyst firms must take stock
focus on using existing data more, in new ways.
usually, it’s jus optimization
good chart of types of projects.
Original source: Government CIOs Must Resist Transformation Hype and Focus on Digital Optimization
“The worldwide infrastructure as a service (IaaS) market grew 29.5 percent in 2017 to total $23.5 billion, up from $18.2 billion in 2016”
Original source: Gartner Says Worldwide IaaS Public Cloud Services Market Grew 29.5 Percent in 2017
“One of the most important benefits containers provide is that once you have a containerized application, it runs in exactly the same environment at every stage of the lifecycle, from initial development through testing and deployment, so you get mobility of a workload at every stage of its lifecycle,” said Iams. “In the past, you would develop an application and turn it over to production. Any environment they would be running it in would run into problems, so they’d kick it back to developers and you’d have to try to recreate the environment that it was running in. A lot of those issues go away once you containerize a workload.”
Original source: Will Containers Replace VMs?
“German employees’ discretionary effort fell below the global industry average, according to the latest worldwide research by Gartner. High employee discretionary effort, which is the willingness to go above and beyond in one’s job, was reported by 12.6 percent of employees in Germany in 1Q18, a nearly four percentage point drop from the previous quarter and below the global average of 15.2 percent.”
Sort of a weird survey, over 22,000 people globally.
Hot take: I’m sure employees would be very willing to go “above and beyond” if employers compensation also went “above and beyond.”
Original source: Gartner Says Employees in Germany Report Lower Discretionary Effort than Global Average
For if you need some IT TAM time.
Original source: IT Spending To Boom In 2018, Tails Off In 2019
How Gartner “cool vendors” are selected.
Original source: Gartner Cool Vendor 2018 release: Things are changing…
‘If the meeting was for your benefit the organizer would not word the cancellation that way. That’s why you don’t hear “I don’t think we need to interview you so we’re giving you back 30 minutes. You’re welcome.” or “we’re canceling your parole hearing so you can go back to your cell and enjoy an extra 15 minutes. You’re welcome”.’
Original source: Why Do Meeting Cancellations Say “I’m Giving You Back 30 Minutes … You’re Welcome”?