But if core systems are less of an advantage to any bank, where does the advantage now come from in competitive banking? According to Niemi, customer experience is becoming the key differentiator.
“I like…uh…I’ve quite enjoyed the drinking.”
In this second episode from our Excellent Finnish Adventure, we’re sporadically joined by Kim and Silva (pictured above ). We start out in the sauna.
We talk about wood burning vs. electric saunas, talk about the dance performance we’d seen, Blink, and then launch into what the wives think about the programming life.
We talk about a bunch of other stuff too, like how to escape a moose if needed.