Part of the problem, according to the General Services Administration’s Bill Zielinski, is that many agencies still try to scope out modernization projects with highly specific technical requirements. “We define not only the business outcome that we’re trying to achieve,” Zielinski said at the FCW-hosted IT modernization event, “but we have that tendency to say, ‘and this is explicitly how you’re going to do that.'”
Such specific solicitations tend to produce near-identical proposals from industry, he noted, which forces agencies to select based on “lowest price technically acceptable” criteria. Worse, he said, that prescriptive approach denies agencies the opportunity to benefit from new and creative solutions that might surface if they simply described the business capability that’s needed.
“One of the things that as I’m looking across government is that we all think that in every agency we have such unique, special situations, and yet, every single time you go to another agency, they have that same unique, special situation,” she said. “Really opening that conversation and saying, we’re not all that unique and we are facing common elements and common practices and challenges… those are the things that we’re really trying to change the mindset of.”