A good looking list from the press release:
Plan Flight (Travel and Transportation) addresses the major expense of all airlines — fuel — permitting pilots to view flight schedules, flight plans, and crew manifests ahead of time, report issues in-flight to ground crews, and make more informed decisions about discretionary fuel.
Passenger+ (Travel and Transportation) empowers flight crews to offer an unmatched level of personalized services to passengers in-flight – including special offers, re-booking, and baggage information.
Advise & Grow (Banking and Financial Markets) puts bankers on premise with their small business clients, with secure authorization to access client profiles and competitive analyses, gather analytics-driven insights to make personalized recommendations, and complete secure transactions.
Trusted Advice (Banking and Financial Markets) allows advisors to access and manage client portfolios, gain insight from powerful predictive analytics — in the client’s kitchen or at the local coffee shop, rather than the advisor’s office — with full ability to test recommendations with sophisticated modeling tools all the way to complete, secure transactions.
Retention (Insurance) empowers agents with access to customers’ profiles and history, including an analytics-driven retention risk score as well as smart alerts, reminders, and recommendations on next best steps and facilitation of key transactions like collection of e-signatures and premiums.
Case Advice (Government) addresses the issue of workload and support among caseworkers who are making critical decisions, one family or situation at a time, on the go. The solution adjusts case priorities based on real-time analytics-driven insights, and assesses risk based on predictive analysis.
Incident Aware (Government) converts an iPhone into a vital crime prevention asset, presenting law enforcement officers with real-time access to maps and video-feeds of incident locations; information about victim status, escalation risk, and crime history; and improved ability to call for back-up and supporting services.
Sales Assist (Retail) enables associates to connect with customer profiles, make suggestions based on previous purchases and current selections, check inventory, locate items in-store, and ship out-of-store items.
Pick & Pack (Retail) combines proximity-based technology with back-end inventory systems for transformed order fulfillment.
Expert Tech (Telecommunications) taps into native iOS capabilities including FaceTime for easy access to expertise and location services for route optimization to deliver superior on-site service, more effective issue resolution and productivity as well as improved customer satisfaction.
A few comments:
These are all for use by employees at businesses to help run the business, not consumers to run their lives. That’s a good way of thinking about what “enterprise” means for all you kids who didn’t grow up as enterprise developers and people.
Ever get your tires changed, deposit a check, or work with an airline agent? You notice how horrible the computers and software they use is? This IBM/Apple partnership (and others like it) is looking to rewrite and replace those abominations. Now, imagine how big that market is, globally. (Hint: every business in existence that uses computers or will soon, basically.) Massive.
Each of the above requires a lot of integration with backend data stores and customizations to work. Lots of consulting work. That’s IBM’s sweet spot, and Apple’s gap. A nice combination.
It’s notable that there’s not any health care apps in there. I wouldn’t read too much into that, but they’ll be needing that right quick. That market is too big and fucked IT-wise to ignore.
So, sure. Assuming they work, things are looking good from a press release perspective. We’ll see.
See also Apple’s side of the story which has, as you’d expect, much better visuals.
The first wave of IBM/Apple enterprise iOS apps